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For Companies At a Glance
- Tasks: Diagnose, repair, and service Volkswagen Group vehicles while ensuring customer satisfaction.
- Company: Join the Donnelly Group, a leader in automotive services with new showrooms.
- Benefits: Market-leading salary, performance bonuses, and comprehensive healthcare benefits.
- Other info: Enjoy job security, work-life balance, and clear career progression opportunities.
- Why this job: Advance your career with structured training and support from Volkswagen Group.
- Qualifications: NVQ Level 3 in Light Vehicle Maintenance & Repair and 2 years of experience.
The predicted salary is between 30000 - 40000 £ per year.
About The Role
There has never been a more exciting time to join Donnelly Group and advance your career. With our new Volkswagen, Å koda, Seat & Cupra showrooms now open in Dungannon, we can offer excellent facilities, industry-leading pay, and full manufacturer training to support your continued development. As a Service Technician, you'll play a key role in diagnosing, repairing, and servicing vehicles while delivering an exceptional customer experience. Just as importantly, you'll have the opportunity to build on your expertise through the Volkswagen Group manufacturer pathway, ensuring your career continues to grow with structured training and support.
Responsibilities
- Diagnose, repair, and service Volkswagen Group vehicles
- Carry out road tests to ensure quality standards
- Handle and store vehicle parts correctly
- Deliver a high-quality customer experience throughout the service journey
Candidate Requirements
- Fully qualified - NVQ Level 3 in Light Vehicle Maintenance & Repair or equivalent (City & Guilds, BTEC)
- Minimum of 2 years post-qualification experience in a technician role
- Prior use of manufacturer diagnostic equipment (training provided)
- Full valid driving licence
- High attention to detail and commitment to delivering quality work
- Enthusiasm for personal development and progression through the Volkswagen Group manufacturer pathway
What We Offer
- Market-leading salary plus performance-related bonus
- Manufacturer training support to ensure continued career progression
- 30 days annual leave
- Pension provision
- Life insurance cover
- Healthcare benefits: Kingsbridge Hospital Diamond Club membership, Healthshield cashback & perks, access to discounted private healthcare scheme
- Cycle to Work Scheme
- Long Service Awards
- Enhanced maternity & paternity leave
- Job security, work-life balance, and clear career progression opportunities
Additional Information
This is not an exhaustive list of duties, and the post holder may be required to undertake other reasonable tasks as directed by the line manager. Donnelly Group reserves the right to expand the short-listing criteria to facilitate the recruitment process.
Equal Opportunities
Donnelly Group is proud to be an equal opportunities employer. We value diversity and inclusion across our workforce. To be considered for this role you will be redirected to and must complete the application process on our careers page. To start the process click the Apply button below to Login/Register.
Service Technician - Volkswagen Group TLNT1_NI employer: Donnelly Group
Contact Detail:
Donnelly Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Service Technician - Volkswagen Group TLNT1_NI
✨Tip Number 1
Get to know the company! Research Donnelly Group and their values, especially around customer experience and training. This will help you tailor your conversations during interviews and show that you're genuinely interested.
✨Tip Number 2
Network like a pro! Connect with current employees on LinkedIn or attend industry events. This can give you insider info about the role and might even lead to a referral, which is always a bonus!
✨Tip Number 3
Prepare for practical assessments! As a Service Technician, you might be tested on your diagnostic skills. Brush up on your knowledge of Volkswagen Group vehicles and practice common repair scenarios.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re serious about joining the team at Donnelly Group.
We think you need these skills to ace Service Technician - Volkswagen Group TLNT1_NI
Some tips for your application 🫡
Show Off Your Skills: Make sure to highlight your qualifications and experience in vehicle maintenance and repair. We want to see how your NVQ Level 3 or equivalent makes you the perfect fit for the Service Technician role!
Tailor Your Application: Don’t just send a generic application! Take a moment to tailor your CV and cover letter to reflect the specific skills and experiences that match the job description. We love seeing candidates who take the time to connect their background with what we’re looking for.
Be Enthusiastic!: Let your passion for personal development and the automotive industry shine through in your application. We’re looking for someone who’s excited about the opportunity to grow with us through the Volkswagen Group manufacturer pathway.
Apply Through Our Website: Remember, the best way to apply is through our careers page. Click that Apply button and follow the steps to ensure your application gets to us directly. We can’t wait to hear from you!
How to prepare for a job interview at Donnelly Group
✨Know Your Stuff
Make sure you brush up on your technical knowledge related to Volkswagen Group vehicles. Familiarise yourself with common issues, diagnostic equipment, and repair techniques. This will not only help you answer questions confidently but also show your enthusiasm for the role.
✨Showcase Your Experience
Prepare specific examples from your past work that highlight your skills in diagnosing and repairing vehicles. Think about challenges you've faced and how you overcame them. This will demonstrate your problem-solving abilities and commitment to quality work.
✨Customer Service Matters
Since delivering an exceptional customer experience is key, be ready to discuss how you've handled customer interactions in the past. Share instances where you went above and beyond to ensure customer satisfaction, as this will align with the company's values.
✨Ask Questions
Interviews are a two-way street! Prepare thoughtful questions about the company culture, training opportunities, and career progression. This shows your interest in the role and helps you determine if it's the right fit for you.