Workshop Controller Do you have experience managing a busy workshop and motivating a team to deliver their best? Role Overview As Workshop Controller you will coordinate and support a team of Technicians, ensuring work is allocated effectively and completed to a high standard within agreed timescales. You will play a key role in maximising workshop productivity and efficiency while maintaining excellent standards of quality and customer satisfaction. You will also continually review workshop processes, identify opportunities for improvement and help ensure the smooth day-to-day running of the department. About This Role Manage workshop workload and allocate jobs to Technicians to maximise productivity and customer satisfaction. Ensure vehicles complete the eVHC process and support Service Advisors with additional work requirements, costs and timings. Keep Service Advisors updated on repair progress and additional work. Ensure Repair Orders/Job Cards are accurate, complete and suitable for customer explanations and warranty claims. Carry out quality control, including road tests where required. Ensure completed vehicles are prepared and ready for customer collection. The Person: Ideally fully qualified to Master Technician level and have experience in a supervisory/managerial role Must have at least 3 - 4 years experience, ideally within a franchised workshop Must possess experience in electrical repairs and the use of diagnostic equipment A full driving licence is essential Employee Benefits Supporting our people at work and beyond. 30 Days' Holiday - increasing with long service Health Cash Back Scheme Employee Assistance Programme - including GP Anytime Enhanced Maternity & Paternity Pay Pension Provision & Life Assurance Access to Discounted Private Medical Cover Retail Discounts through BenefitHub Cycle to Work Scheme Kingsbridge Diamond Membership Club Continuous Development & Learning This is not an exhaustive list of duties, and the post holder may be required to undertake other reasonable duties as discussed and directed by their line manager.
Bodyshop Workshop Controller in Dungannon employer: Donnelly Group
Donnelly Group is an exceptional employer, offering a dynamic work environment at our Dungannon M1 location where you can advance your career as a Service Technician. With industry-leading pay, comprehensive manufacturer training, and a strong focus on employee development, we ensure that our team members not only excel in their roles but also enjoy a fulfilling work-life balance with generous benefits like 30 days' holiday and health cash back schemes.
