At a Glance
- Tasks: Support the sales team with vehicle orders and ensure exceptional customer service.
- Company: Join the Donnelly Group, a customer-first automotive company.
- Benefits: Enjoy 30 days annual leave, health plans, and a contributory pension.
- Other info: Dynamic work environment with opportunities for personal and professional growth.
- Why this job: Be a vital link in a growing team and enhance customer experiences.
- Qualifications: Strong organisational skills, attention to detail, and 1-2 years of relevant experience.
The predicted salary is between 25000 - 30000 € per year.
As part of our exciting growth plans for 2026 and beyond, we are seeking a Sales Administrator to join our team. You will be an essential link between our customers and our sales team, ensuring a seamless and outstanding experience.
The Role: To provide comprehensive administrative support to the Sales Department by ensuring accurate processing of vehicle orders, registrations, and associated documentation. This role plays a key part in ensuring the smooth delivery of vehicles and exceptional customer service standards. You will be integral to the effective running of the department and will possess strong problem-solving skills, be organised, can prioritise your workload, and have great attention to detail. You take pride in being part of the Donnelly Group team and are keen to help colleagues with a hands-on proactive approach to getting things done.
Key Responsibilities:
- Complete new vehicle registrations using the online system
- Maintain accurate records for used car taxation programmes in line with company and legal requirements
- Ensure all DVLA documentation is accurately completed and submitted on time
- Process paperwork for cherished plate transfers, ensuring precision and compliance with regulations
- Ensure deal file documentation complies with internal policies and audit standards
- Accurately input vehicle orders onto the Manufacturer's system, based on signed customer agreements
- Monitor and track vehicle movements within the managed supply system
- Promptly notify the Sales Office of all vehicles sold and registered
- Manage delivery documentation for incoming vehicles
- Support the ordering and sourcing of new vehicles as required
- Deliver high-quality administrative support to the Sales Team
- Respond to customer queries and requests efficiently, maintaining high levels of customer satisfaction
- Collaborate with internal departments to ensure seamless handover and delivery processes
You will need:
- Eligibility to work in the UK
- Strong organisational skills and attention to detail
- Excellent communication and interpersonal skills
- Ability to work to strict deadlines and maintain compliance with DVLA and internal guidelines
- Proficiency in Microsoft Office
- 5 GCSE's at Grade C or above to include Maths and English (or predicted Grades)
- A minimum of 1 - 2 years experience in a similar role.
Desirable: Previous experience in sales administration in an automotive environment.
Donnelly Group prides itself on putting customers first and having the best team to support this, so why not join us?
Additional benefits:
- Contributory Pension
- Life assurance scheme
- Cycle to work scheme
- Access to discounted Medical Plan with AXA
- Access to a subsidised Healthshield plan
- Company Health & Well-being package which includes membership of Kingsbridge Hospital Diamond Club
- 30 days annual leave
This is not an exhaustive list of duties, and the post holder will be required to undertake any other reasonable duties discussed and directed by the line manager. Donnelly Group is an equal opportunities employer.
Sales Administrator in Ballymena employer: Donnelly Group
Donnelly Group is an exceptional employer located in Ballymena, offering a vibrant work culture that prioritises customer satisfaction and teamwork. With a strong focus on employee growth, we provide comprehensive benefits including a contributory pension, life assurance, and access to health plans, ensuring our team members feel valued and supported. Join us to be part of a dynamic environment where your contributions directly impact our success and where you can thrive professionally.
StudySmarter Expert Advice🤫
We think this is how you could land Sales Administrator in Ballymena
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend local events, and connect with potential colleagues on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and practising common questions. We recommend having a few examples ready that showcase your organisational skills and attention to detail, as these are key for a Sales Administrator role.
✨Tip Number 3
Follow up after interviews! A quick thank-you email can go a long way in showing your enthusiasm for the role. It’s a great chance to reiterate why you’d be a perfect fit for the team at Donnelly Group.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining the Donnelly Group team.
We think you need these skills to ace Sales Administrator in Ballymena
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Sales Administrator role. Highlight your relevant experience, especially in administrative support and customer service, as these are key for us at Donnelly Group.
Show Off Your Skills:Don’t forget to showcase your organisational skills and attention to detail. We love candidates who can demonstrate how they’ve successfully managed workloads and maintained compliance in previous roles.
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re excited about joining our team and how your background makes you a perfect fit for the Sales Administrator position.
Apply Through Our Website:Remember, to be considered for this role, you need to apply through our careers page. It’s super easy, just click the Apply button and follow the steps. We can’t wait to see your application!
How to prepare for a job interview at Donnelly Group
✨Know Your Stuff
Before the interview, make sure you understand the role of a Sales Administrator inside out. Familiarise yourself with vehicle registration processes, DVLA documentation, and the importance of accurate record-keeping. This will show that you're not just interested in the job, but that you’re ready to hit the ground running.
✨Show Off Your Organisational Skills
During the interview, be prepared to discuss how you manage your workload and prioritise tasks. Use specific examples from your previous experience to illustrate your organisational skills. This is crucial for a role that requires attention to detail and the ability to meet strict deadlines.
✨Communicate Like a Pro
Since this role involves liaising between customers and the sales team, demonstrate your excellent communication skills. Practice answering common interview questions clearly and confidently. You might even want to prepare a few questions to ask them about their customer service approach—this shows you’re engaged and interested.
✨Be a Team Player
Donnelly Group values teamwork, so highlight your collaborative spirit. Share examples of how you've worked effectively with others in past roles, especially in high-pressure situations. This will help them see that you’re not just a lone wolf, but someone who thrives in a team environment.
