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- Tasks: Manage calls, provide clerical support, and assist with housing applications.
- Company: Join a dynamic team focused on improving the housing sector.
- Benefits: Gain valuable experience in a supportive environment with opportunities for growth.
- Why this job: Make a positive impact while developing your skills in a collaborative setting.
- Qualifications: 1 year of clerical experience and 5 GCSEs including English and Maths required.
- Other info: Apply now or call Donna at 02890881100 for more info!
The predicted salary is between 21600 - 36000 £ per year.
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Answering and managing incoming calls from tenants and prospective clients.
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Providing clerical support including data entry, filing, and document management.
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Assisting with the processing of housing applications and inquiries.
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Maintaining accurate records and databases related to tenant information.
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Collaborating with team members to ensure efficient workflow and service delivery.
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At least one year of telephone or clerical experience.
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A minimum of 5 GCSEs at grades A to C, including English and Mathematics.
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Strong organisational skills and attention to detail.
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Excellent communication skills, both verbal and written.
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Proficiency in Microsoft Office Suite., * If you are motivated, detail-oriented, and eager to make a positive impact in the housing sector, we encourage you to apply for this exciting opportunity.
Please submit an up today CV today via the "Apply" link, demonstrating your experience, or you can call the Branch on 02890881100 and speak to Donna
Clerical Officer employer: Donna Kelso
Contact Detail:
Donna Kelso Recruiting Team
+442890881100
StudySmarter Expert Advice 🤫
We think this is how you could land Clerical Officer
✨Tip Number 1
Familiarize yourself with the housing sector and current trends. Understanding the challenges and opportunities in this field will help you engage in meaningful conversations during your interview.
✨Tip Number 2
Practice your communication skills, especially over the phone. Since the role involves answering calls from tenants and clients, being clear and confident on the phone is crucial.
✨Tip Number 3
Brush up on your Microsoft Office skills, particularly Excel and Word. Being proficient in these tools will not only help you in the application process but also in performing your job effectively.
✨Tip Number 4
Showcase your organizational skills by preparing examples of how you've managed tasks or projects in the past. This will demonstrate your attention to detail and ability to maintain accurate records.
We think you need these skills to ace Clerical Officer
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your clerical experience and any relevant skills, such as data entry and document management. Emphasize your proficiency in Microsoft Office Suite and your strong communication skills.
Showcase Relevant Experience: In your application, provide specific examples of your previous telephone or clerical experience. Mention any roles where you managed calls or assisted with housing applications to demonstrate your suitability for the position.
Highlight Your Qualifications: Clearly list your GCSEs, especially your grades in English and Mathematics, as these are essential requirements for the role. This will help the employer quickly see that you meet their educational criteria.
Express Your Motivation: In your cover letter or application statement, convey your motivation for working in the housing sector. Explain why you are detail-oriented and how you can contribute positively to the team and service delivery.
How to prepare for a job interview at Donna Kelso
✨Showcase Your Communication Skills
Since the role involves answering and managing calls, it's crucial to demonstrate your excellent verbal communication skills. Practice clear and concise responses to common interview questions, and be prepared to discuss how you've effectively communicated in previous roles.
✨Highlight Your Organisational Skills
The job requires strong organisational skills and attention to detail. Be ready to provide examples of how you've managed multiple tasks or maintained accurate records in past positions. This will show that you can handle the clerical responsibilities effectively.
✨Familiarize Yourself with Microsoft Office Suite
Proficiency in Microsoft Office is essential for this position. Brush up on your skills in Word, Excel, and other relevant applications. You might even want to mention specific projects where you've used these tools to enhance your efficiency.
✨Prepare for Scenario-Based Questions
Expect questions that assess your problem-solving abilities and how you would handle specific situations, such as dealing with a difficult tenant or managing a high volume of inquiries. Think through potential scenarios and how you would respond to them.
