At a Glance
- Tasks: Provide essential admin support to our sales team and ensure smooth vehicle delivery.
- Company: Join the Donnelly Group, a customer-first automotive company with a supportive team.
- Benefits: Enjoy a contributory pension, life assurance, cycle to work scheme, and discounted medical plans.
- Other info: Great opportunity for career growth in a dynamic automotive environment.
- Why this job: Be a key player in delivering exceptional customer service and enhancing your skills.
- Qualifications: Strong organisational skills, attention to detail, and 1-2 years of relevant experience.
The predicted salary is between 25000 - 30000 € per year.
As part of our exciting growth plans for 2026 and beyond, we are seeking a Sales Administrator to join our team. You will be an essential link between our customers and our sales team, ensuring a seamless and outstanding experience.
The Role: To provide comprehensive administrative support to the Sales Department by ensuring accurate processing of vehicle orders, registrations, and associated documentation. This role plays a key part in ensuring the smooth delivery of vehicles and exceptional customer service standards. You will be integral to the effective running of the department and will possess strong problem-solving skills, be organised, can prioritise your workload, and have great attention to detail. You take pride in being part of the Donnelly Group team and are keen to help colleagues with a hands-on proactive approach to getting things done.
Key Responsibilities:
- Complete new vehicle registrations using the online system
- Maintain accurate records for used car taxation programmes in line with company and legal requirements
- Ensure all DVLA documentation is accurately completed and submitted on time
- Process paperwork for cherished plate transfers, ensuring precision and compliance with regulations
- Ensure deal file documentation complies with internal policies and audit standards
- Accurately input vehicle orders onto the Manufacturer's system, based on signed customer agreements
- Monitor and track vehicle movements within the managed supply system
- Promptly notify the Sales Office of all vehicles sold and registered
- Manage delivery documentation for incoming vehicles
- Support the ordering and sourcing of new vehicles as required
- Deliver high-quality administrative support to the Sales Team
- Respond to customer queries and requests efficiently, maintaining high levels of customer satisfaction
- Collaborate with internal departments to ensure seamless handover and delivery processes
You will need:
- Eligibility to work in the UK
- Strong organisational skills and attention to detail
- Excellent communication and interpersonal skills
- Ability to work to strict deadlines and maintain compliance with DVLA and internal guidelines
- Proficiency in Microsoft Office
- 5 GCSE's at Grade C or above to include Maths and English (or predicted Grades)
- A minimum of 1 - 2 years experience in a similar role.
Desirable: Previous experience in sales administration in an automotive environment.
Donnelly Group prides itself on putting customers first and having the best team to support this, so why not join us?
Additional benefits:
- Contributory Pension
- Life assurance scheme
- Cycle to work scheme
- Access to discounted Medical Plan with AXA
- Access to a subsidised Healthshield plan
- Company Health
Sales Administrator TLNT1_NI employer: Donnelly Group
Donnelly Group is an exceptional employer that prioritises employee growth and a supportive work culture, making it an ideal place for a Sales Administrator. Located in Dungannon, the company offers a range of benefits including a contributory pension, life assurance, and access to discounted medical plans, all while fostering a collaborative environment where your contributions are valued. Join us to be part of a team that is dedicated to delivering outstanding customer service and ensuring your professional development.
StudySmarter Expert Advice🤫
We think this is how you could land Sales Administrator TLNT1_NI
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect on LinkedIn. We all know that sometimes it’s not just what you know, but who you know that can help you land that Sales Administrator role.
✨Tip Number 2
Prepare for interviews by researching the company and its values. We want you to show how your skills align with their mission. Practice common interview questions and think about how your experience fits into the Sales Administrator position.
✨Tip Number 3
Follow up after interviews! A quick thank-you email can go a long way in showing your enthusiasm for the role. We recommend mentioning something specific from the interview to remind them of your conversation.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, we love seeing candidates who are proactive about joining the Donnelly Group team.
We think you need these skills to ace Sales Administrator TLNT1_NI
Some tips for your application 🫡
Tailor Your CV:Make sure your CV reflects the skills and experience mentioned in the job description. Highlight your organisational skills, attention to detail, and any relevant experience in sales administration. We want to see how you can be a great fit for our team!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're passionate about the role and how your previous experiences align with what we’re looking for. Don’t forget to mention your proactive approach and problem-solving skills!
Showcase Your Communication Skills:Since this role involves liaising with customers and internal teams, make sure to demonstrate your excellent communication skills in your application. Whether it's through your CV or cover letter, let us know how you effectively handle queries and maintain customer satisfaction.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you don’t miss out on any important updates. Plus, it shows you’re keen to join the Donnelly Group team!
How to prepare for a job interview at Donnelly Group
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the Sales Administrator role. Familiarise yourself with the key responsibilities listed in the job description, such as processing vehicle orders and maintaining accurate records. This will help you demonstrate your knowledge and show that you're genuinely interested in the position.
✨Showcase Your Organisational Skills
Since this role requires strong organisational skills, prepare examples from your past experience where you've successfully managed multiple tasks or projects. Be ready to discuss how you prioritised your workload and ensured attention to detail, as these are crucial for delivering exceptional customer service.
✨Prepare for Common Questions
Anticipate questions related to customer service and problem-solving, as these are key aspects of the role. Think about scenarios where you've handled customer queries or resolved issues effectively. Practising your responses will help you feel more confident during the interview.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, the company culture, or how success is measured in the Sales Department. This shows your enthusiasm for the role and helps you determine if it's the right fit for you.
