At a Glance
- Tasks: Assist customers with vehicle parts enquiries and manage sales transactions.
- Company: Join a supportive team at Donnelly Group, a leader in the automotive industry.
- Benefits: Enjoy 30 days annual leave, pension scheme, and health benefits.
- Other info: Full training provided; previous experience is a plus but not required.
- Why this job: Be part of a dynamic team and grow your skills in a rewarding environment.
- Qualifications: Strong communication skills and a good understanding of vehicles are essential.
The predicted salary is between 22000 - 26000 £ per year.
We're looking for a proactive and customer-focused Stores Operative to join our busy team. This varied and rewarding role involves working closely with both customers and our internal Workshop team. You'll be advising on the correct vehicle parts, managing sales transactions from enquiry through to payment and ensuring a smooth and efficient process from start to finish. We would love to hear from you if you have experience in a warehouse, stores or customer facing environment.
What You'll Be Doing:
- Assisting customers via phone, email and in person with parts enquiries and orders.
- Advising customers on the correct parts for their vehicle based on technical knowledge.
- Providing quotes and discussing availability, pricing and delivery timelines.
- Processing payments and updating customers throughout the order journey.
- Managing stock levels, processing returns and keeping the stock system up to date.
- Working closely with the Workshop to ensure accurate and timely parts supply for scheduled service work.
What We're Looking For:
- Excellent communication and interpersonal skills.
- Strong organisation and attention to detail.
- Confident IT user with the ability to learn new systems.
- A good technical understanding of vehicles and vehicle parts.
- A team player with a strong work ethic and a customer-first approach.
- Previous experience in a similar role is beneficial, but full training will be provided.
Why Join Us?
- Supportive team environment.
- On-the-job training and development.
- Be part of a company that values knowledge, teamwork, and great customer service.
If you're enthusiastic, driven and ready to grow in the automotive industry, we'd love to hear from you!
What we Offer:
- Contributory Pension
- Life assurance scheme
- Cycle to work scheme
- Access to discounted Medical Plan with AXA
- Access to a subsidised Healthshield plan
- Company Health & Well being package which includes membership of Kingsbridge Hospital Diamond Club
- 30 days annual leave
Apply today and become an essential member of our Stores team. This is not an exhaustive list of duties and the post holder will be required to undertake any other reasonable duties discussed and directed by the line manager. The company reserves the right to expand the short listing criteria to facilitate the short listing process. Donnelly Group is an equal opportunities employer.
To be considered for this role you will be redirected to and must complete the application process on our careers page. To start the process click the Apply button below to Login/Register.
Stores Operative JBLE1_NI in Dungannon employer: Donnelly Group
Donnelly Group is an excellent employer that fosters a supportive team environment, offering on-the-job training and development opportunities for its employees. With a strong focus on customer service and teamwork, the company provides a range of benefits including a contributory pension, life assurance scheme, and access to discounted medical plans, making it an attractive place for those looking to grow in the automotive industry.
StudySmarter Expert Advice🤫
We think this is how you could land Stores Operative JBLE1_NI in Dungannon
✨Tip Number 1
Get to know the company before your interview! Research their values, culture, and recent news. This will help you tailor your answers and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. Focus on how your skills and experiences align with the Stores Operative role, especially your customer service and technical knowledge.
✨Tip Number 3
Dress the part! First impressions matter, so make sure you look professional and appropriate for the role. A smart appearance shows that you take the opportunity seriously and are ready to represent the company well.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way in showing your enthusiasm for the position. It’s also a great chance to reiterate why you’d be a fantastic fit for the Stores team.
We think you need these skills to ace Stores Operative JBLE1_NI in Dungannon
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights your experience in customer service and any relevant warehouse or stores roles. We want to see how your skills match what we're looking for, so don’t be shy about showcasing your strengths!
Craft a Catchy Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for the Stores Operative role. Mention your technical knowledge of vehicles and how you can contribute to our team’s success.
Show Off Your Communication Skills:Since this role involves a lot of interaction with customers and the Workshop team, make sure to demonstrate your excellent communication skills in your application. We love candidates who can convey their thoughts clearly and effectively!
Apply Through Our Website:Don’t forget to apply through our careers page! It’s the best way for us to receive your application and ensures you’re considered for the role. We can’t wait to hear from you!
How to prepare for a job interview at Donnelly Group
✨Know Your Vehicle Parts
Brush up on your knowledge of vehicle parts and their functions. Being able to confidently discuss the correct parts for different vehicles will show that you’re proactive and technically savvy, which is exactly what they’re looking for.
✨Practice Customer Interactions
Since this role involves a lot of customer interaction, practice how you would handle enquiries over the phone, via email, and in person. Think about how to communicate clearly and effectively, especially when discussing quotes and availability.
✨Showcase Your Organisational Skills
Be prepared to talk about how you manage tasks and keep things organised. They value attention to detail, so think of examples from your past experience where you successfully managed stock levels or processed returns efficiently.
✨Demonstrate Team Spirit
This role requires working closely with the Workshop team, so be ready to share examples of how you’ve collaborated with others in previous jobs. Highlight your ability to work as part of a team and your customer-first approach.
