At a Glance
- Tasks: Support our sales team by processing vehicle orders and ensuring customer satisfaction.
- Company: Join the Donnelly Group, a growing automotive company with a vibrant team culture.
- Benefits: Enjoy 30 days annual leave, health plans, and a contributory pension scheme.
- Other info: Opportunity for career growth and hands-on involvement in a supportive team.
- Why this job: Be a vital link between customers and sales, making a real impact in a dynamic environment.
- Qualifications: Strong organisational skills, communication abilities, and 1-2 years of relevant experience.
The predicted salary is between 25000 - 30000 £ per year.
As part of our exciting growth plans for 2026 and beyond, we are seeking a Sales Administrator to join our team. You will be an essential link between our customers and our sales team, ensuring a seamless and outstanding experience.
The Role:
- To provide comprehensive administrative support to the Sales Department by ensuring accurate processing of vehicle orders, registrations, and associated documentation.
- Complete new vehicle registrations using the online system.
- Maintain accurate records for used car taxation programmes in line with company and legal requirements.
- Ensure all DVLA documentation is accurately completed and submitted on time.
- Process paperwork for cherished plate transfers, ensuring precision and compliance with regulations.
- Ensure deal file documentation complies with internal policies and audit standards.
- Accurately input vehicle orders onto the Manufacturer's system, based on signed customer agreements.
- Monitor and track vehicle movements within the managed supply system.
- Promptly notify the Sales Office of all vehicles sold and registered.
- Manage delivery documentation for incoming vehicles.
- Support the ordering and sourcing of new vehicles as required.
- Deliver high-quality administrative support to the Sales Team.
- Respond to customer queries and requests efficiently, maintaining high levels of customer satisfaction.
- Collaborate with internal departments to ensure seamless handover and delivery processes.
You will need:
- Eligibility to work in the UK.
- Strong organisational skills and attention to detail.
- Excellent communication and interpersonal skills.
- Ability to work to strict deadlines and maintain compliance with DVLA and internal guidelines.
- Proficiency in Microsoft Office.
- 5 GCSE's at Grade C or above to include Maths and English (or predicted Grades).
- A minimum of 1 - 2 years experience in a similar role.
Desirable:
- Previous experience in sales administration in an automotive environment.
Benefits:
- Contributory Pension.
- Life assurance scheme.
- Cycle to work scheme.
- Access to discounted Medical Plan with AXA.
- Access to a subsidised Healthshield plan.
- Company Health & Well being package which includes membership of Kingsbridge Hospital Diamond Club.
- 30 days annual leave.
This is not an exhaustive list of duties, and the post holder will be required to undertake any other reasonable duties discussed and directed by the line manager.
Order Processing Administrator / Sales in Dungannon employer: Donnelly Group
At Donnelly Group, we pride ourselves on fostering a supportive and dynamic work environment in Dungannon, where our Sales Administrators play a crucial role in delivering exceptional customer experiences. With a strong focus on employee growth, we offer comprehensive benefits including a contributory pension, life assurance, and access to health plans, alongside 30 days of annual leave to ensure a healthy work-life balance. Join us and be part of a team that values collaboration, attention to detail, and a proactive approach to achieving success together.
StudySmarter Expert Advice🤫
We think this is how you could land Order Processing Administrator / Sales in Dungannon
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend local events, and connect with potential colleagues on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and its culture. Understand their values and how they align with yours. This will help you tailor your responses and show that you're genuinely interested in being part of the team.
✨Tip Number 3
Practice makes perfect! Conduct mock interviews with friends or family to build your confidence. Focus on common questions related to sales administration and think about how your skills can benefit the team at Donnelly Group.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're keen on joining us and ready to be part of our exciting growth plans!
We think you need these skills to ace Order Processing Administrator / Sales in Dungannon
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Sales Administrator role. Highlight your organisational skills and attention to detail, as these are key for processing vehicle orders and maintaining records.
Showcase Relevant Experience:If you've got experience in sales administration or the automotive industry, flaunt it! We want to see how your background aligns with our needs, especially in handling DVLA documentation and customer queries.
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to express your enthusiasm for the role and the company. Let us know why you’re the perfect fit for our team and how you can contribute to our growth plans.
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining the Donnelly Group team!
How to prepare for a job interview at Donnelly Group
✨Know the Role Inside Out
Make sure you thoroughly understand the responsibilities of a Sales Administrator. Familiarise yourself with vehicle order processing, DVLA documentation, and customer service expectations. This will help you answer questions confidently and show that you're genuinely interested in the role.
✨Show Off Your Organisational Skills
Since this role requires strong organisational skills, prepare examples from your past experience where you've successfully managed multiple tasks or projects. Be ready to discuss how you keep track of details and ensure compliance with guidelines, as this will demonstrate your suitability for the position.
✨Brush Up on Your Communication Skills
As a Sales Administrator, you'll be the link between customers and the sales team. Practice articulating your thoughts clearly and concisely. Think about how you would handle customer queries and maintain high levels of satisfaction, as this will likely come up during the interview.
✨Prepare Questions to Ask
Interviews are a two-way street! Prepare thoughtful questions about the company culture, team dynamics, and growth plans. This shows that you're not only interested in the job but also in how you can contribute to the company's success in the long run.
