At a Glance
- Tasks: Assist users with information enquiries and help them navigate library resources.
- Company: Reassurance Resource Management, a supportive team environment.
- Benefits: Earn £12.80/hour with flexible shifts during term times.
- Other info: Fixed-term contract with overnight shifts and opportunities for growth.
- Why this job: Make a difference in your community while gaining valuable experience.
- Qualifications: Previous library experience and strong customer service skills required.
The predicted salary is between 12.8 - 12.8 £ per hour.
The role will see you assisting users with all information enquiries, which will include assistance with the Online Public Access Catalogue (OPAC), helping them to find books and assisting users with the use of copiers and printers and restocking paper trays when needed.
You will also be required to gather and record basic statistics, uphold information services policies and procedures, as well as dealing with any other duties that may arise.
You will be required to patrol the library on a regular basis, so must be capable of climbing stairs and moving around very regularly during the shift.
You will be required to be proactive and manage all tasks in an efficient and timely manner.
It is important that you have the ability to respond to users in a calm and understanding manner at all times and to ensure their needs are understood and acted upon.
You must have previous library experience and be very customer focused with excellent communication skills, both written and verbal.
- Reassurance Resource Management
- Temporary Birmingham, West Midlands, England, United Kingdom £12.80 / hour 1d ago, You must be a team player, self-motivated and respond to enquiries in a timely and effective manner.
- This will be a fixed term contract during term times, following a rota pattern over 7 days.
- The shifts are all overnight up to a maximum of 12 hours per shift.
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Library Services Assistant in Birmingham employer: Doocey Group
Doocey Group is an exceptional employer located in the West Midlands, offering a dynamic work environment that prioritises safety and professional development. As a Fleet Safety Coach & Driver Trainer, you will benefit from a supportive culture that encourages continuous learning and growth, alongside competitive remuneration and comprehensive benefits. Join us to make a meaningful impact on driver performance while enjoying the unique advantages of working within a dedicated team focused on excellence in fleet management.