At a Glance
- Tasks: Monitor alarms, respond to incidents, and coordinate with emergency services in a dynamic control room.
- Company: Join the Doncaster Security Operations Centre, a leader in professional security services.
- Benefits: Earn £28,000 per year, enjoy a 4 on/4 off shift pattern, and receive full training.
- Other info: Gain an SIA CCTV Operator Licence fully funded by us for your career advancement.
- Why this job: Make a real impact every shift while developing a long-term career in security operations.
- Qualifications: No prior experience needed; just bring your communication skills and attention to detail.
The predicted salary is between 28000 - 28000 £ per year.
Location: Doncaster (DN9 3FL)
Starting Salary: £28,000 per annum + Benefits
Hours: 12-hour shifts | 4 on / 4 off | 24/7 operation
No previous security experience required - full training provided.
Doncaster Security Operations Centre (DSOC) is looking for Alarm Monitoring Operators to join its professional control room team. Full training is provided, and the business will fund your SIA CCTV Operator Licence following successful completion of your induction and training programme.
Benefits:
- Competitive starting salary of £28,000 per annum
- 4 on / 4 off shift pattern offering regular time off throughout the year
- Pension scheme
- Medical costs cover
- Life insurance
- Full training provided
- SIA CCTV Operator Licence fully funded
- Stable long-term career opportunity
- Professional and supportive working environment
About Doncaster Security Operations Centre:
The Doncaster Security Operations Centre (DSOC) provides professional alarm monitoring and security response services 24 hours a day, 365 days a year. The team monitors alarm systems, assesses incidents and coordinates appropriate responses with emergency services, customers and internal teams. It is a fast-paced environment where attention to detail, communication skills and sound judgement are critical.
Role overview:
Working within a dedicated control room environment, you will:
- Monitor alarm systems and security platforms within the Alarm Receiving Centre
- Respond to fire and intruder alarm activations in line with company procedures
- Assess incidents and determine the appropriate response
- Liaise with Police, emergency services, customers and internal teams
- Maintain accurate incident reports and operational logs
- Provide a professional and courteous telephone response service
- Identify and report equipment issues
- Carry out daily, weekly and monthly operational checks
- Ensure effective handovers between shifts
- Maintain strict information security and data protection standards
Every shift brings something different. You could be responding to alarm activations, coordinating emergency responses, communicating with customers, liaising with emergency services or monitoring systems that protect businesses and properties across the UK.
The Ideal Candidate:
We welcome applications from candidates with experience in:
- Customer service
- Call centres
- Administration
- Security
- Dispatch or control room environments
- Logistics and transport coordination
- Emergency response environments
- Other roles requiring attention to detail, communication skills and sound judgement
You will also have:
- Excellent communication skills
- Strong attention to detail
- Good IT skills, including Microsoft Word and Excel
- The ability to remain calm and focused under pressure
- Strong problem-solving and decision-making skills
- A professional and reliable approach
- The flexibility to work days, nights, weekends and bank holidays as part of a 24/7 rota
Security Clearance & Training:
Successful candidates will be required to undergo BS7858 security screening and vetting. Following successful completion of training and induction, DSOC will fully fund your SIA CCTV Operator Licence, providing an excellent opportunity to gain a recognised industry qualification.
Ready to apply?
If you are looking for a stable, rewarding role where your judgement, communication skills and attention to detail make a real difference, we would love to hear from you. Apply now with your updated CV. Interviews will take place on-site in Doncaster (DN9 3FL).
CCTV and Alarm Monitoring Operator employer: Doncaster Security Operations Centre
At Doncaster Security Operations Centre, we pride ourselves on being an excellent employer that values every team member's contribution. With a competitive starting salary of £28,000 per annum, comprehensive training, and a supportive work culture, we offer a stable long-term career in a dynamic environment where your decisions truly matter. Our commitment to employee growth is evident through our fully funded SIA CCTV Operator Licence programme, ensuring you have the skills and qualifications needed to thrive in the security industry.
Contact Details:
Doncaster Security Operations Centre Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land CCTV and Alarm Monitoring Operator
✨Tip Number 1
Get to know the company! Research Doncaster Security Operations Centre and understand their values and operations. This will help you tailor your responses during interviews and show that you're genuinely interested in the role.
✨Tip Number 2
Practice your communication skills! Since this role involves liaising with emergency services and customers, being able to articulate your thoughts clearly is key. Try mock interviews with friends or family to boost your confidence.
✨Tip Number 3
Showcase your problem-solving abilities! Think of examples from your past experiences where you've had to make quick decisions under pressure. This will demonstrate your suitability for the fast-paced environment at DSOC.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows that you’re proactive and serious about landing this exciting opportunity.
We think you need these skills to ace CCTV and Alarm Monitoring Operator
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights relevant experience, even if it's from different fields like customer service or logistics. We want to see how your skills can transfer to the role of Alarm Monitoring Operator!
Show Off Your Communication Skills:Since this role involves liaising with emergency services and customers, emphasise any experience you have in communication. Let us know how you've handled tough situations or provided excellent service in the past.
Be Clear and Concise:When writing your application, keep it straightforward. We appreciate clarity, so avoid jargon and get straight to the point about why you're a great fit for the team at DSOC.
Apply Through Our Website:Don't forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity at Doncaster Security Operations Centre.
How to prepare for a job interview at Doncaster Security Operations Centre
✨Know the Role Inside Out
Before your interview, make sure you understand the key responsibilities of a CCTV and Alarm Monitoring Operator. Familiarise yourself with the types of alarm systems and security protocols mentioned in the job description. This will help you demonstrate your knowledge and show that you're genuinely interested in the role.
✨Showcase Your Communication Skills
Since this role involves liaising with emergency services and customers, practice articulating your thoughts clearly. Prepare examples from your past experiences where effective communication made a difference. This will highlight your ability to remain calm and professional under pressure.
✨Demonstrate Attention to Detail
Attention to detail is crucial in this position. Think of instances where your keen eye for detail helped prevent issues or improved outcomes. Be ready to discuss how you maintain accuracy in your work, especially when it comes to incident reports and operational logs.
✨Prepare for Scenario-Based Questions
Expect scenario-based questions during your interview. These might involve responding to alarm activations or handling emergencies. Practice how you would assess incidents and determine appropriate responses. This will showcase your problem-solving skills and sound judgement, which are vital for the role.
