Luxury Auto Service Advisor - Customer Experience Lead in Dungannon
Luxury Auto Service Advisor - Customer Experience Lead

Luxury Auto Service Advisor - Customer Experience Lead in Dungannon

Dungannon Full-Time 36000 - 60000 Β£ / year (est.) No home office possible
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At a Glance

  • Tasks: Be the go-to person for customers, ensuring top-notch service and satisfaction.
  • Company: Join the award-winning Donnelly Group, a leader in luxury auto service.
  • Benefits: Enjoy competitive pay, great perks, and a supportive team environment.
  • Why this job: Make a difference in customer experiences with luxury brands like Jaguar Land Rover.
  • Qualifications: Strong communication skills and a passion for customer service.
  • Other info: Exciting career growth opportunities in a dynamic automotive industry.

The predicted salary is between 36000 - 60000 Β£ per year.

Here at Donnelly Group we are recruiting for a motivated Jaguar Land Rover Service Advisor to join our award winning retailer of the year team, at our Dungannon showroom. You will act as a reliable and efficient point of contact for customers ensuring excellent customer service through communication and customer satisfaction.

Luxury Auto Service Advisor - Customer Experience Lead in Dungannon employer: Donnelly Group

At Donnelly Group, we pride ourselves on being an award-winning employer that values our employees' growth and well-being. Located in the vibrant town of Dungannon, we offer a supportive work culture that fosters teamwork and innovation, alongside competitive benefits and opportunities for professional development within the luxury automotive sector. Join us to be part of a dynamic team where your contributions are recognised and rewarded, making a meaningful impact on customer experiences.
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Contact Detail:

Donnelly Group Recruiting Team

StudySmarter Expert Advice 🀫

We think this is how you could land Luxury Auto Service Advisor - Customer Experience Lead in Dungannon

✨Tip Number 1

Network like a pro! Reach out to folks in the automotive industry, especially those connected to Jaguar Land Rover. A friendly chat can open doors and give you insider info on job opportunities.

✨Tip Number 2

Prepare for the interview by researching the company culture at Donnelly Group. Knowing their values and what makes them tick will help you stand out as a candidate who truly fits in.

✨Tip Number 3

Showcase your customer service skills during the interview. Share specific examples of how you've gone above and beyond for customers in the past – it’s all about that luxury experience!

✨Tip Number 4

Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take that extra step to connect with us directly.

We think you need these skills to ace Luxury Auto Service Advisor - Customer Experience Lead in Dungannon

Customer Service
Communication Skills
Problem-Solving Skills
Reliability
Efficiency
Motivation
Customer Satisfaction
Teamwork

Some tips for your application 🫑

Tailor Your CV: Make sure your CV reflects the skills and experience that align with the Luxury Auto Service Advisor role. Highlight any customer service experience and relevant automotive knowledge to catch our eye!

Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you’re passionate about customer service and how you can contribute to our award-winning team at Donnelly Group.

Showcase Your Communication Skills: As a Service Advisor, communication is key. In your application, demonstrate your ability to communicate effectively and build relationships with customers. We want to see how you can ensure excellent customer satisfaction!

Apply Through Our Website: We encourage you to apply directly through our website for a smoother process. It’s the best way for us to receive your application and get you one step closer to joining our fantastic team!

How to prepare for a job interview at Donnelly Group

✨Know Your Luxury Brands

Familiarise yourself with Jaguar Land Rover's latest models and features. Being able to discuss specific vehicles and their unique selling points will show your passion for the brand and impress the interviewers.

✨Customer Service is Key

Prepare examples of how you've provided excellent customer service in the past. Think about situations where you went above and beyond to ensure customer satisfaction, as this role heavily relies on creating a positive experience for clients.

✨Practice Active Listening

During the interview, demonstrate your active listening skills. This means not just hearing but understanding what the interviewer is saying. Respond thoughtfully to their questions, showing that you value their input and are engaged in the conversation.

✨Dress to Impress

Since you're applying for a luxury brand, make sure to dress smartly for the interview. A polished appearance reflects your understanding of the brand's image and shows that you take the opportunity seriously.

Luxury Auto Service Advisor - Customer Experience Lead in Dungannon
Donnelly Group
Location: Dungannon
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  • Luxury Auto Service Advisor - Customer Experience Lead in Dungannon

    Dungannon
    Full-Time
    36000 - 60000 Β£ / year (est.)
  • D

    Donnelly Group

    50-100
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