Account Development Executive, In-Store - UK
Account Development Executive, In-Store - UK

Account Development Executive, In-Store - UK

London Full-Time 36000 - 60000 ÂŁ / year (est.) No home office possible
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At a Glance

  • Tasks: Manage restaurant accounts, drive upsells, and ensure client success with our platform.
  • Company: SevenRooms transforms hospitality with innovative tech, enhancing guest relationships for restaurants worldwide.
  • Benefits: Enjoy a dynamic work environment, opportunities for growth, and the chance to impact the hospitality industry.
  • Why this job: Join a passionate team reshaping hospitality while building meaningful client relationships and driving real results.
  • Qualifications: 3+ years in account management or sales, strong communication skills, and a knack for data-driven strategies.
  • Other info: Be part of a company acquired by DoorDash, enhancing your career in a rapidly evolving industry.

The predicted salary is between 36000 - 60000 ÂŁ per year.

About the Team

The SMB Sales team at SevenRooms is on a mission to reshape the hospitality industry by helping restaurant operators take control of their guest relationships. We partner closely with clients to uncover business gaps, offer creative solutions, and drive long-term value through our operator-first platform. We’re a team of strategic thinkers, trusted advisors, and passionate relationship-builders who believe in the power of hospitality—and the technology that supports it.

About the Role

As an Account Development Executive, you’ll manage a portfolio of restaurant and hospitality clients, nurturing relationships and identifying growth opportunities within existing accounts. You’ll be responsible for driving upsells, supporting renewals, and helping clients get the most out of the SevenRooms platform. In this role, you’ll collaborate with teams across the business to ensure clients are set up for long-term success, while also contributing directly to revenue growth and customer satisfaction.

You’re excited about this opportunity because you will…

  • Manage Account Growth. Drive renewals, upsells, cross-sells, and expansion opportunities within your book of business to meet or exceed sales targets.
  • Own the Renewal Process. Proactively engage clients ahead of contract expiration to discuss goals, performance, and ensure continued value from the platform.
  • Identify Expansion Opportunities. Spot and close opportunities to introduce clients to additional SevenRooms features, integrations, and services that support their growth.
  • Pitch and Close Upsells. Recommend solutions like advanced reporting or marketing tools that increase engagement and adoption of the platform.
  • Build Trusted Relationships. Serve as a strategic advisor to key decision-makers, understanding their goals and aligning platform solutions to meet their needs.
  • Lead Client Presentations. Deliver engaging presentations and product demos that showcase SevenRooms’ value and educate clients on new capabilities.
  • Collaborate Across Teams. Partner with Sales, Customer Success, Product, and Marketing to advocate for clients and drive successful outcomes.
  • Track and Report Progress. Provide regular updates on account activity, upsell potential, and forecast data to support broader team performance goals.

We’re excited about you because…

  • You have 3+ years of experience in account management, sales, or customer success, with a proven track record of meeting or exceeding revenue goals
  • You know how to identify and drive upsell and cross-sell opportunities that create real value for your clientsYou’re a strong communicator who can engage effectively with clients at all levels, both in writing and in conversation
  • You’re confident working with data and using insights to shape smart sales strategies
  • You care deeply about your clients and are committed to delivering service that drives results
  • You’re organized, proactive, and able to manage multiple priorities and deadlines with ease

Notice to Applicants for Jobs Located in NYC or Remote Jobs Associated With Office in NYC Only

We use Covey as part of our hiring and/or promotional process for jobs in NYC and certain features may qualify it as an AEDT in NYC. As part of the hiring and/or promotion process, we provide Covey with job requirements and candidate submitted applications. We began using Covey Scout for Inbound from August 21, 2023, through December 21, 2023, and resumed using Covey Scout for Inbound again on June 29, 2024.

The Covey tool has been reviewed by an independent auditor. Results of the audit may be viewed here: Covey

About SevenRooms

In 2011, Joel Montaniel, Allison Page, and Kinesh Patel founded SevenRooms after noticing that hospitality operators were missing a critical ingredient in the systems they were using to run their business: guest data. What began as a mission to help restaurants better understand and serve their guests evolved into a powerful platform used by merchants around the world.

With best-in-class tools for marketing, operations, and guest experience — all deeply integrated with its industry-leading CRM — SevenRooms empowers operators to drive revenue, streamline operations, and deliver experiences that keep guests coming back.

In 2025, DoorDash acquired SevenRooms to strengthen its in-store strategy and expand its merchant-first offerings. The combination brings together DoorDash’s scale, reach, and digital innovation with SevenRooms’ in-store capabilities to support hospitality businesses across every channel — from discovery and delivery to on-premise dining.

As DoorDash builds out its in-store capabilities, SevenRooms plays a central role in enabling merchants to grow their businesses and connect more meaningfully with guests, whether they’re ordering online or dining in. This move reflects DoorDash’s broader commitment to empowering local businesses, fostering stronger connections between consumers and the places they love, and building technology that meets merchants — and their customers — wherever they are.

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Account Development Executive, In-Store - UK employer: DoorDash

SevenRooms is an exceptional employer that champions a vibrant work culture focused on collaboration and innovation within the hospitality industry. Employees benefit from comprehensive growth opportunities, a supportive environment, and the chance to make a meaningful impact by helping clients enhance their guest relationships. With a commitment to employee development and a strong emphasis on teamwork, SevenRooms offers a rewarding career path for those passionate about hospitality and technology.
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Contact Detail:

DoorDash Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Account Development Executive, In-Store - UK

✨Tip Number 1

Familiarise yourself with the SevenRooms platform and its features. Understanding how the technology works will allow you to speak confidently about its benefits during interviews and demonstrate your ability to identify upsell opportunities.

✨Tip Number 2

Network within the hospitality industry. Attend events or join online forums where restaurant operators gather. Building relationships in this space can provide valuable insights and connections that may help you stand out as a candidate.

✨Tip Number 3

Prepare to discuss specific examples of how you've driven account growth in previous roles. Be ready to share metrics or success stories that highlight your ability to meet or exceed sales targets, as this will resonate well with the hiring team.

✨Tip Number 4

Showcase your communication skills by practising client presentations. Since the role involves delivering engaging demos, being able to articulate the value of SevenRooms clearly and persuasively will be crucial in making a strong impression.

We think you need these skills to ace Account Development Executive, In-Store - UK

Account Management
Sales Strategy Development
Customer Relationship Management
Upselling and Cross-Selling Techniques
Data Analysis and Insights
Effective Communication Skills
Presentation Skills
Proactive Client Engagement
Collaboration Across Teams
Organisational Skills
Time Management
Problem-Solving Skills
Client Needs Assessment
Revenue Growth Strategies

Some tips for your application 🫡

Understand the Role: Before applying, make sure to thoroughly read the job description for the Account Development Executive position. Understand the key responsibilities and required skills, such as account management and upselling, to tailor your application accordingly.

Highlight Relevant Experience: In your CV and cover letter, emphasise your 3+ years of experience in account management, sales, or customer success. Provide specific examples of how you've met or exceeded revenue goals and driven upsell opportunities in previous roles.

Showcase Communication Skills: Since strong communication is crucial for this role, include examples of how you've effectively engaged with clients at various levels. Mention any presentations or product demos you've delivered that showcase your ability to convey value.

Demonstrate Client-Centric Approach: Make it clear in your application that you care deeply about client relationships. Share instances where you've proactively engaged clients to ensure their success and satisfaction, aligning solutions with their needs.

How to prepare for a job interview at DoorDash

✨Understand the Company and Its Mission

Before your interview, take some time to research SevenRooms and its mission in the hospitality industry. Familiarise yourself with their platform and how it helps restaurant operators. This will show your genuine interest in the company and help you align your answers with their goals.

✨Prepare for Scenario-Based Questions

Expect questions that assess your ability to manage client relationships and drive account growth. Prepare examples from your past experience where you successfully identified upsell opportunities or resolved client issues. Use the STAR method (Situation, Task, Action, Result) to structure your responses.

✨Showcase Your Communication Skills

As an Account Development Executive, strong communication is key. During the interview, demonstrate your ability to engage effectively with clients at all levels. Practice articulating your thoughts clearly and confidently, both in conversation and when discussing your past experiences.

✨Highlight Your Data-Driven Approach

Since the role involves using data to shape sales strategies, be prepared to discuss how you've used data insights in previous roles. Share specific examples of how data analysis led to successful outcomes, such as increased sales or improved client satisfaction.

Account Development Executive, In-Store - UK
DoorDash
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  • Account Development Executive, In-Store - UK

    London
    Full-Time
    36000 - 60000 ÂŁ / year (est.)

    Application deadline: 2027-09-02

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    DoorDash

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