At a Glance
- Tasks: Enhance customer experiences and engage with our exciting products and promotions.
- Company: Join Betfred, a leading bookmaker with a rich history and innovative spirit.
- Benefits: Competitive pay, bonuses, flexible hours, and 24/7 online GP access.
- Other info: Enjoy career progression opportunities and a supportive work environment.
- Why this job: Be part of a dynamic team that values your growth and promotes responsible gambling.
- Qualifications: Outstanding customer service skills and a passion for engaging with people.
The predicted salary is between 20000 - 26000 £ per year.
From humble beginnings on the shop floor to becoming a world-renowned bookmaker, Betfred has been on a remarkable journey and we want you to be part of this fantastic innovative business. Established in Salford, Manchester, 1967, we started with a clear and simple vision: to provide the ultimate betting experience for our customers. Today we have evolved and pride ourselves in delivering unparalleled entertainment experiences worldwide.
Our story started in retail and while it remains the heart of our business, we have also embraced the digital landscape. With over 1300 shops we continue to play a vital role in local communities across the UK while expanding our presence online. Working in our retail teams, you'll enhance Betfred customers' experiences every single day. From our gaming machines to our sports offering, you will need to be on the ball when it comes to our products and services. In doing so, you will help create a welcoming environment where our customers' experiences are always enjoyable and responsible.
- Engaging customers with expert knowledge of our products and promotions
- Supporting key promotional events throughout the sporting calendar
- Being a team player; collaboration is key to improving the customer experience
- Following our Think 25 policy and adhering to our age verification processes
We are here to help you realise your individual goals. To kick off your Betfred journey, we will provide you with a structured training programme, all aimed at helping you settle into your new role as quickly as possible. By the end of the programme, you will be ready to open and close the Betfred shop and be all set for life in your role as Assistant Sales Manager.
We prioritise player safety and well-being, providing resources and support for those who may need assistance. Our commitment to responsible gambling is integral to our operations, and we actively promote awareness and education to help our customers make informed decisions. Must be able to work evenings, weekends, and public holidays.
- Outstanding customer service skills and the ability to engage all customers
- A competitive rate of pay and pension contribution
- Generous discretionary bonus schemes, incentives and competitions
- An annual leave entitlement that increases with your length of service
- Access to an online GP 24/7, 365 days a year for you and your immediate family
- Employee wellbeing support through our Employee Assistance Programme
- Enhanced Maternity & Paternity pay
- Long service recognition
- Access to a pay day savings scheme, financial coach and up to 40% of your earned wage ahead of payday, through Wagestream
At Betfred we are committed to promoting equality, diversity, and inclusion (EDI) in our workplace.
Customer Service and Retail Assistant in Romsey employer: DONE BROTHERS (CASH BETTING) LIMITED T/as Betfred
At Betfred, we pride ourselves on being an exceptional employer, offering a vibrant work culture that values teamwork and customer engagement. Located in Salford, Manchester, our retail teams play a crucial role in enhancing customer experiences while benefiting from structured training programmes, competitive pay, and generous employee benefits including enhanced maternity and paternity pay, and access to 24/7 online GP services. Join us to be part of a company that not only prioritises your professional growth but also champions equality, diversity, and inclusion in the workplace.
Contact Details:
DONE BROTHERS (CASH BETTING) LIMITED T/as Betfred Recruitment Team
