At a Glance
- Tasks: Support the sales team with vehicle orders and ensure exceptional customer service.
- Company: Join the Donnelly Group, a customer-first automotive company.
- Benefits: Pension scheme, life assurance, health plans, and cycle to work options.
- Other info: Exciting growth plans for 2026 and beyond with a supportive team culture.
- Why this job: Be a vital link in a growing team and enhance customer experiences.
- Qualifications: Strong organisational skills, communication abilities, and 1-2 years of relevant experience.
The predicted salary is between 25000 - 30000 € per year.
As part of our exciting growth plans for 2026 and beyond, we are seeking a Sales Administrator to join our team. You will be an essential link between our customers and our sales team, ensuring a seamless and outstanding experience.
The Role: To provide comprehensive administrative support to the Sales Department by ensuring accurate processing of vehicle orders, registrations, and associated documentation. This role plays a key part in ensuring the smooth delivery of vehicles and exceptional customer service standards. You will be integral to the effective running of the department and will possess strong problem-solving skills, be organised, can prioritise your workload, and have great attention to detail. You take pride in being part of the Donnelly Group team and are keen to help colleagues with a hands-on proactive approach to getting things done.
Key Responsibilities:
- Complete new vehicle registrations using the online system
- Maintain accurate records for used car taxation programmes in line with company and legal requirements
- Ensure all DVLA documentation is accurately completed and submitted on time
- Process paperwork for cherished plate transfers, ensuring precision and compliance with regulations
- Ensure deal file documentation complies with internal policies and audit standards
- Accurately input vehicle orders onto the Manufacturer's system, based on signed customer agreements
- Monitor and track vehicle movements within the managed supply system
- Promptly notify the Sales Office of all vehicles sold and registered
- Manage delivery documentation for incoming vehicles
- Support the ordering and sourcing of new vehicles as required
- Deliver high-quality administrative support to the Sales Team
- Respond to customer queries and requests efficiently, maintaining high levels of customer satisfaction
- Collaborate with internal departments to ensure seamless handover and delivery processes
You will need:
- Eligibility to work in the UK
- Strong organisational skills and attention to detail
- Excellent communication and interpersonal skills
- Ability to work to strict deadlines and maintain compliance with DVLA and internal guidelines
- Proficiency in Microsoft Office
- 5 GCSE's at Grade C or above to include Maths and English (or predicted Grades)
- A minimum of 1 - 2 years experience in a similar role.
Desirable: Previous experience in sales administration in an automotive environment.
Donnelly Group prides itself on putting customers first and having the best team to support this, so why not join us?
Additional benefits:
- Contributory Pension
- Life assurance scheme
- Cycle to work scheme
- Access to discounted Medical Plan with AXA
- Access to a subsidised Healthshield plan
- Company Health
Sales Administrator TLNT1_NI in Ballymena employer: Donnelly Group
Donnelly Group is an exceptional employer that prioritises employee growth and a supportive work culture in Ballymena. With a strong focus on customer satisfaction, we offer comprehensive benefits including a contributory pension, life assurance, and access to discounted medical plans, ensuring our team members feel valued and secure. Join us to be part of a dynamic team where your contributions are recognised and rewarded, and where you can thrive in a collaborative environment.
StudySmarter Expert Advice🤫
We think this is how you could land Sales Administrator TLNT1_NI in Ballymena
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend local events, and connect with potential colleagues on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and role thoroughly. Understand their values and how you can contribute to their growth plans. This will help you stand out and show that you're genuinely interested in being part of the Donnelly Group team.
✨Tip Number 3
Practice your problem-solving skills! Think of examples from your past experiences where you've tackled challenges effectively. This will come in handy during interviews, especially since the Sales Administrator role requires strong organisational and detail-oriented skills.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're keen on joining us at the Donnelly Group and ready to contribute to our mission of exceptional customer service.
We think you need these skills to ace Sales Administrator TLNT1_NI in Ballymena
Some tips for your application 🫡
Tailor Your CV:Make sure your CV reflects the skills and experience mentioned in the job description. Highlight your organisational skills, attention to detail, and any relevant experience in sales administration. We want to see how you can fit into our team!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're passionate about the role and how your previous experiences make you a great fit for us. Don’t forget to mention your problem-solving skills and proactive approach!
Showcase Your Communication Skills:Since this role involves liaising with customers and internal teams, it's important to demonstrate your communication skills. Use clear and concise language in your application, and maybe even share an example of how you've effectively communicated in past roles.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen to join the Donnelly Group team!
How to prepare for a job interview at Donnelly Group
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the Sales Administrator role. Familiarise yourself with the key responsibilities listed in the job description, such as processing vehicle orders and maintaining accurate records. This will help you demonstrate your knowledge and show that you're genuinely interested in the position.
✨Show Off Your Organisational Skills
Since this role requires strong organisational skills, be prepared to discuss how you've successfully managed your workload in previous positions. Think of specific examples where your attention to detail made a difference, especially in administrative tasks. We love to see candidates who can prioritise effectively!
✨Prepare for Customer Interaction Scenarios
As a Sales Administrator, you'll be the link between customers and the sales team. Prepare for questions about how you would handle customer queries or complaints. Practising responses to common scenarios can help you convey your excellent communication skills and proactive approach to problem-solving.
✨Familiarise Yourself with DVLA Regulations
Understanding DVLA documentation and compliance is crucial for this role. Brush up on the relevant regulations and be ready to discuss how you would ensure accuracy in paperwork. Showing that you’re knowledgeable about these requirements will set you apart from other candidates.
