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- Tasks: Provide first-line IT support and troubleshoot technical issues.
- Company: Family-run utility contractor with a supportive work culture.
- Benefits: Gain practical experience and develop your IT skills in a friendly environment.
- Why this job: Kickstart your IT career while working with a passionate team.
- Qualifications: Good communication skills and a passion for technology.
- Other info: Ideal for those eager to learn and grow in the IT field.
The predicted salary is between 24000 - 36000 £ per year.
A family-run utility contractor in the UK is looking for a Junior IT Technician to provide first-line technical support and maintain IT systems. The ideal candidate will have good communication skills, a passion for technology, and ideally possess a relevant IT qualification.
Responsibilities include:
- Troubleshooting issues
- Setting up devices
- Logging support requests
This role is an excellent opportunity for those starting their careers in IT to work in a supportive environment and gain practical experience. Strong team working and a willingness to learn are essential.
Junior IT Technician: First-Line IT Support & Growth in Leeds employer: Doocey Group
Contact Detail:
Doocey Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Junior IT Technician: First-Line IT Support & Growth in Leeds
✨Tip Number 1
Network like a pro! Reach out to friends, family, or even former classmates who work in IT. They might know of openings or can give you a heads-up about companies looking for someone just like you.
✨Tip Number 2
Don’t underestimate the power of social media! Follow companies you’re interested in on LinkedIn and engage with their posts. It’s a great way to get noticed and show your enthusiasm for the industry.
✨Tip Number 3
Prepare for interviews by practising common questions related to first-line support. Think about how you’d troubleshoot specific issues and be ready to share examples from your experience or studies.
✨Tip Number 4
Apply through our website! We’ve got loads of resources to help you ace your application and connect with potential employers. Plus, it shows you’re serious about landing that Junior IT Technician role!
We think you need these skills to ace Junior IT Technician: First-Line IT Support & Growth in Leeds
Some tips for your application 🫡
Show Your Passion for Tech: When writing your application, let us see your enthusiasm for technology shine through! Share any relevant experiences or projects that showcase your interest and skills in IT.
Tailor Your CV and Cover Letter: Make sure to customise your CV and cover letter for the Junior IT Technician role. Highlight your communication skills and any relevant qualifications, and don’t forget to mention your eagerness to learn and grow with us!
Be Clear and Concise: Keep your application straightforward and to the point. Use clear language and avoid jargon unless it’s necessary. We appreciate a well-structured application that’s easy to read!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity in our supportive team!
How to prepare for a job interview at Doocey Group
✨Know Your Tech Basics
Brush up on your fundamental IT knowledge before the interview. Be ready to discuss common troubleshooting techniques and how you would approach setting up devices. This shows your passion for technology and readiness to tackle first-line support tasks.
✨Show Off Your Communication Skills
Since this role involves providing support, practice explaining technical concepts in simple terms. Think of examples where you've successfully communicated with non-technical people. This will demonstrate your ability to connect with users and resolve their issues effectively.
✨Prepare for Scenario Questions
Expect questions that ask how you would handle specific IT problems or user requests. Prepare by thinking through potential scenarios, like a user unable to connect to Wi-Fi. Outline your thought process clearly to show your problem-solving skills.
✨Emphasise Your Willingness to Learn
This role is perfect for those starting out, so highlight your eagerness to grow and learn. Share any relevant courses or certifications you've completed, and express your enthusiasm for gaining practical experience in a supportive environment.
