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- Tasks: Guide customers through their vehicle purchase journey and deliver exceptional service.
- Company: Join the Donnelly Group, a leader in the automotive industry with state-of-the-art facilities.
- Benefits: Competitive pay, pension, life assurance, health package, and 30 days annual leave.
- Why this job: Be part of an exciting time with new Volkswagen and Å koda arrivals and advance your career.
- Qualifications: Full driving licence, strong IT skills, and excellent communication abilities.
- Other info: Opportunities for training and career progression in a dynamic sales environment.
The predicted salary is between 36000 - 60000 £ per year.
Job Description
With the development of our state‑of‑the‑art facilities in Ballymena and the arrival of Volkswagen Passenger Cars and Škoda, there has never been a more exciting time to join Donnelly Group and advance your career. We offer excellent development, industry‑leading pay and manufacturing training.
As a Sales Executive, you’ll be responsible for guiding customers through the vehicle purchase journey — from initial inquiry to final handover. You\’ll build rapport with new and existing customers, identify their needs and present suitable vehicle and finance options. Just as importantly, you\’ll deliver an exceptional customer experience at every stage of the process, ensuring every customer receives the highest standard of service.
Responsibilities
- Achieving personal and team KPIs
- Delivering a high level of customer satisfaction to every customer
- Providing expert and prompt advice to new and existing customers regarding finance and insurance products available
- Listening to customer requirements and providing solutions to their needs
Required Skills and Competencies
- A full valid driving licence is an essential requirement for this role
- A high level of IT literacy, including knowledge of MS Office
- Strong planning and organisational skills
- Excellent communication and presentation skills
- Ability to work under pressure
- Be able to work independently and also as part of a team
- Positive, confident, determined approach
- Driven to meet targets
- Time management skills
- Experience of Kerridge or another CRM system would be advantageous but not essential
Remuneration Package
- Competitive Pay and Benefits Package
- Contributory Pension
- Life assurance scheme
- Training available to ensure continued career progression
- Company Health & Wellbeing package including membership of Kingsbridge Hospital Diamond Club
- 30 days annual leave
- Cycle to work scheme
Required Criteria
- Driven to meet targets
- Excellent communication and presentation skills
- A high level of IT literacy, including knowledge of MS Office
- A full valid driving licence is essential
- Be able to work independently and also as part of a team
- Previous experience in a similar Sales role
Desired Criteria
- Experience of Kerridge or another CRM system would be advantageous but not essential
- Experience in a Sales role in the Automotive Industry
Additional Information
Donnelly Group is an equal opportunities employer.
Closing Date: Friday 23rd January, 2026
Contract Type: Full-time
Salary: Based on Experience
Location: Donnelly & Taggart, 120-130 Antrim Road, Ballymena
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Sales Executive - Volkswagen employer: Donnelly Group
Contact Detail:
Donnelly Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Executive - Volkswagen
✨Tip Number 1
Get to know the company inside out! Research Donnelly Group and their values, especially around customer service. This will help you tailor your approach during interviews and show that you're genuinely interested in being part of the team.
✨Tip Number 2
Practice your pitch! As a Sales Executive, you'll need to sell yourself just like you'd sell a car. Prepare a brief introduction about your experience and why you're the perfect fit for the role, and rehearse it until it feels natural.
✨Tip Number 3
Network like a pro! Connect with current employees on LinkedIn or attend industry events. Building relationships can give you insider info and might even lead to a referral, which can boost your chances of landing the job.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email to express your appreciation for the opportunity. It shows your enthusiasm and keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Sales Executive - Volkswagen
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Sales Executive role. Highlight your experience in sales, customer service, and any relevant skills that match what we're looking for. We want to see how you can bring value to our team!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you're passionate about joining Donnelly Group and how your skills align with the responsibilities of the role. Keep it engaging and personal – we love a good story!
Showcase Your Communication Skills: As a Sales Executive, communication is key. Make sure your application reflects your ability to communicate clearly and effectively. Whether it's through your writing style or how you present your experiences, let your personality come through!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, it shows us you're serious about joining our team at Donnelly Group!
How to prepare for a job interview at Donnelly Group
✨Know Your Product
Before the interview, make sure you’re familiar with Volkswagen's latest models and features. This will not only impress your interviewers but also help you answer questions about how you would present these vehicles to customers.
✨Showcase Your Sales Skills
Prepare examples from your past experiences where you successfully guided customers through a sales process. Highlight how you built rapport, identified needs, and closed deals. This will demonstrate your ability to meet KPIs and deliver exceptional customer service.
✨Practice Active Listening
During the interview, practice active listening. Make sure to understand the questions fully before answering. This skill is crucial for a Sales Executive role, as it shows you can listen to customer requirements and provide tailored solutions.
✨Be Ready for Role-Play Scenarios
Expect some role-play scenarios where you might have to sell a vehicle or handle a customer objection. Prepare by thinking about common customer concerns and how you would address them. This will showcase your communication skills and confidence under pressure.
