At a Glance
- Tasks: Support customers by managing enquiries and processing orders efficiently.
- Company: Join a dynamic team focused on delivering excellent customer experiences.
- Benefits: Gain valuable experience in a supportive environment with growth opportunities.
- Other info: Ideal for students looking to kickstart their career in a vibrant industry.
- Why this job: Perfect for those who love communication and keeping things organised.
- Qualifications: Experience in customer service and strong Excel skills are a plus.
The predicted salary is between 25000 - 30000 £ per year.
We're looking for a proactive and organised Sales & Commercial Administrator to join our team. This customer-facing role is central to delivering an excellent customer experience, providing day-to-day support to customers while working closely with the Customer Service Manager and teams across Planning, Operations, Quality, Engineering, Finance and Sales.
You'll manage customer enquiries and orders, maintain accurate customer and contract information, coordinate with internal departments to ensure customer requirements are met, and keep customers informed on order progress and delivery schedules. Your attention to detail and strong communication skills will help ensure a smooth, efficient service from enquiry through to delivery.
Key responsibilities:- Respond to customer enquiries and process customer orders accurately and efficiently.
- Maintain customer records and update the QMS contract review system.
- Liaise with internal teams to coordinate customer requirements and resolve queries.
- Monitor order progress and provide customers with timely updates on delivery schedules and order status.
- Support the delivery of a professional, efficient and customer-focused service.
If you enjoy communicating with people, and keeping everything running smoothly behind the scenes, we'd love to hear from you.
To Succeed in this role, you will:- Be confident navigating Excel to maintain and update trackers daily and weekly for customers.
- Be organised and have attention to detail skills to ensure that all customer data is recorded accurately.
- Enjoy communicating with customers, supporting them through any enquiries both over the phone and on email.
- Have experience working in a similar role, preferably in a manufacturing, engineering or aerospace company.
StudySmarter Expert Advice🤫
We think this is how you could land Sales & Commercial Administrator in Droitwich
✨Leverage Your Network
In sales and business development, who you know can often be as important as what you know. Get involved with local networking events or industry meetups to connect with key players. Don't be shy—share your passion for the field and let folks know you're on the lookout for opportunities!
✨Show Your Skills Through Real-World Results
When targeting a full-time role like Sales & Commercial Administrator at Doncasters, presenting tangible results from your previous sales experience can set you apart. Bring along case studies or examples of how you've closed deals or expanded accounts, and don't forget to showcase your problem-solving prowess. It’s all about quantifying your success!
✨Engage with Sales Communities
Dive deep into online sales communities, like Sales Hacker or LinkedIn groups dedicated to sales professionals. Engaging in discussions and sharing insights can boost your visibility and might just put you on the radar of hiring managers looking for fresh talent in business development.
✨Direct Applications Matter
While we all know the online application route, consider sending direct applications to companies you admire, including Doncasters. Tailor your message to explain why you’re drawn to them and how you can contribute as a Sales & Commercial Administrator. Sometimes, a personal touch can grab attention faster than a generic application!
We think you need these skills to ace Sales & Commercial Administrator in Droitwich
Some tips for your application 🫡
Show Off Those Sales Skills:In your CV and cover letter, highlight any previous sales or business development experience you have. Use numbers and examples to showcase your achievements – did you exceed sales targets or bring in new clients? Make those accomplishments shine!
Tailor Your Message for Doncasters:When writing your cover letter, make sure to tailor your message specifically for Doncasters. Show that you know the company’s mission and how your skills align with their goals in the sales landscape. This personalised touch will grab their attention!
Keep It Professional Yet Engaging:Sales is all about relationships, so while you want to maintain professionalism in your application, don’t be afraid to let your personality shine through. Engage the reader and demonstrate your enthusiastic approach to sales and business development!
Proof of Performance:Include any relevant certifications or training you’ve undertaken in sales or negotiation tactics. If you’ve attended workshops or courses, list these to showcase your commitment to professional development. This extra touch can set you apart from the competition!
How to prepare for a job interview at Doncasters
✨Know Your Sales Methodologies
Brush up on popular sales methodologies like SPIN Selling or Challenger Sales. Being able to discuss these techniques and how you've applied them will show Doncasters that you understand the role and can hit the ground running in the sales game.
✨Demonstrate Your Deal-Making Skills
Prepare to share stories from your past experiences where you closed deals, overcame objections, or started new client relationships. We want to show Doncasters that you’re not just about numbers but also about building lasting connections in business development.
✨Prepare for Role-Play Scenarios
In a full-time sales interview, don’t be surprised if they throw in a role-play exercise to test your pitching skills. Practising how you would pitch a product or handle an objection will help us shine in this simulation—think of it like a dress rehearsal for your future sales calls!
✨Align Your Goals with the Company’s Vision
Take a moment to reflect on how your career ambitions align with Doncasters’s objectives. When we articulate how our personal growth ties in with the company’s goals, it shows commitment and a genuine interest in contributing to their success.
