At a Glance
- Tasks: Manage key relationships and oversee debt collection for major clients.
- Company: Join a family-run company with over 40 years of industry experience.
- Benefits: Competitive salary, regular reviews, and a supportive work environment.
- Other info: Opportunity to work with high-profile clients like National Grid.
- Why this job: Be part of a growing team that values hard work and ambition.
- Qualifications: Experience in managing senior stakeholders and commercial debt.
The predicted salary is between 31500 - 38500 £ per year.
All potential candidates should read through the following details of this job with care before making an application.
Salary
Our salaries are competitive and reviewed regularly to ensure they remain fair and in line with the wider industry.
Location
Tipton
Our Company
Doocey Group is a long-established, family-run utility and civil engineering contractor with over 40 years of industry experience. Built on strong Black Country values, we pride ourselves on integrity, reliability, responsiveness and a commitment to delivering high standards in everything we do. Over the past 10 years, Doocey Group has experienced significant growth, achieved through consistently delivering high-quality work for our clients, including National Grid and South Staffordshire Water. Our success is built to deliver safely and reliably in a fast-paced and often challenging environment. As we approach a turnover of £100m, this marks an important milestone in our journey and reflects the hard work, ambition and dedication of our teams across the business. If you are looking to join a growing organisation that values hard work, loyalty and ambition, you will feel right at home at Doocey Group.
The Role
The Credit Controller will be responsible for the debt associated with Commercial Strategic customers such as National Grid. The customer relationship with this client is paramount with a high invoice value. These key accounts are high in value and relationship managed by CRM within Service, these customers usually have a large portfolio of sites. This role requires proven experience in managing senior stakeholders within Commercial Strategic Energy Debt. Reporting directly to the Commercial Manager, you will lead on Strategic Commercial Debt discussions to ensure collections are timely within payment terms in such a manner you are effective, and you ensure the relationships and risks are identified. Experience of a customer commercial relationship management to credit around is paramount to this role.
Responsibilities
- Manage key strategic relationships in relation to debt at all levels both internally and externally, including Managing Directors and Senior Directors.
- Lead on debt reviews with Key Accounts and support where appropriate any Service reviews, this may include preparing presentation material and Key Performance indicator dashboards that are debt related.
- Visits to customer premises with other key stakeholders across the business i.e. Sales/Services.
- Managing large multiple complex data requirements/reconciliations and providing any supporting materials.
- Ensure that debt collection activity is monitored and in line with customer payment terms.
- Ensure that strategic customer base remains compliant i.e. changes to procedures, standards of conduct associated to debt, ensuring we are treating our customers fairly and in line with our regulatory requirements (Vulnerability & Affordability).
- Ensure all complaints (internal & external) are investigated.
Credit Controller in Bloomfield employer: Doocey Group
Doocey Group is an exceptional employer located in the West Midlands, offering a dynamic work environment that prioritises safety and professional development. As a Fleet Safety Coach & Driver Trainer, you will benefit from a supportive culture that encourages continuous learning and growth, alongside competitive remuneration and comprehensive benefits. Join us to make a meaningful impact on driver performance while enjoying the unique advantages of working within a dedicated team focused on excellence in fleet management.
StudySmarter Expert Advice🤫
We think this is how you could land Credit Controller in Bloomfield
✨Tap into Campus Networks
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We think you need these skills to ace Credit Controller in Bloomfield
Some tips for your application 🫡
Show Off Your Numbers!:In the banking and financial services world, quantifiable achievements are key. Make sure your CV highlights your grades in relevant subjects, any financial certifications you hold, and specific projects where you've delivered measurable results. Employers love to see how your skills translate into real-world success.
Tailor Your Cover Letter to the Role:When applying for a full-time position, your cover letter should make a direct connection between your experience and the job description. Don't just state your enthusiasm for finance—dive into how your background in banking or financial analysis sets you apart. Let your passion shine through while being specific about what you can bring to Doocey Group.
Include Relevant Financial Software Experience:If you've worked with financial modelling tools or software like Excel, SAP, or specific analytical tools during your studies or internships, bring that up! Highlighting your proficiency can really make your application pop and show you're ready to hit the ground running in a full-time role.
Research and Reflect:Before hitting that 'apply' button on Doocey Group's website, do a little digging. Look up their recent projects, values, and culture. Reflecting their ethos in your application can make a huge difference and show you’re genuinely interested in being part of the team!
How to prepare for a job interview at Doocey Group
✨Brush Up on Financial Analysis Skills
Make sure you're well-versed in financial concepts and analytical techniques relevant to banking and financial services. Get comfortable with tools like Excel for modelling or financial forecasting, as technical questions in this area are common during interviews with Doocey Group.
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✨Show Your Passion for Finance
Since this is a full-time position, employers at Doocey Group will be keen to see your genuine interest in finance. Be prepared to discuss recent industry trends or news articles that excite you, showcasing your enthusiasm and engagement with the field.
✨Network with Industry Professionals
Before your interview, reach out to current or former Doocey Group employees on platforms like LinkedIn. They'll offer unique insights into the company's culture and the interview process, which can give us a delightful edge in showcasing a good fit for the team.
