At a Glance
- Tasks: Support our sales team by processing vehicle orders and ensuring customer satisfaction.
- Company: Join the Donnelly Group, a growing team with exciting plans for the future.
- Benefits: Enjoy 30 days annual leave, health plans, and a contributory pension.
- Other info: Dynamic work environment with opportunities for personal and professional growth.
- Why this job: Be the vital link between customers and sales, making a real difference every day.
- Qualifications: Strong organisational skills, attention to detail, and experience in sales administration.
The predicted salary is between 25000 - 30000 £ per year.
As part of our exciting growth plans for 2026 and beyond, we are seeking a Sales Administrator to join our team. You will be an essential link between our customers and our sales team, ensuring a seamless and outstanding experience.
The Role:
- To provide comprehensive administrative support to the Sales Department by ensuring accurate processing of vehicle orders, registrations, and associated documentation.
- Complete new vehicle registrations using the online system.
- Maintain accurate records for used car taxation programmes in line with company and legal requirements.
- Ensure all DVLA documentation is accurately completed and submitted on time.
- Process paperwork for cherished plate transfers, ensuring precision and compliance with regulations.
- Ensure deal file documentation complies with internal policies and audit standards.
- Accurately input vehicle orders onto the Manufacturer's system, based on signed customer agreements.
- Monitor and track vehicle movements within the managed supply system.
- Promptly notify the Sales Office of all vehicles sold and registered.
- Manage delivery documentation for incoming vehicles.
- Support the ordering and sourcing of new vehicles as required.
- Deliver high-quality administrative support to the Sales Team.
- Respond to customer queries and requests efficiently, maintaining high levels of customer satisfaction.
- Collaborate with internal departments to ensure seamless handover and delivery processes.
You will need:
- Eligibility to work in the UK.
- Strong organisational skills and attention to detail.
- Excellent communication and interpersonal skills.
- Ability to work to strict deadlines and maintain compliance with DVLA and internal guidelines.
- Proficiency in Microsoft Office.
- 5 GCSE's at Grade C or above to include Maths and English (or predicted Grades).
- A minimum of 1 - 2 years experience in a similar role.
Desirable:
- Previous experience in sales administration in an automotive environment.
Benefits:
- Contributory Pension.
- Life assurance scheme.
- Cycle to work scheme.
- Access to discounted Medical Plan with AXA.
- Access to a subsidised Healthshield plan.
- Company Health & Well being package which includes membership of Kingsbridge Hospital Diamond Club.
- 30 days annual leave.
This is not an exhaustive list of duties, and the post holder will be required to undertake any other reasonable duties discussed and directed by the line manager.
Sales Order Administrator in Dungannon employer: Donnelly Group
At Donnelly Group, we pride ourselves on fostering a supportive and dynamic work environment in Dungannon, where our Sales Order Administrators play a crucial role in delivering exceptional customer experiences. With a strong focus on employee growth, we offer comprehensive benefits including a contributory pension, life assurance, and access to health plans, alongside 30 days of annual leave to ensure a healthy work-life balance. Join us and be part of a team that values collaboration, attention to detail, and a proactive approach to achieving excellence.
StudySmarter Expert Advice🤫
We think this is how you could land Sales Order Administrator in Dungannon
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend local events, and connect with potential colleagues on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and its culture. Understand their products and services, especially in the automotive sector. This will help you tailor your responses and show that you're genuinely interested in being part of the team.
✨Tip Number 3
Practice makes perfect! Conduct mock interviews with friends or family to get comfortable with common questions. Focus on showcasing your organisational skills and attention to detail, as these are key for a Sales Order Administrator role.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're keen on joining our team at Donnelly Group and ready to contribute to our exciting growth plans.
We think you need these skills to ace Sales Order Administrator in Dungannon
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Sales Administrator role. Highlight your organisational skills and attention to detail, as these are key for the position. We want to see how your experience aligns with what we're looking for!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for our team. Mention your previous experience in sales administration and how you can contribute to our growth plans.
Show Off Your Communication Skills:Since you'll be the link between customers and our sales team, it's important to showcase your communication skills. Use clear and concise language in your application to demonstrate your ability to convey information effectively.
Apply Through Our Website:We encourage you to apply through our website for a smoother process. It helps us keep track of applications and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at Donnelly Group
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the Sales Administrator role. Familiarise yourself with the key responsibilities like processing vehicle orders and managing documentation. This will help you demonstrate your knowledge and show that you're genuinely interested in the position.
✨Show Off Your Organisational Skills
Since this role requires strong organisational skills, be ready to share examples from your past experience where you've successfully managed multiple tasks or projects. Think of specific situations where your attention to detail made a difference, especially in administrative tasks.
✨Brush Up on Compliance Knowledge
Given the importance of compliance with DVLA and internal guidelines, it’s a good idea to review relevant regulations before your interview. Being able to discuss how you ensure compliance in your work will impress the interviewers and show that you take these responsibilities seriously.
✨Prepare for Customer Interaction Scenarios
As a Sales Administrator, you'll be the link between customers and the sales team. Prepare for questions about how you would handle customer queries or complaints. Think of examples where you've provided excellent customer service and how you maintained high satisfaction levels.
