Fleet & Plant Hire Coordinator in Birmingham

Doocey Plant Hire is a core division of the Doocey Group, delivering high-quality plant and equipment solutions to support critical infrastructure, utility, and civil engineering projects nationwide. With a modern, well-maintained fleet and a commitment to operational excellence, we provide reliable, responsive, and compliant hire services to a wide client base which includes the wider Doocey Group. As a family-run business with over 40 years of industry experience, we are built on strong Black Country values of professionalism, integrity, and a dedication to high standards. We operate in a fast-paced, performance-driven environment and are seeking individuals who share our commitment to quality, safety, and service.

As a Fleet & Plant Hire Coordinator, you will be responsible for managing the daily operations of equipment across Doocey Plant Hire, supporting both our internal construction projects and external customer hires. This role differs from a traditional plant hire environment, as you will coordinate plant allocation to meet the demands of our in-house construction teams alongside third-party clients. The role involves managing equipment availability, prioritising internal and external requirements, arranging deliveries and collections and liaising with customers to fulfil their hire needs. You will ensure that all machinery is maintained, inspected and fit for use, while accurately tracking its location, utilisation and service status. This role would suit someone who has progressed from a hands-on site-based plant role into a coordination or planning position.

Responsibilities

• Coordinate the allocation of plant and fleet across internal construction projects and external hire customers, ensuring efficient utilisation.
• Manage all on/off hire processes, ensuring systems are accurately updated in line with operational activity.
• Arrange equipment deliveries, collections and exchanges, liaising with suppliers and transport to meet project and customer requirements.
• Act as a central point of contact for breakdowns, ensuring issues are logged and responded to within SLAs, while keeping stakeholders informed.
• Liaise with workshop staff and suppliers to coordinate repairs, servicing and maintenance of plant and fleet.
• Monitor and manage cross-hire equipment, reviewing usage and identifying opportunities to off-hire or optimise fleet efficiency.
• Maintain accurate fleet records, including inspections, handovers, tracker performance and compliance data.
• Coordinate with external suppliers to raise orders, resolve invoice queries and damage charges and escalate issues where required.
• Communicate regularly with Contract Managers and internal teams to provide updates on plant availability, breakdowns and operational status.

The Person

• Highly organised and detail-oriented.
• Proactive and decisive.
• Strong communicator.
• Resilient under pressure.
• Problem-solver.
• Commercially aware.
• Team-focused with a collaborative approach.
• Adaptable and flexible.

Essential Background

This role is best suited to candidates with hands-on experience working with plant within a construction, civil engineering or groundworks environment, combined with experience in plant or fleet coordination. We are particularly interested in individuals who have operated or worked closely with plant on-site and understand how equipment is used in practice, as well as how it is managed operationally. Applicants should have experience working within a construction or civil engineering environment where plant supports internal projects. Candidates from plant-hire only businesses will only be considered if they can demonstrate hands-on, site-based knowledge.

Technical Skills & Experience

• Experience working with plant in a construction, civil engineering or groundworks environment.
• Experience in a Fleet & Plant coordination, planning or hire role, ideally supporting live construction projects.
• Strong practical understanding of how plant is used on-site across different phases of work, with the ability to apply this to planning and allocation.
• Experience allocating plant and fleet to meet the demands of internal construction projects, balancing operational priorities alongside external hire requirements.
• Experience coordinating breakdowns and maintenance within time-critical, site-driven environments.
• Good understanding of fleet compliance, servicing schedules, inspections and plant safety requirements within a construction setting.
• Experience liaising with suppliers to resolve queries relating to hire, repairs and associated costs, including damage charges.
• Confident using plant/fleet management systems and maintaining accurate, real-time operational records.

Qualifications & Training

• A comprehensive knowledge of Microsoft Office software, especially Microsoft Word, PowerPoint and Excel.
• GCSEs Grade 9-4 or equivalent.

Additional Information

Doocey Group value a diverse workforce and welcome applications from all sections of the community, regardless of any protected characteristics. Please note that we operate with a preferred supplier list and will not accept unsolicited CVs from recruitment agencies with whom we do not have an existing agreement. By submitting your application, you consent to Doocey Group retaining your CV, application details, and personal information for the purpose of considering you for current and future employment opportunities. Your information will be stored securely and will only be shared internally as necessary. If you wish to have your data removed at any point, please contact us.