At a Glance
- Tasks: Engage customers, present vehicles, and create personalised experiences in our new showrooms.
- Company: Join the Donnelly Group, welcoming Volkswagen, CUPRA, and ŠKODA to our family.
- Benefits: Competitive salary, pension, health package, 30 days leave, and career development.
- Why this job: Step into a dynamic role with real growth potential and structured training.
- Qualifications: GCSEs in English and Maths, full UK driving licence, and a passion for customer service.
- Other info: Be part of an exciting journey with continuous support and development opportunities.
The predicted salary is between 28800 - 48000 £ per year.
Product Specialist – Volkswagen, Cupra and Škoda
Location: 59 Moy Road
Contract: Full-time
Closing Date: Sunday 19th October, 2025
Salary: Based on Experience
Role Overview
We are opening brand‑new, state‑of‑the‑art showrooms to welcome Volkswagen, CUPRA, and ŠKODA into our family. Join us as a Product Specialist to deliver a customer experience as exceptional as our new showrooms and vehicle ranges.
Responsibilities
- Be the first face‑to‑face contact for customers, representing both Donnelly Group and VW, Cupra or Škoda.
- Engage with customers, presenting and demonstrating vehicles.
- Become an expert in VW, CUPRA & ŠKODA full model ranges.
- Deliver personalised experiences built on understanding customer needs and behaviours.
- Work closely with the wider sales and customer service teams to uphold our brand promise.
Qualifications
- Right to Work in the UK.
- Full Valid Driver’s Licence.
- Educated to GCSE level with 5 passes to include English and Maths at Grade C or above (or equivalent).
- Sales Experience (desired).
Benefits & Rewards
- Competitive Salary.
- Contributory Pension.
- Life assurance scheme.
- Company Health & Wellbeing package including membership of Kingsbridge Hospital Diamond Club.
- 30 days annual leave.
- Cycle to work scheme.
Training & Development
- Enroll in the Donnelly Group Training Academy; 4‑week structured Product Specialist Programme.
- Learn about Donnelly Group people, culture and processes.
- Gain knowledge of Volkswagen Group brands and vehicles.
- Develop selling, communication and emotional intelligence skills.
- Understand customer behaviour to create memorable experiences.
Equal Opportunity
Donnelly Group is an equal opportunities employer.
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Product Specialist - Volkswagen, Cupra and Škoda employer: Donnelly Group
Contact Detail:
Donnelly Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Product Specialist - Volkswagen, Cupra and Škoda
✨Tip Number 1
Get to know the brands inside out! Dive deep into Volkswagen, CUPRA, and ŠKODA. The more you know about their models and features, the better you'll connect with customers and show them why these cars are the best choice.
✨Tip Number 2
Practice your people skills! Engage with friends or family as if they were customers. This will help you feel more comfortable when it comes to presenting and demonstrating vehicles in the showroom.
✨Tip Number 3
Don’t underestimate the power of networking! Connect with current employees at Donnelly Group or join relevant groups online. They can provide insider tips and might even give you a heads-up on job openings.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, you’ll be able to showcase your enthusiasm for joining our exciting journey right from the start.
We think you need these skills to ace Product Specialist - Volkswagen, Cupra and Škoda
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for the automotive industry shine through. We want to see that you’re genuinely excited about joining our team and representing brands like Volkswagen, CUPRA, and ŠKODA.
Tailor Your CV: Make sure your CV is tailored to the Product Specialist role. Highlight any relevant experience, especially in customer service or sales, and don’t forget to mention your communication skills. We love seeing how you can connect with customers!
Craft a Compelling Cover Letter: Your cover letter is your chance to tell us why you’re the perfect fit for this role. Share specific examples of how you’ve engaged with customers in the past and how you can create memorable experiences for them at our new showrooms.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity. Plus, it’s super easy to do!
How to prepare for a job interview at Donnelly Group
✨Know Your Brands Inside Out
Before the interview, dive deep into the Volkswagen, CUPRA, and ŠKODA brands. Familiarise yourself with their latest models, features, and unique selling points. This knowledge will not only impress your interviewers but also show your genuine interest in the role.
✨Showcase Your People Skills
As a Product Specialist, engaging with customers is key. Prepare examples of how you've successfully interacted with customers in the past. Think about times when you went above and beyond to meet their needs, as this will highlight your ability to create memorable experiences.
✨Demonstrate Your Motivation
Donnelly Group is looking for energetic and motivated individuals. Be ready to share why you're excited about this opportunity and how it aligns with your career goals. Show them that you’re not just looking for a job, but a chance to grow and develop within their team.
✨Prepare Questions to Ask
Interviews are a two-way street! Prepare thoughtful questions about the training programme, company culture, and growth opportunities. This shows your enthusiasm for the role and helps you determine if it's the right fit for you.