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- Tasks: Recondition vehicles, service and repair with cutting-edge diagnostic tools.
- Company: Join the Donnelly Group, a leader in customer experience and automotive service.
- Benefits: Competitive salary, bonus scheme, health package, and 30 days annual leave.
- Why this job: Kickstart your career in a dynamic environment with real impact on customer satisfaction.
- Qualifications: NVQ Level 3 or equivalent and 2 years' experience in vehicle servicing.
- Other info: Full training provided and excellent career progression opportunities.
The predicted salary is between 25000 - 42000 £ per year.
At Donnelly Group, we look for great people who share our passion for our brands. Everyone in our business plays their part in putting the customer first and bringing great customer experience to life, so this is a fantastic place to get your career in motion.
The role of a Service Technician includes understanding vehicles re-conditioning, preparing to the highest mechanical standard, servicing, replacing brakes, timing belts etc and accurately completing service records. You will also be involved in all aspects of maintaining and repairing the vehicles during the warranty period which will include fault finding using the very latest diagnostic equipment. You will ensure the effective use of your technical knowledge and skills enabling efficient, economic and safe servicing and repair of customer vehicles with a 'right first time' approach.
About the role
- Fully qualified - NVQ Level 3 in relevant course or equivalent (e.g. City and Guilds, BTEC);
- It is essential that the person has at least 2 years' experience working within a multi-brand or non-franchise environment either as an apprentice or time served technician;
- Prior use of diagnostic equipment such as snap on or launch however full training will be provided;
- A full driving licence is essential.
An industry leading remuneration package includes:
- Industry leading salary and bonus scheme;
- Contributory Pension/Life Assurance Scheme;
- Training available to ensure continued career progression;
- Performance related bonus;
- Company Health & Well being package which includes membership of Kingsbridge Hospital Diamond Club;
- 30 days annual leave;
- Cycle to work scheme.
This is not an exhaustive list of duties and the post holder will be required to undertake any other reasonable duties discussed and directed by the line manager. The company reserves the right to expand the short listing criteria to facilitate the short listing process. Donnelly Group is an equal opportunities employer.
To be considered for this role you will be redirected to and must complete the application process on our careers page. To start the process click the Apply button below to Login/Register.
Service Technician in Crawley employer: Donnelly Group
Contact Detail:
Donnelly Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Service Technician in Crawley
✨Tip Number 1
Get to know the company! Research Donnelly Group and their values. When you understand what they stand for, you can tailor your approach and show them how you fit right in.
✨Tip Number 2
Network like a pro! Connect with current employees on LinkedIn or attend industry events. A friendly chat can sometimes lead to insider tips or even a referral!
✨Tip Number 3
Prepare for the interview by practising common questions related to service technician roles. Think about your past experiences and how they relate to the job description – this will help you shine!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re serious about joining the team at Donnelly Group.
We think you need these skills to ace Service Technician in Crawley
Some tips for your application 🫡
Show Off Your Skills: Make sure to highlight your qualifications and experience in your application. We want to see how your NVQ Level 3 or equivalent makes you the perfect fit for the Service Technician role!
Be Specific About Your Experience: When detailing your past roles, focus on your hands-on experience with vehicle servicing and repairs. Mention any diagnostic equipment you've used, as this will show us you're ready to hit the ground running.
Tailor Your Application: Don’t just send a generic application! Take a moment to tailor your CV and cover letter to reflect our passion for customer service and the specific requirements of the role. It’ll make a big difference!
Apply Through Our Website: Remember, to be considered for this role, you need to apply through our careers page. Click that Apply button and let’s get your journey started with us at Donnelly Group!
How to prepare for a job interview at Donnelly Group
✨Know Your Stuff
Make sure you brush up on your technical knowledge related to vehicle re-conditioning and servicing. Be ready to discuss your experience with diagnostic equipment and any specific repairs you've handled, like brakes or timing belts.
✨Showcase Your Experience
Highlight your qualifications, especially your NVQ Level 3 or equivalent. Share examples from your past roles that demonstrate your ability to work in a multi-brand environment and how you've tackled challenges in vehicle maintenance.
✨Emphasise Customer Focus
Since the role is all about putting the customer first, be prepared to talk about how you've contributed to great customer experiences in previous jobs. Share stories that illustrate your commitment to quality service and a 'right first time' approach.
✨Ask Smart Questions
Prepare some thoughtful questions about the company culture, training opportunities, and the tools you'll be using. This shows your genuine interest in the role and helps you assess if it's the right fit for you.