HR Administrator in Birmingham

Doocey Group is a family-run utility and civil engineering contractor with over 40 years’ experience built on strong, Black Country values. We’ve experienced significant growth over the past 10 years which we’ve achieved through consistently delivering high quality work on behalf of our clients, including National Grid and South Staffordshire Water. We pride ourselves on the strength of our relationship with our clients and subcontractors and despite operating in a very fast-paced and often challenging industry, we will soon register a turnover of £100m, a significant milestone for the organisation. If you’re looking to join a business that values hard work, loyalty and ambition, you’ll feel right at home here.

The position of HR Administrator at Doocey Group offers an excellent opportunity to gain further experience in the HR field. The successful candidate will be essential in supporting both the HR Officer and the wider business throughout the employee life cycle in an efficient and performance-oriented manner. You will serve as the liaison between Payroll, HR, Supervisors, Managers and employees ensuring smooth communication and prompt resolution of requests and questions. In addition, providing critical administrative support across all aspects of our people processes and services.

Responsibilities

• Act as the first point of contact for HR queries, delivering excellent customer service
• Manage HR inboxes, maintain accurate records and update HR trackers for starters, leavers and employee changes
• Support onboarding processes: preparing contracts and offer letters, scheduling and supporting interviews, coordinating inductions and completing right-to-work checks
• Liaise with internal departments regarding new starters, leavers, holidays and pay changes
• Maintain data accuracy across HR systems and employee records
• Provide occasional reception cover and support across the HR team
• Contribute to employee engagement activities, careers events and continuous improvement initiatives
• Perform general HR administration duties including filing, correspondence and report preparation
• Ensure compliance with company policies and keep updated with HR legislation and CPD requirements

Personal Qualities

• Highly organised
• Detail-oriented
• Strong communicator
• Customer-focused
• Discreet and trustworthy
• Proactive
• Adaptable and flexible
• Team-oriented
• Calm under pressure
• Positive and approachable

Technical Skills & Experience

• Previous experience conducting employment and right-to-work checks is essential
• Previous experience taking precise, confidential minutes in sensitive business and employer meetings

Qualifications & Training

• GDPR Training
• Comprehensive knowledge of Microsoft Office software, especially Microsoft Word, PowerPoint and Excel
• GCSE’s Grade 4-9 or equivalent

Doocey Group value a diverse workforce and welcome applications from all sections of the community, regardless of any protected characteristics.

Please note that we operate with a preferred supplier list and will not accept unsolicited CVs from recruitment agencies with whom we do not have an existing agreement.

By submitting your application, you consent to Doocey Group retaining your CV, application details, and personal information for the purpose of considering you for current and future employment opportunities. Your information will be stored securely and will only be shared internally as necessary.