At a Glance
- Tasks: Guide customers through their vehicle purchase journey and deliver exceptional service.
- Company: Join the innovative Donnelly Group in Dungannon during an exciting growth phase.
- Benefits: Enjoy competitive pay, a contributory pension, and a health & wellbeing package.
- Other info: Great career development opportunities with manufacturer training and a supportive team environment.
- Why this job: Make a real impact by helping customers find their perfect vehicle and finance options.
- Qualifications: Previous automotive experience and a full valid driving licence are essential.
The predicted salary is between 30000 - 40000 £ per year.
Location: Dungannon
Job Type: Full-Time
Department: Sales
Reporting to: Sales Manager
With the development of our state-of-the-art facilities in Dungannon and the arrival of BYD, there has never been a more exciting time to join Donnelly Group. We offer excellent career development opportunities, industry-leading pay, and manufacturer-approved training.
As a Sales Executive, you'll be responsible for guiding customers through the vehicle purchase journey - from initial enquiry to final handover. You'll build rapport with new and existing customers, identify their needs and present suitable vehicle and finance options. Just as importantly, you'll deliver an exceptional customer experience at every stage of the process, ensuring every customer receives the highest standard of service. You will be responsible for achieving company targets, securing repeat customer business and building strong relationships.
Some responsibilities will be, but are not limited to:
- Achieving personal and team KPIs
- Delivering a high level of customer satisfaction to every customer
- Providing expert and prompt advice to new and existing customers regarding finance and insurance products available
- Listening to customer requirements and providing solutions to their needs
Skills and Competencies Required:
- Previous automotive experience.
- A full valid driving licence is an essential requirement for this role.
- A high level of IT literacy, including knowledge of MS Office
- Strong planning and organisational skills
- Excellent communication and presentation skills
- Ability to work under pressure
- Be able to work independently and also as part of a team
- Positive, confident, determined approach
- Driven to meet targets
- Time management skills
- Experience of Kerridge or another CRM system would be advantageous but not essential
An industry leading remuneration package includes:
- Competitive Pay and Benefits Package
- Contributory Pension
- Life assurance scheme
- Manufacturer training available to ensure continued career progression
- Company Health & Wellbeing package which includes membership of Kingsbridge Hospital Diamond Club
- 30 days annual leave
- Cycle to work scheme
This is not an exhaustive list of duties, and the post holder will be required to undertake any other reasonable duties discussed and directed by the line manager. The company reserves the right to expand the short-listing criteria to facilitate the short-listing process. Donnelly Group is an equal opportunities employer.
To be considered for this role you will be redirected to and must complete the application process on our careers page. To start the process click the Apply button below to Login/Register.
Sales Executive - BYD JBLE1_NI in Dungannon employer: Donnelly Group
Donnelly Group is an exceptional employer located in Dungannon, offering a dynamic work environment with state-of-the-art facilities and the exciting opportunity to be part of the BYD brand. Employees benefit from competitive pay, comprehensive training, and a strong focus on career development, alongside a supportive health and wellbeing package. With a commitment to delivering outstanding customer experiences, the company fosters a culture of teamwork and personal growth, making it an ideal place for motivated individuals seeking a rewarding career in sales.
StudySmarter Expert Advice🤫
We think this is how you could land Sales Executive - BYD JBLE1_NI in Dungannon
✨Tip Number 1
Get to know the company inside out! Research Donnelly Group, their values, and what makes them tick. This way, when you chat with them, you can show off your knowledge and enthusiasm for the role.
✨Tip Number 2
Practice your pitch! You’ll need to sell yourself just like you’d sell a car. Prepare a quick summary of your experience and how it aligns with the Sales Executive role, focusing on your customer service skills and ability to meet targets.
✨Tip Number 3
Network like a pro! Reach out to current or former employees on LinkedIn. They can give you insider tips on the interview process and what the team is really looking for in a candidate.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re serious about joining the Donnelly Group family.
We think you need these skills to ace Sales Executive - BYD JBLE1_NI in Dungannon
Some tips for your application 🫡
Tailor Your CV:Make sure your CV reflects the skills and experience mentioned in the job description. Highlight your previous automotive experience and any relevant achievements that show you can meet those KPIs we’re looking for.
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to tell us why you’re passionate about sales and how you can deliver an exceptional customer experience. Don’t forget to mention your communication skills and ability to work under pressure!
Showcase Your IT Skills:Since a high level of IT literacy is essential, make sure to mention your proficiency with MS Office and any CRM systems you’ve used. If you have experience with Kerridge, definitely highlight that!
Apply Through Our Website:We encourage you to apply through our careers page. It’s the best way to ensure your application gets to us directly. Just click the Apply button and follow the steps – we can’t wait to see what you bring to the table!
How to prepare for a job interview at Donnelly Group
✨Know Your Product
Before the interview, make sure you have a solid understanding of the vehicles and services offered by the company. Familiarise yourself with BYD's offerings and any unique selling points. This will help you answer questions confidently and show your genuine interest in the role.
✨Showcase Your Customer Service Skills
As a Sales Executive, delivering exceptional customer service is key. Prepare examples from your past experiences where you've successfully built rapport with customers or resolved issues. This will demonstrate your ability to meet customer needs and enhance their buying experience.
✨Prepare for Role-Play Scenarios
Expect to engage in role-play during the interview, simulating customer interactions. Practice how you would guide a customer through the vehicle purchase journey, addressing their concerns and presenting suitable options. This will showcase your communication skills and ability to think on your feet.
✨Highlight Your Team Spirit
While individual performance is important, being a team player is equally vital. Share instances where you've collaborated with colleagues to achieve targets or improve processes. This will reflect your ability to work well within a team and contribute to the overall success of the sales department.
