At a Glance
- Tasks: Assist customers with vehicle parts enquiries and manage sales transactions.
- Company: Join the dynamic Jaguar Land Rover team with a focus on customer service.
- Benefits: Market-leading salary, 30 days leave, healthcare perks, and career progression.
- Other info: Full training provided; diverse and inclusive workplace.
- Why this job: Be part of a rewarding role that combines customer interaction and technical knowledge.
- Qualifications: Strong communication skills and a good understanding of vehicles are essential.
The predicted salary is between 26100 - 31900 £ per year.
We're looking for a proactive and customer-focused Stores Operative to join our busy Jaguar Land Rover team.
This varied and rewarding role involves working closely with both customers and our internal Workshop team.
You'll be advising on the correct vehicle parts, managing sales transactions from enquiry through to payment and ensuring a smooth and efficient process from start to finish.
We would love to hear from you if you have experience in a warehouse, stores or customer facing environment.
What You'll
Doing: Assisting customers via phone, email and in person with parts enquiries and orders.
Advising customers on the correct parts for their vehicle based on technical knowledge.
Providing quotes and discussing availability, pricing and delivery timelines.
Processing payments and updating customers throughout the order journey.
Managing stock levels, processing returns and keeping the stock system up to date.
Working closely with the Workshop to ensure accurate and timely parts supply for scheduled service work.
- What We're
- Looking
For: Excellent communication and interpersonal skills.
Strong organisation and attention to detail.
Confident IT user with the ability to learn new systems.
A good technical understanding of vehicles and vehicle parts.
A team player with a strong work ethic and a customer-first approach.
Previous experience in a similar role is beneficial, but full training will be provided.
What We Offer Market-leading salary plus performance-related bonus 30 days annual leave Pension provision Life insurance cover Healthcare benefits: Kingsbridge Hospital Diamond Club membership, Healthshield cashback & perks, access to discounted private healthcare scheme Cycle to Work Scheme Long Service Awards Enhanced maternity & paternity leave Job security, work-life balance, and clear career progression opportunities Additional Information This is not an exhaustive list of duties, and the post holder may be required to undertake other reasonable tasks as directed by the line manager.
Donnelly Group reserves the right to expand the short-listing criteria to facilitate the recruitment process.
Equal Opportunities Donnelly Group is proud to be an equal opportunities employer.
We value diversity and inclusion across our workforce.
To be considered for this role you will be redirected to and must complete the application process on our careers page.
To start the process click the Apply button below to Login/Register.
TPBN1_NI
Stores Operative employer: Donnelly Group
Donnelly Group is an exceptional employer located in Newtownabbey, offering a vibrant work culture that prioritises customer satisfaction and employee well-being. With a market-leading salary, generous annual leave of 30 days, and comprehensive healthcare benefits, employees are supported in both their professional and personal lives. The company fosters growth opportunities, ensuring that team members can develop their skills while making a meaningful impact in the automotive service industry.
