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For Companies At a Glance
- Tasks: Manage key customer relationships in aerospace and industrial gas turbine markets.
- Company: Join Doncasters, a leading manufacturer with nearly 250 years of excellence.
- Benefits: Enjoy a cash health care plan and continuous development opportunities.
- Why this job: Be part of a legacy that impacts industries like aerospace and automotive.
- Qualifications: Degree in Engineering or Business, plus experience in customer relationship management.
- Other info: Inclusive workplace committed to diversity and personal growth.
The predicted salary is between 36000 - 60000 £ per year.
Overview
This job is brought to you by Jobs/Redefined, the UK's leading over-50s age inclusive jobs board. Do you thrive in roles that balance strategic planning with hands-on commercial execution? Do you want to support Doncasters to continue turning metals into motion? At Doncasters, we have an exciting opportunity for a Sales and Commercial Manager to join our team in Droitwich Spa, Birmingham. This role will require 4 days working on site per week.
Why join us?
Did you know that every time you take a flight, drive somewhere, or switch on a light, there's a chance Doncasters played a part in making that happen? As a leading international manufacturer of specialist superalloys and high-performance alloy components, we provide critical solutions to some of the world's most demanding industries, including aerospace, Industrial Gas Turbines, automotive, medical, and other specialist sectors. With a heritage spanning nearly 250 years, we've built a global reputation for technical excellence, innovation, and engineering that performs where it matters most. Today, we operate across 20 sites worldwide, employing almost 3,000 professionals. This includes engineers and production teams to HR, marketing, and other support functions, who are united by a shared sense of purpose. At Doncasters, we believe in doing things the right way. That means acting with integrity, delivering with commitment, and working as one team to achieve more, together. Whether you're developing precision-engineered components, running world-class manufacturing operations, or supporting our people and processes, your role is part of something much bigger. Join us and contribute to a legacy built on performance, precision, and the values that drive us forward - excellence, commitment, teamwork, and integrity.
What we can offer you
- An interesting and varied field to work in.
- An environment where you can learn and grow through constant development opportunities.
- Company cash health care plan with an extensive range of benefits.
The Role
As a Sales and Commercial Manager, you will be responsible for managing and developing key customer relationships in the IGT and Aerospace markets at Doncasters DPC Site. This position will also include overseeing all the contract relationship issues including customer support, pricing, price evolution, NPDI, change management (scope drift). You will be closely collaborating with plant production, quality and engineering functions as well as with the Group commercial functions.
Interested?
If you have any of the below skills, we would love to talk to you about your next career move:
- Degree in Engineering or Business discipline or equivalent work experience.
- Proven experience of managing and developing successful customer relationships in an Engineering/Manufacturing sector.
- Knowledge of precision casting or related sector is desired.
- Knowledge and experience of working with OEM's in the Aerospace and/or IGT industries.
- Understanding of profit margins, business finance and management costing.
To Apply
Apply online. We'll be in touch with you quickly after receiving your application.
Equal opportunities
Doncasters is committed to achieving workforce diversity and we pride ourselves on creating an inclusive working environment. We welcome all applications irrespective of social and cultural background, national origin, race, age, sex, gender identity, disability- physical or hidden, sexual orientation, veteran status, religious belief, or any other characteristics protected by law. We provide a fully inclusive and accessible recruitment process. We encourage all applicants to reach out if they require any support or accommodations to enable them to thrive throughout our recruitment process. Please contact careers@doncasters.com.
Sales - Sales & Customer Service Manager employer: Doncasters
Contact Detail:
Doncasters Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales - Sales & Customer Service Manager
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry, attend relevant events, and don’t be shy about introducing yourself. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching Doncasters and understanding their values and products. Tailor your responses to show how your experience aligns with their mission of excellence and teamwork. This will help you stand out as a candidate who truly gets what they’re about.
✨Tip Number 3
Practice makes perfect! Conduct mock interviews with friends or family to get comfortable with common questions. This will help you articulate your thoughts clearly and confidently when it’s your turn to shine in front of the hiring team.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen quickly. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace Sales - Sales & Customer Service Manager
Some tips for your application 🫡
Show Your Passion: When you're writing your application, let your enthusiasm for the role shine through! We want to see how excited you are about joining Doncasters and contributing to our legacy of excellence.
Tailor Your CV: Make sure your CV is tailored to the Sales and Commercial Manager position. Highlight your relevant experience in managing customer relationships and any specific knowledge you have in the aerospace or IGT sectors. We love seeing how your background fits with what we do!
Be Clear and Concise: Keep your application clear and to the point. Use straightforward language and avoid jargon unless it's industry-specific. We appreciate a well-structured application that makes it easy for us to see your qualifications.
Apply Through Our Website: Don't forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it helps us keep track of all applicants efficiently.
How to prepare for a job interview at Doncasters
✨Know Your Stuff
Before the interview, make sure you understand Doncasters' role in the aerospace and IGT industries. Brush up on their products and services, especially precision casting. This will help you speak confidently about how your experience aligns with their needs.
✨Showcase Your Relationship Skills
As a Sales and Customer Service Manager, building relationships is key. Prepare examples of how you've successfully managed customer relationships in the engineering or manufacturing sectors. Highlight any specific challenges you faced and how you overcame them.
✨Understand the Numbers
Familiarise yourself with profit margins, business finance, and management costing. Be ready to discuss how you’ve used this knowledge in past roles to drive sales and improve customer satisfaction. It shows you’re not just a people person but also a savvy business manager.
✨Emphasise Teamwork
Doncasters values teamwork, so be prepared to discuss how you’ve collaborated with different departments like production, quality, and engineering. Share specific instances where your teamwork led to successful outcomes, demonstrating that you can work well within their culture.
