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For Companies At a Glance
- Tasks: Manage restaurant accounts, drive growth, and nurture client relationships.
- Company: Join SevenRooms, a dynamic team reshaping the hospitality industry with innovative tech.
- Benefits: Competitive salary, flexible work options, and opportunities for professional growth.
- Why this job: Make a real impact in hospitality while building strong client relationships.
- Qualifications: 3+ years in account management or sales, strong communication skills, and a passion for client success.
- Other info: Collaborative environment with a focus on innovation and client satisfaction.
The predicted salary is between 36000 - 60000 £ per year.
About the Team
The SMB Sales team at SevenRooms is on a mission to reshape the hospitality industry by helping restaurant operators take control of their guest relationships. We partner closely with clients to uncover business gaps, offer creative solutions, and drive long-term value through our operator-first platform. We are a team of strategic thinkers, trusted advisors, and passionate relationship-builders who believe in the power of hospitality—and the technology that supports it.
About the Role
As an Account Manager, you will manage a portfolio of restaurant and hospitality clients, nurturing relationships and identifying growth opportunities within existing accounts. You will be responsible for driving upsells, supporting renewals, and helping clients get the most out of the SevenRooms platform. In this role, you will collaborate with teams across the business to ensure clients are set up for long-term success, while also contributing directly to revenue growth and customer satisfaction.
You are excited about this opportunity because you will:
- Manage Account Growth. Drive renewals, upsells, cross-sells, and expansion opportunities within your book of business to meet or exceed sales targets.
- Own the Renewal Process. Proactively engage clients ahead of contract expiration to discuss goals, performance, and ensure continued value from the platform.
- Identify Expansion Opportunities. Spot and close opportunities to introduce clients to additional SevenRooms features, integrations, and services that support their growth.
- Pitch and Close Upsells. Recommend solutions like advanced reporting or marketing tools that increase engagement and adoption of the platform.
- Build Trusted Relationships. Serve as a strategic advisor to key decision-makers, understanding their goals and aligning platform solutions to meet their needs.
- Lead Client Presentations. Deliver engaging presentations and product demos that showcase SevenRooms' value and educate clients on new capabilities.
- Collaborate Across Teams. Partner with Sales, Customer Success, Product, and Marketing to advocate for clients and drive successful outcomes.
- Track and Report Progress. Provide regular updates on account activity, upsell potential, and forecast data to support broader team performance goals.
We are excited about you because:
- You have 3+ years of experience in account management, sales, or customer success, with a proven track record of meeting or exceeding revenue goals.
- You know how to identify and drive upsell and cross-sell opportunities that create real value for your clients.
- You are a strong communicator who can engage effectively with clients at all levels, both in writing and in conversation.
- You are confident working with data and using insights to shape smart sales strategies.
- You care deeply about your clients and are committed to delivering service that drives results.
- You are organized, proactive, and able to manage multiple priorities and deadlines with ease.
Account Manager, SevenRooms Powered by DoorDash in London employer: DoorDash
Contact Detail:
DoorDash Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Account Manager, SevenRooms Powered by DoorDash in London
✨Tip Number 1
Network like a pro! Get out there and connect with people in the hospitality industry. Attend events, join online forums, and don’t be shy about reaching out to potential contacts on LinkedIn. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Show off your skills! When you get the chance to chat with someone from SevenRooms or a similar company, be ready to discuss how your experience aligns with their needs. Prepare some examples of how you've driven account growth or built strong client relationships.
✨Tip Number 3
Practice makes perfect! Before any interviews, do some mock sessions with friends or family. Focus on articulating your achievements in account management and how you can help clients maximise their use of the SevenRooms platform.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re genuinely interested in being part of the SevenRooms team. Don’t miss out on that opportunity!
We think you need these skills to ace Account Manager, SevenRooms Powered by DoorDash in London
Some tips for your application 🫡
Show Your Passion for Hospitality: When writing your application, let your love for the hospitality industry shine through. We want to see how you connect with clients and understand their needs, so share any relevant experiences that highlight your passion for helping businesses thrive.
Highlight Your Account Management Skills: Make sure to emphasise your experience in account management, especially any successes you've had in driving upsells or renewals. We’re looking for someone who can demonstrate a proven track record, so don’t hold back on the details!
Be Clear and Concise: Keep your application straightforward and to the point. Use clear language to convey your ideas and avoid jargon unless it’s relevant. We appreciate a well-structured application that makes it easy for us to see your qualifications at a glance.
Apply Through Our Website: We encourage you to submit your application directly through our website. It’s the best way for us to receive your information and ensures you’re considered for the role. Plus, it shows you’re proactive and keen to join our team!
How to prepare for a job interview at DoorDash
✨Know Your Clients
Before the interview, research SevenRooms and its clients. Understand their needs and how the platform can help them grow. This will show your potential employer that you’re genuinely interested in their mission and ready to build those trusted relationships.
✨Showcase Your Sales Skills
Prepare specific examples from your past experience where you successfully drove upsells or managed client renewals. Use metrics to highlight your achievements, as numbers speak volumes in sales roles. This will demonstrate your ability to meet or exceed revenue goals.
✨Engage with Data
Familiarise yourself with data-driven decision-making. Be ready to discuss how you’ve used insights to shape sales strategies in previous roles. This aligns perfectly with the role’s requirement of being confident working with data and using it to drive results.
✨Practice Your Presentation Skills
Since you'll be leading client presentations, practice delivering engaging demos of the SevenRooms platform. Tailor your pitch to showcase how the features can benefit clients. This will not only prepare you for the interview but also reflect your ability to communicate effectively with clients.
