At a Glance
- Tasks: Lead a dynamic retail team and enhance customer experiences daily.
- Company: Join Betfred, a world-renowned bookmaker with a rich history.
- Benefits: Competitive pay, bonuses, flexible hours, and wellness support.
- Other info: Structured training programme and opportunities for career growth.
- Why this job: Be part of an innovative business that values community and responsible gambling.
- Qualifications: Experience in retail management and a passion for customer service.
The predicted salary is between 20000 - 25000 £ per year.
From humble beginnings on the shop floor to becoming a world-renowned bookmaker, Betfred has been on a remarkable journey and we want you to be part of this fantastic innovative business. Established in Salford, Manchester, 1967, we started with a clear and simple vision: to provide the ultimate betting experience for our customers. Today we have evolved and pride ourselves in delivering unparalleled entertainment experiences worldwide.
Our story started in retail and while it remains the heart of our business, we have also embraced the digital landscape. With over 1300 shops we continue to play a vital role in local communities across the UK while expanding our presence online.
Working in our retail teams, you'll enhance Betfred customers' experiences every single day. From our gaming machines to our sports offering, you will need to be on the ball when it comes to our products and services. In doing so, you will help create a welcoming environment where our customers' experiences are always enjoyable and responsible.
- Engaging customers with expert knowledge of our products and promotions
- Following our Think 25 policy and adhering to our age verification processes
We are here to help you realise your individual goals. To kick off your Betfred journey, we will provide you with a structured training programme, all aimed at helping you settle into your new role as quickly as possible. By the end of the programme, you will be ready to open and close the Betfred shop and be all set for life in your role as Assistant Sales Manager.
Our commitment to responsible gambling is integral to our operations, and we actively promote awareness and education to help our customers make informed decisions. Must be able to work evenings, weekends, and public holidays.
- A competitive rate of pay and pension contribution
- Generous discretionary bonus schemes, incentives and competitions
- An annual leave entitlement that increases with your length of service
- Access to an online GP 24/7, 365 days a year for you and your immediate family
- Employee wellbeing support through our Employee Assistance Programme
- Enhanced Maternity & Paternity pay
- Long service recognition
- Access to a pay day savings scheme, financial coach and up to 40% of your earned wage ahead of payday, through Wagestream
At Betfred we are committed to promoting equality, diversity, and inclusion (EDI) in our workplace.
Retail Senior Store Manager in Crawley employer: DONE BROTHERS (CASH BETTING) LIMITED T/as Betfred
At Betfred, we pride ourselves on fostering a dynamic and inclusive work culture that empowers our employees to thrive. As a Customer Service Advisor in our innovative environment, you'll benefit from comprehensive training programmes, opportunities for career advancement, and the chance to be part of a team that values your contributions. Join us in our mission to deliver exceptional service and enjoy the unique advantages of working with a leading name in the betting industry.
Contact Details:
DONE BROTHERS (CASH BETTING) LIMITED T/as Betfred Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Retail Senior Store Manager in Crawley
✨Get Your Retail Game On
Start by getting to know the local retail scene. Make a list of stores that align with your vibe and visit them. You'll be surprised at how many job openings come from chatting with staff or managers in-store. Plus, showing that you have a genuine interest in their brand can make you stand out when applying for that full-time role!
✨Join Retail Networks and Forums
Tap into retail-specific communities and forums, whether online or in-person. Platforms like Retail Week or local retail meetups can provide invaluable insights and connections. You never know who might drop a tip about an upcoming job at companies like DONE BROTHERS (CASH BETTING) LIMITED T/as Betfred, so don’t miss out on building those relationships!
✨Be Ready for Busy Season Opportunities
Keep your eyes peeled for seasonal hiring windows, especially in the run-up to major shopping periods. Retailers often look for full-time staff to carry through busy times and may even keep you on after the season. Stay proactive by regularly checking in with your favourite retailers about their hiring plans.
✨Show Off Your Customer Service Skills
Retail’s all about customer interactions, so make sure you showcase any relevant experience in your conversations and interviews. Share specific examples of your customer service skills and how they’ve led to positive outcomes. This is your moment to shine when applying to roles at places like DONE BROTHERS (CASH BETTING) LIMITED T/as Betfred!
We think you need these skills to ace Retail Senior Store Manager in Crawley
Some tips for your application 🫡
Show Off Your Customer Service Skills:In retail, customer service is key! Make sure your CV highlights any experience where you've dealt with customers, whether it’s resolving issues or enhancing the shopping experience. Use concrete examples to demonstrate your problem-solving skills and ability to handle difficult situations with ease.
Tailor Your CV for Retail:When applying for a full-time role like this one at DONE BROTHERS (CASH BETTING) LIMITED T/as Betfred, customise your CV to reflect retail-specific buzzwords. Include any relevant skills such as inventory management or visual merchandising, and if you have experience with POS systems, shout about it! This will show you’re serious about joining the retail team.
Craft a Genuine Cover Letter:Don’t just repeat your CV in your cover letter! Use it as a chance to explain why you're excited about the opportunity at DONE BROTHERS (CASH BETTING) LIMITED T/as Betfred and how your values align with their brand. Mention specific aspects of the company that resonate with you and let your enthusiasm shine through!
Highlight Your Adaptability:In retail, things can get busy and unpredictable, so demonstrate how adaptable and flexible you are. Share examples of times you've had to adjust your approach on the fly or take on new responsibilities. This will show DONE BROTHERS (CASH BETTING) LIMITED T/as Betfred that you’re ready to jump in and contribute right away!
How to prepare for a job interview at DONE BROTHERS (CASH BETTING) LIMITED T/as Betfred
✨Show Off Your Customer Service Skills
Retail is all about providing an exceptional customer experience, so be ready to discuss your past customer service stories. We should have examples on hand of how we've handled difficult situations or gone above and beyond to meet a customer's needs. These anecdotes will bring your application to life!
✨Familiarity with Point of Sale Systems
Many retail roles require us to work with Point of Sale (POS) systems, so it's a good idea to brush up on any relevant software you’ve used before. If you’re familiar with systems like Shopify or Square, don’t forget to mention this during the interview. Highlighting technical proficiency can set us apart from other candidates!
✨Understand Product Knowledge
Be prepared to discuss the products that the store sells and how we can contribute to their sales. Showing enthusiasm for the products and a willingness to learn can impress interviewers. We should research popular items or trends in the industry before the interview, so we can speak confidently about them.
✨Be Ready for Role-Playing Scenarios
Many retail interviews include role-playing scenarios where we might have to deal with a difficult customer or upsell a product. Practising these scenarios with a friend or family member can help us feel more comfortable. The key here is to showcase our problem-solving skills and ability to remain calm under pressure!
