At a Glance
- Tasks: Assist customers with parts enquiries and manage sales transactions efficiently.
- Company: Join Donnelly Group, a company that values knowledge and teamwork in the automotive industry.
- Benefits: Enjoy on-the-job training and a supportive team environment.
- Other info: This is a fixed-term contract to cover maternity leave.
- Why this job: Be part of a dynamic team while growing your career in the automotive sector.
- Qualifications: Experience in a warehouse or customer-facing role is beneficial; full training provided.
The predicted salary is between 24000 - 30000 £ per year.
We're looking for a proactive and customer-focused Parts Advisor to join our busy team on a fixed-term contract to cover maternity leave. This varied and rewarding role involves working closely with both customers and our internal Workshop team. You'll be advising on the correct vehicle parts, managing sales transactions from enquiry through to payment and ensuring a smooth and efficient process from start to finish.
What You'll Be Doing:
- Assisting customers via phone, email and in person with parts enquiries and orders.
- Advising customers on the correct parts for their vehicle based on technical knowledge.
- Providing quotes and discussing availability, pricing and delivery timelines.
- Processing payments and updating customers throughout the order journey.
- Managing stock levels, processing returns and keeping the stock system up to date.
- Working closely with the Workshop to ensure accurate and timely parts supply for scheduled service work.
What We're Looking For:
- Excellent communication and interpersonal skills.
- Strong organisation and attention to detail.
- Confident IT user with the ability to learn new systems.
- A good technical understanding of vehicles and vehicle parts.
- A team player with a strong work ethic and a customer-first approach.
- Previous experience in a similar role is beneficial, but full training will be provided.
Why Join Us?
- Supportive team environment.
- On-the-job training and development.
- Be part of a company that values knowledge, teamwork, and great customer service.
If you're enthusiastic, driven and ready to grow in the automotive industry, we'd love to hear from you! Apply today and become an essential member of our Parts team.
Stores Operative (Fixed Term) in Dungannon employer: Donnelly Group
Donnelly Group offers a supportive team environment and values great customer service. Located in Northern Ireland, they provide on-the-job training to help you grow in the automotive industry. Join a team that prioritises knowledge and teamwork.
