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- Tasks: Join our Equine Office team and manage client interactions via phone.
- Company: We provide specialised veterinary services for horses and ponies at all competition levels.
- Benefits: Enjoy a competitive salary, pension scheme, health cash plan, and 25 days holiday.
- Why this job: Be part of a dynamic team in a fast-paced environment with full training provided.
- Qualifications: Equine knowledge is essential; previous veterinary experience is a plus.
- Other info: This full-time role includes Saturday mornings on a rota.
The predicted salary is between 24000 - 36000 £ per year.
Closing Date for Applicants:
Friday 8th August 2025
Our specialised veterinary services are available for all horses and ponies competing at every level. We also have a dedicated stud farm team, providing reproductive and stud medicine services to TB and non-TB studs in the surrounding counties of our Newbury practice.
We are seeking an additional Equine Secretary to join our busy Equine Office team.
The successful candidate will be expected to:
- Work effectively under pressure
- Be a team player
- Thrive in a fast-paced environment
You should have a confident and friendly telephone manner, as client interaction is primarily telephone-based.
Previous experience in a veterinary environment in a similar role would be advantageous.
Excellent equine knowledge is essential, as you will handle emergency phone calls.
Full training will be provided. You should be competent in Microsoft Office and Outlook.
We offer a competitive salary, pension scheme, health cash plan, staff discount scheme, and 25 days holiday plus bank holidays.
This is a full-time position based in our Newbury Office, including Saturday mornings on a rota.
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Equine Secretary employer: Donnington Grove Equine Vets
Contact Detail:
Donnington Grove Equine Vets Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Equine Secretary
✨Tip Number 1
Familiarise yourself with the specific equine services offered by our practice. Understanding our veterinary services and the needs of our clients will help you stand out during any conversations or interviews.
✨Tip Number 2
Brush up on your telephone communication skills. Since client interaction is primarily over the phone, practising a friendly and confident telephone manner can make a significant difference in how you present yourself.
✨Tip Number 3
Network with professionals in the equine veterinary field. Attend local events or join online forums to connect with others who work in similar roles; they might provide insights or even refer you to opportunities.
✨Tip Number 4
Demonstrate your ability to thrive under pressure. Think of examples from your past experiences where you successfully managed stressful situations, as this will be crucial for the fast-paced environment we operate in.
We think you need these skills to ace Equine Secretary
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the key responsibilities and requirements for the Equine Secretary position. Tailor your application to highlight how your skills and experiences align with these expectations.
Highlight Relevant Experience: If you have previous experience in a veterinary environment or similar roles, make sure to emphasise this in your CV and cover letter. Provide specific examples of how you've handled pressure and client interactions effectively.
Showcase Your Equine Knowledge: Since excellent equine knowledge is essential for this role, include any relevant qualifications, training, or personal experiences with horses. This will demonstrate your suitability for handling emergency phone calls and client queries.
Craft a Friendly Cover Letter: Write a cover letter that reflects your confident and friendly telephone manner. Use a warm tone and express your enthusiasm for the role and the opportunity to work within a dedicated team at the veterinary practice.
How to prepare for a job interview at Donnington Grove Equine Vets
✨Show Your Equine Knowledge
Make sure to brush up on your equine knowledge before the interview. Be prepared to discuss common equine health issues and demonstrate your understanding of veterinary terminology, as this will show your potential employer that you are well-versed in the field.
✨Demonstrate Your Communication Skills
Since the role involves a lot of client interaction over the phone, practice your telephone manner. During the interview, be friendly and articulate, showing that you can communicate effectively and confidently with clients.
✨Highlight Your Teamwork Experience
The job requires being a team player, so think of examples from your past experiences where you successfully worked as part of a team. Share these stories during the interview to illustrate your ability to collaborate and thrive in a busy environment.
✨Prepare for Pressure Scenarios
Given that the role involves working under pressure, consider how you handle stressful situations. Be ready to discuss specific instances where you managed tight deadlines or emergency calls, showcasing your ability to remain calm and effective in challenging circumstances.