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For Companies At a Glance
- Tasks: Manage restaurant accounts, drive growth, and nurture client relationships.
- Company: Join SevenRooms, a leader in hospitality tech transforming guest experiences.
- Benefits: Competitive salary, flexible work options, and opportunities for professional growth.
- Why this job: Make a real impact in the hospitality industry while building valuable client relationships.
- Qualifications: 3+ years in account management or sales with strong communication skills.
- Other info: Collaborative environment with a focus on innovation and client success.
The predicted salary is between 36000 - 60000 £ per year.
About the Team
The SMB Sales team at SevenRooms is on a mission to reshape the hospitality industry by helping restaurant operators take control of their guest relationships. We partner closely with clients to uncover business gaps, offer creative solutions, and drive long-term value through our operator-first platform. We’re a team of strategic thinkers, trusted advisors, and passionate relationship-builders who believe in the power of hospitality—and the technology that supports it.
About the Role
As an Account Manager, you’ll manage a portfolio of restaurant and hospitality clients, nurturing relationships and identifying growth opportunities within existing accounts. You’ll be responsible for driving upsells, supporting renewals, and helping clients get the most out of the SevenRooms platform. In this role, you’ll collaborate with teams across the business to ensure clients are set up for long-term success, while also contributing directly to revenue growth and customer satisfaction.
You’re excited about this opportunity because you will…
- Manage Account Growth. Drive renewals, upsells, cross-sells, and expansion opportunities within your book of business to meet or exceed sales targets.
- Own the Renewal Process. Proactively engage clients ahead of contract expiration to discuss goals, performance, and ensure continued value from the platform.
- Identify Expansion Opportunities. Spot and close opportunities to introduce clients to additional SevenRooms features, integrations, and services that support their growth.
- Pitch and Close Upsells. Recommend solutions like advanced reporting or marketing tools that increase engagement and adoption of the platform.
- Build Trusted Relationships. Serve as a strategic advisor to key decision-makers, understanding their goals and aligning platform solutions to meet their needs.
- Lead Client Presentations. Deliver engaging presentations and product demos that showcase SevenRooms’ value and educate clients on new capabilities.
- Collaborate Across Teams. Partner with Sales, Customer Success, Product, and Marketing to advocate for clients and drive successful outcomes.
- Track and Report Progress. Provide regular updates on account activity, upsell potential, and forecast data to support broader team performance goals.
We’re excited about you because…
- You have 3+ years of experience in account management, sales, or customer success, with a proven track record of meeting or exceeding revenue goals.
- You know how to identify and drive upsell and cross-sell opportunities that create real value for your clients.
- You’re a strong communicator who can engage effectively with clients at all levels, both in writing and in conversation.
- You’re confident working with data and using insights to shape smart sales strategies.
- You care deeply about your clients and are committed to delivering service that drives results.
- You’re organized, proactive, and able to manage multiple priorities and deadlines with ease.
Account Manager employer: DoorDash
Contact Detail:
DoorDash Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Account Manager
✨Tip Number 1
Network like a pro! Get out there and connect with people in the hospitality industry. Attend events, join online forums, and don’t be shy about reaching out to potential contacts on LinkedIn. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Show off your skills! When you get the chance to chat with hiring managers or during interviews, make sure to highlight your experience in account management and how you've driven upsells and renewals in the past. Use specific examples to demonstrate your impact.
✨Tip Number 3
Prepare for those client presentations! If you land an interview, treat it like a pitch. Create a mini-presentation that showcases how you would approach managing accounts at SevenRooms. This will show your proactive attitude and understanding of their needs.
✨Tip Number 4
Don’t forget to follow up! After interviews or networking events, send a quick thank-you note. It’s a great way to keep the conversation going and remind them of your enthusiasm for the role. Plus, it shows you’re organised and professional!
We think you need these skills to ace Account Manager
Some tips for your application 🫡
Show Your Passion for Hospitality: When writing your application, let your love for the hospitality industry shine through. We want to see how you connect with clients and understand their needs, so share any relevant experiences that highlight your passion!
Highlight Your Account Management Skills: Make sure to showcase your experience in account management, especially any successes you've had with upselling or cross-selling. We’re looking for someone who can drive growth, so don’t hold back on those achievements!
Be a Strong Communicator: Since communication is key in this role, use your application to demonstrate your writing skills. Keep it clear, concise, and engaging—just like you would when presenting to a client. We want to see how you can effectively convey ideas!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re proactive—something we really value!
How to prepare for a job interview at DoorDash
✨Know Your Clients
Before the interview, research SevenRooms and its clients. Understand their platform and how it benefits restaurant operators. This will help you demonstrate your knowledge of the industry and show that you're ready to build those trusted relationships.
✨Showcase Your Sales Skills
Prepare specific examples from your past experience where you've successfully driven upsells or renewals. Be ready to discuss how you identified opportunities and the strategies you used to close deals. This will highlight your ability to meet or exceed revenue goals.
✨Communicate Effectively
Practice articulating your thoughts clearly and confidently. Since you'll be engaging with clients at all levels, focus on your communication skills during the interview. Consider doing mock interviews to refine your delivery and ensure you can engage effectively in conversation.
✨Be Data-Driven
Familiarise yourself with key metrics related to account management and sales. Be prepared to discuss how you've used data insights to shape your sales strategies in the past. This will show that you’re confident working with data and can leverage it to drive client success.
