At a Glance
- Tasks: Lead traffic management operations and ensure safety standards are met.
- Company: Join a family-run business with over 40 years of industry experience.
- Benefits: Competitive salary, regular reviews, and a supportive work environment.
- Other info: Diverse workforce welcomed; excellent career growth opportunities.
- Why this job: Make a real impact in a fast-paced, dynamic role while promoting safety.
- Qualifications: 1 year of supervisory experience in traffic management and strong leadership skills.
The predicted salary is between 40500 - 49500 £ per year.
Our salaries are competitive and reviewed regularly to ensure they remain fair and in line with the wider industry.
Location: Cradley Heath & Gloucester
Our Company: Doocey Traffic Management is a specialist division of the Doocey Group, providing high-quality traffic management services to support critical infrastructure, utility and civil engineering projects nationwide. Our teams are trusted to deliver safe, efficient solutions in fast-paced, high-pressure environments, for both internal and external customers. As a family-run business with over 40 years of industry experience, we are built on strong Black Country values of professionalism, integrity, and a dedication to high standards. As part of the wider Doocey Group, we combine decades of industry knowledge with modern technology to keep people, projects and communities moving safely and smoothly.
The Role: To manage all depot and traffic management operations ensuring they are always run in a professional and efficient manner. Ensuring all operatives are briefed, understand and are adhering to the correct RAMS, wearing correct PPE/uniform and ensuring sites are maintained to a high standard. The Operations Supervisor will promote a robust Health & Safety culture and ensure the smooth running of the works connected to the depot.
Responsibilities:
- Support the Depot Manager in the efficient running of the depot and traffic management operations
- Assist with daily and forward planning to ensure sites are installed and maintained to required standards
- Deputise for the Depot Manager during periods of absence
- Conduct regular site visits, audits and depot walk-throughs to ensure compliance with health & safety, company standards and customer KPIs
- Manage, brief and support traffic management operatives, ensuring adherence to RAMS, SOPs, PPE requirements and safe working practices
- Oversee vehicle and equipment condition, ensuring defects are reported and standards are maintained
- Handle customer queries and complaints professionally, ensuring prompt resolution
- Monitor operational efficiency, including labour, equipment use and overall depot performance
- Ensure accurate completion of company paperwork, digital records and performance reporting
- Participate in the out-of-hours rota to maintain 24/7 operational coverage
- Promote a professional working environment and uphold company values in all public and customer interactions
- Support the operations team in maintaining strong health & safety performance, including reporting and investigating incidents and near misses
- Maintain up-to-date knowledge of relevant legislation and complete required training and Continual Professional Development
The Person:
- Strong leadership
- Organisational ability
- Proactive mindset
- Calm under pressure
- Problem-solving skills
- Professionalism
- Reliability
Technical Skills & Experience:
- Minimum 1 year experience in a Supervisory role within traffic management
- Experience in all aspects of 12D traffic management
Qualifications & Training:
- CSCS Card
- Full UK driving licence
Additional Information: Doocey Group value a diverse workforce and welcome applications from all sections of the community, regardless of any protected characteristics.
Please note that we operate with a preferred supplier list and will not accept unsolicited CVs from recruitment agencies with whom we do not have an existing agreement. By submitting your application, you consent to Doocey Group retaining your CV, application details, and personal information for the purpose of considering you for current and future employment opportunities. Your information will be stored securely and will only be shared internally as necessary.
Operations Supervisor x2 in Cradley Heath employer: Doocey Traffic Management
Doocey Traffic Management is an exceptional employer, offering competitive salaries and a supportive work culture rooted in family values and professionalism. With over 40 years of industry experience, employees benefit from strong health and safety practices, opportunities for personal development, and the chance to contribute to vital infrastructure projects in Cradley Heath and Gloucester. Join us to be part of a dedicated team that prioritises integrity and high standards while ensuring a safe working environment.
StudySmarter Expert Advice🤫
We think this is how you could land Operations Supervisor x2 in Cradley Heath
✨Connect with Local Logistic Groups
Dive into local transportation and logistics groups on platforms like Facebook or LinkedIn. Show up to their meetups if you can – it's a great way to network with industry pros who can share insights, job openings, or even refer you to their own company.
✨Get Behind the Wheel of Job Boards
Look for job boards specific to transportation and logistics, like Logistics Job Site or TransportJobs. These platforms often have listings that you won’t find on general job boards, so they’re worth checking out regularly!
✨Leverage Internships & Graduate Schemes
Many companies in transportation and logistics offer graduate schemes and internships that can pave the way to full-time positions. Don't shy away from applying; even a short stint can make a solid impact on your CV and get your foot in the door at companies like Doocey Traffic Management.
✨Apply Directly with Us!
When you find openings at great companies, make sure to apply directly through our website. It not only shows your initiative but also helps us to help you get noticed by Doocey Traffic Management. Every application gets us one step closer to landing that full-time gig!
We think you need these skills to ace Operations Supervisor x2 in Cradley Heath
Some tips for your application 🫡
Show Off Your Experience:When you're applying for a role in the transportation and logistics sector at Doocey Traffic Management, make sure to highlight any relevant experience. Whether it's moving goods, coordinating schedules, or using transportation management software, give us the lowdown on your past gigs. It'll paint a clearer picture of what you're capable of!
Quantify Your Achievements:Numbers speak volumes in logistics! If you've optimised routes, reduced delivery times, or improved customer satisfaction, mention those incredible stats in your CV. This gives us concrete evidence of your impact and showcases your problem-solving skills.
Tailor That Cover Letter:Your cover letter should be more than just a formality—let it breathe your personality and passion for logistics! Explain why you're excited about the role at Doocey Traffic Management and how you can contribute to our team. Don't forget to tie in specific skills or experiences that relate to the job description.
Research and Reflect:Before you hit 'submit,' spend some time digging into Doocey Traffic Management. Understand our mission, values, and the specific challenges in the logistics industry. This will help you craft a targeted application that shows you truly want to be part of our crew, setting you apart from the rest!
How to prepare for a job interview at Doocey Traffic Management
✨Know Your Logistics Basics
Get familiar with the key principles of transportation and logistics, like supply chain management, inventory control, and route optimisation. You might get asked practical questions about how to improve efficiency, so brush up on your problem-solving skills and be prepared to discuss any relevant software tools you've used.
✨Prepare for Scenario-Based Questions
In logistics, employers love to gauge how you'd handle real-life situations. Expect scenario-based questions where you’ll need to demonstrate your decision-making skills, like how to manage delays or coordinate shipments during a crisis. Practise outlining your thought process clearly and logically.
✨Highlight Your Teamwork Experience
Full-time roles in logistics often require collaboration with various teams, so don't forget to showcase your teamwork experience. Think of examples where you've used communication and collaboration to ensure smooth operations, and get ready to elaborate on how you can facilitate teamwork in a busy environment like at Doocey Traffic Management.
✨Show Off Your Attention to Detail
In our world of logistics, missing a small detail can lead to big problems. Be prepared to discuss instances where your attention to detail saved the day, whether it was engaging with clients, managing documentation, or tracking shipments accurately. This will help demonstrate how you can be a reliable asset to Doocey Traffic Management.