At a Glance
- Tasks: Assist customers with vehicle parts enquiries and manage sales transactions.
- Company: Join a supportive team at Donnelly Group, a leader in the automotive industry.
- Benefits: On-the-job training, career development, and a collaborative work environment.
- Other info: Full training provided; perfect for those eager to grow in the automotive field.
- Why this job: Be part of a dynamic team and make a real impact in customer service.
- Qualifications: Strong communication skills and a passion for vehicles; experience is a plus but not required.
The predicted salary is between 24960 - 26400 £ per year.
We're looking for a proactive and customer-focused Parts Advisor to join our busy team on a fixed-term contract to cover maternity leave. This varied and rewarding role involves working closely with both customers and our internal Workshop team. You'll be advising on the correct vehicle parts, managing sales transactions from enquiry through to payment and ensuring a smooth and efficient process from start to finish. We would love to hear from you if you have experience in a warehouse, stores or customer facing environment.
What You'll Be Doing:
- Assisting customers via phone, email and in person with parts enquiries and orders.
- Advising customers on the correct parts for their vehicle based on technical knowledge.
- Providing quotes and discussing availability, pricing and delivery timelines.
- Processing payments and updating customers throughout the order journey.
- Managing stock levels, processing returns and keeping the stock system up to date.
- Working closely with the Workshop to ensure accurate and timely parts supply for scheduled service work.
What We're Looking For:
- Excellent communication and interpersonal skills.
- Strong organisation and attention to detail.
- Confident IT user with the ability to learn new systems.
- A good technical understanding of vehicles and vehicle parts.
- A team player with a strong work ethic and a customer-first approach.
- Previous experience in a similar role is beneficial, but full training will be provided.
Why Join Us?
- Supportive team environment.
- On-the-job training and development.
- Be part of a company that values knowledge, teamwork, and great customer service.
If you're enthusiastic, driven and ready to grow in the automotive industry, we'd love to hear from you! Apply today and become an essential member of our Parts team.
This is not an exhaustive list of duties and the post holder will be required to undertake any other reasonable duties discussed and directed by the line manager. The company reserves the right to expand the short listing criteria to facilitate the short listing process. Donnelly Group is an equal opportunities employer.
To be considered for this role you will be redirected to and must complete the application process on our careers page. To start the process click the Apply button below to Login/Register.
Stores Operative (Fixed Term) TLNT1_NI in Dungannon employer: Donnelly Group
Donnelly Group is an excellent employer that fosters a supportive team environment, offering on-the-job training and development opportunities for its employees. With a strong emphasis on knowledge, teamwork, and exceptional customer service, this role as a Stores Operative allows you to grow within the automotive industry while being part of a dynamic and customer-focused team. Join us to make a meaningful impact and advance your career in a company that truly values its people.
StudySmarter Expert Advice🤫
We think this is how you could land Stores Operative (Fixed Term) TLNT1_NI in Dungannon
✨Get Out There and Meet People
In the warehouse and logistics game, personal connections can land you the best temporary gigs. Join local job fairs or community events related to logistics, check out warehouses in your area, and even chat with staff about any openings. You never know when a quick chat might lead you to a golden opportunity!
✨Watch for Seasonal Hiring
Temporary roles in logistics often ramp up during peak seasons, like the holidays. Keep an eye on local inventory and warehouse operations during these times—many companies prefer to hire from a pool of candidates who have shown interest beforehand. Make sure you’re on their radar just as peak season approaches!
✨Get Your Hands Dirty with Local Agencies
Temp agencies focusing on warehouse and logistics can be a great way to land short-term gigs. Sign up with local agencies that specialise in this field; they often have exclusive contracts with companies needing temporary workers. You'll be on their books and ready to go when the right job pops up!
✨Check Out Donnelly Group Directly
Don’t just rely on job boards; apply directly through Donnelly Group's website. They might have temp positions listed there before they hit the broader job market. Show them you’re proactive and keen—get your application in and remind them you’re the right fit for their warehouse needs!
We think you need these skills to ace Stores Operative (Fixed Term) TLNT1_NI in Dungannon
Some tips for your application 🫡
Highlight Relevant Experience:When applying for a temporary role in warehouse inventory logistics, emphasise any past experiences you’ve had in similar environments. We want to see specific examples of your skills in inventory management, stock control, or logistics operations. Think about any relevant roles, even if they were short-term or part-time!
Get Specific with Certifications:If you’ve completed any courses or certifications related to logistics or warehouse operations, make sure they’re front and centre on your CV. Certifications such as Forklift Operator or First Aid can give you an edge, so include them in your application to show you’re ready to jump in straight away!
Be Prepared for Flexibility:Since this is a temporary position, employers may look for candidates who can adapt quickly to changing schedules or tasks. In your cover letter, mention your willingness to be flexible with hours and tasks—this is a huge plus in the logistics field!
Apply Through Our Website:We often find that candidates who apply through our website have a smoother application process. So, take a few extra minutes to submit your application on our platform. It not only makes it easier for us to review, but it also shows your genuine interest in joining Donnelly Group. Plus, you might just stand out from the crowd!
How to prepare for a job interview at Donnelly Group
✨Get Your Details Straight
For roles in warehouse and logistics, be prepared to discuss your familiarity with inventory management software and tools like SAP or WMS. Make sure you can talk about your previous experience handling inventory, as they might quiz you on how to manage stock levels or track shipments.
✨Show Off Your Flexibility
As this is a temporary role, employers at Donnelly Group will be looking for someone who can adapt quickly. Be ready to explain how you've dealt with sudden changes in work plans or taken on various responsibilities in past jobs. Flexibility can really set you apart!
✨Safety First, Always
You’ll likely encounter questions about health and safety regulations in a warehouse environment. Brush up on key safety protocols, like proper lifting techniques and equipment usage. Showing a commitment to safety will signal to Donnelly Group that you understand the importance of a secure work environment.
✨Talk Numbers and Performance
Prepare to discuss metrics that demonstrate your efficiency, such as order-picking rates or inventory accuracy. Since logistics roles are performance-driven, presenting a clear understanding of these metrics gives you an advantage and shows that you care about contributing to the team at Donnelly Group.
