Customer-Driven Service Advisor with Training & Growth in Londonderry
Customer-Driven Service Advisor with Training & Growth

Customer-Driven Service Advisor with Training & Growth in Londonderry

Londonderry Full-Time 30000 - 42000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Be the go-to person for customers, ensuring their needs are met and satisfaction is achieved.
  • Company: Join a leading automotive company in Northern Ireland with a strong reputation.
  • Benefits: Enjoy competitive salaries, ongoing training, and community involvement opportunities.
  • Why this job: Build trusted relationships and drive your career forward in a supportive environment.
  • Qualifications: Experience in customer service, excellent communication skills, and a full driver’s license.
  • Other info: Great opportunity for personal growth and to be part of a reputable team.

The predicted salary is between 30000 - 42000 £ per year.

A leading automotive company in Northern Ireland is seeking a Service Advisor to serve as the key link between customers and the workshop. This role offers the chance to build trusted relationships and ensure exceptional customer satisfaction.

Candidates should have experience in customer service, strong communication skills, and a full driver’s license.

The position promises competitive salaries, ongoing training, and community involvement opportunities. Join a reputable team and drive your career forward.

Customer-Driven Service Advisor with Training & Growth in Londonderry employer: Donnelly Group

As a leading automotive company in Northern Ireland, we pride ourselves on fostering a supportive work culture that prioritises employee growth and development. Our Service Advisors enjoy competitive salaries, comprehensive training programmes, and the chance to engage with the community, making this an ideal environment for those looking to build meaningful careers while delivering exceptional customer service.
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Contact Detail:

Donnelly Group Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Customer-Driven Service Advisor with Training & Growth in Londonderry

✨Tip Number 1

Network like a pro! Reach out to your connections in the automotive industry and let them know you're on the hunt for a Service Advisor role. You never know who might have the inside scoop on job openings or can put in a good word for you.

✨Tip Number 2

Prepare for those interviews! Research common questions for Service Advisors and practice your responses. We recommend using the STAR method (Situation, Task, Action, Result) to structure your answers and showcase your customer service skills effectively.

✨Tip Number 3

Show off your personality! When you get the chance to meet potential employers, be yourself and let your passion for customer service shine through. Building trusted relationships starts with being genuine and approachable.

✨Tip Number 4

Don’t forget to apply through our website! We’ve got loads of opportunities waiting for you, and applying directly can sometimes give you an edge. Plus, it’s super easy to keep track of your applications all in one place!

We think you need these skills to ace Customer-Driven Service Advisor with Training & Growth in Londonderry

Customer Service Experience
Strong Communication Skills
Relationship Building
Problem-Solving Skills
Full Driver’s License
Attention to Detail
Teamwork
Adaptability

Some tips for your application 🫡

Show Your Customer Service Skills: Make sure to highlight your experience in customer service. We want to see how you've built relationships and ensured satisfaction in previous roles. Use specific examples to demonstrate your skills!

Communicate Clearly: Strong communication is key for this role. When writing your application, keep it clear and concise. We appreciate a well-structured application that reflects your ability to communicate effectively.

Tailor Your Application: Don’t just send a generic application! We love seeing candidates who take the time to tailor their CV and cover letter to our job description. Mention how your skills align with the role of Service Advisor.

Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!

How to prepare for a job interview at Donnelly Group

✨Know Your Customer Service Basics

Brush up on your customer service skills before the interview. Be ready to share specific examples of how you've handled difficult customers or resolved issues in the past. This will show that you understand the importance of building trusted relationships.

✨Communicate Clearly and Confidently

Strong communication is key for a Service Advisor role. Practice articulating your thoughts clearly and confidently. You might even want to do a mock interview with a friend to get comfortable with speaking about your experiences and skills.

✨Show Enthusiasm for Training and Growth

Since the position offers ongoing training, express your eagerness to learn and grow within the company. Share any relevant training or courses you've completed in the past, and discuss how you plan to continue developing your skills.

✨Research the Company Culture

Take some time to understand the company's values and community involvement initiatives. During the interview, mention how your personal values align with theirs. This will demonstrate that you're not just looking for a job, but a place where you can contribute positively.

Customer-Driven Service Advisor with Training & Growth in Londonderry
Donnelly Group
Location: Londonderry
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  • Customer-Driven Service Advisor with Training & Growth in Londonderry

    Londonderry
    Full-Time
    30000 - 42000 £ / year (est.)
  • D

    Donnelly Group

    50-100
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