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- Tasks: Diagnose, repair, and service Volkswagen vehicles while ensuring top-notch customer service.
- Company: Join the largest family-owned automotive company in Northern Ireland.
- Benefits: Enjoy competitive salary, generous holiday allowance, and continuous training opportunities.
- Why this job: Be part of an iconic brand and develop your skills with cutting-edge vehicle technologies.
- Qualifications: Completion of Light Vehicle Repair apprenticeship and a full UK driving licence required.
- Other info: Engage in community projects and enjoy a fun, supportive work culture.
The predicted salary is between 25000 - 35000 £ per year.
At Donnelly Group, we look for great people who share our passion for our Volkswagen brand. Everyone in our business plays their part in putting the customer first and bringing great customer experience to life, so this is a fantastic place to get your career in motion. You will be part of an iconic world-leading brand portfolio which opens up access to some of the world's most famous vehicles, enabling you to continually develop your skills to achieve a full understanding of the latest vehicles and technologies.
As a Volkswagen Technician, you will be responsible for the diagnosis, repair and service of the full range of brand products. You will also undertake vehicle road testing and will be responsible for ensuring vehicle parts are handled and stored appropriately. You must hold a full valid driver's licence and have completed L3 Light Vehicle Studies. This is not an exhaustive list of duties and the post holder will be required to undertake any other reasonable duties discussed and directed by the line manager.
Required Criteria
- Completion of Apprenticeship in Light Vehicle Repair or equivalent BTEC or City Guilds qualifications and/or equivalent time served experience
- Your commitment to achieve a manufacturer's recognised qualification within an agreed timeframe
- A full UK Driving Licence
- Great communication skills with the ability to liaise with colleagues
- A high focus on continued development by adapting and learning new tools/techniques as needed, with a willingness to embrace change
- A mindset that prioritises health and safety matters
Skills Needed
- Customer Service
- Effective Listening
- Technical Skills
- Exceeding Customer Expectations
- Mechanical Vehicular Repairs
Company Benefits
- Vacation
- Paid time off
- Performance bonuses
- Paid sick days
- Retirement plan and/or pension
- Office perks
- Employee development programs
Service Technician - Volkswagen in Derry employer: Donnelly Group
Contact Detail:
Donnelly Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Service Technician - Volkswagen in Derry
✨Tip Number 1
Get to know the company culture! Before your interview, check out Donnelly Group's social media and website. Understanding their values and community involvement can help you connect with the interviewers and show that you're genuinely interested.
✨Tip Number 2
Practice makes perfect! Brush up on your technical skills and be ready to discuss your experience with vehicle repairs. You might even want to prepare for some hands-on assessments during the interview process.
✨Tip Number 3
Show off your customer service skills! Think of examples where you've gone above and beyond for a customer. This role is all about providing great service, so demonstrating your commitment to customer satisfaction will set you apart.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows that you’re proactive and serious about joining the Donnelly Group team.
We think you need these skills to ace Service Technician - Volkswagen in Derry
Some tips for your application 🫡
Show Your Passion for Volkswagen: When you're writing your application, let your love for the Volkswagen brand shine through! We want to see that you share our enthusiasm for delivering top-notch customer experiences and are excited about working with iconic vehicles.
Highlight Relevant Qualifications: Make sure to clearly outline your qualifications, especially your completion of an Apprenticeship in Light Vehicle Repair or any equivalent certifications. This is key for us to see that you have the technical skills needed for the role.
Emphasise Customer Service Skills: Since great customer service is at the heart of what we do, don’t forget to mention your experience in this area. Share examples of how you've exceeded customer expectations in the past – it’ll make your application stand out!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re serious about joining our team!
How to prepare for a job interview at Donnelly Group
✨Know Your Volkswagen Inside Out
Before the interview, brush up on your knowledge of Volkswagen vehicles and their latest technologies. Familiarise yourself with common issues and repairs associated with the brand. This will not only show your passion but also demonstrate your technical skills.
✨Showcase Your Customer Service Skills
Since customer experience is key at Donnelly Group, prepare examples of how you've provided excellent service in the past. Think about specific situations where you exceeded customer expectations and how you handled any challenges.
✨Demonstrate Your Commitment to Learning
Donnelly Group values continuous development, so be ready to discuss how you keep your skills sharp. Mention any recent training or certifications you've pursued, and express your eagerness to learn new tools and techniques relevant to the role.
✨Prepare Questions for Them
Interviews are a two-way street! Prepare thoughtful questions about the company culture, team dynamics, and opportunities for growth. This shows you're genuinely interested in the role and helps you assess if it's the right fit for you.
