At a Glance
- Tasks: Lead the Racing Sales Office team and manage sales administration processes.
- Company: Join the UK's largest racing group with a diverse and dynamic culture.
- Benefits: Enjoy annual venue passes, discounted food, and increasing holiday allowance.
- Other info: We value diversity and inclusivity, welcoming applicants from all backgrounds.
- Why this job: Be part of an exciting journey in a fast-paced environment with growth opportunities.
- Qualifications: Experience in sales operations or office management and strong organisational skills.
The predicted salary is between 30000 - 40000 £ per year.
We are looking for a passionate and knowledgeable Office Manager (Racing Sales) to join our team!
About the Role:
Based at the Northern Sales Hub in Doncaster, this role supports sales activity across seven racecourses and five greyhound tracks. The Office Manager is responsible for the effective day-to-day management of the Racing Sales Office, predominantly leading on sales administration processes, ensuring systems, data, and reporting are accurate and well maintained for 12 venues. Working closely with the Racing Sales Manager North, the Office Manager will coordinate team activity to ensure outbound calls, enquiries, bookings, and client accounts are managed efficiently, consistently, and in line with group standards. By driving disciplined processes and system integrity, the role supports effective sales activity and maximises revenue delivery.
Key responsibilities of the Office Manager:
- Lead and coordinate the Sales Office team, setting clear expectations and driving performance
- Oversee CRM (EMS), sales systems and data accuracy
- Support Sales Executives to maximise revenue through effective processes and insight
- Manage memberships, reporting and administrative workflows
- Drive team activity (calls, enquiries, follow-ups) and maintain high service standards
- Ensure compliance, consistency and smooth day-to-day operations
What we're looking for:
- Experience in sales operations, office management or sales support leadership
- Background in a fast-paced environment (events, leisure, hospitality or similar)
- Strong organisational and systems skills, with attention to detail
- Confidence working with CRM systems and supporting sales teams to hit targets
About us and Work Perks:
Arena Racing Company is the UK's largest racing group, with 21 venues spanning horse racing, greyhound racing, hotels, golf and events. We're a diverse, fast-moving business where our people play a key role in delivering great experiences and driving commercial success. Work Perks include:
- Annual passes to attend any of our 21 venues
- Discounted food & ARC days out
- Cycle to work scheme
- Holiday allowance increasing with length of service up to 28 days
- Company life assurance scheme
- Discretionary group annual bonus schemes to reward your hard work
- Support with study through our study assistance schemes
We're on a thrilling journey and we'd love you to be part of it. Join a winning team, build your career, and help shape an exceptional workplace. Apply today and take the next step with ARC.
At ARC, we believe that a diverse, equitable and inclusive workplace makes us a more relevant, more competitive, and more resilient company. We welcome people from all backgrounds, ethnicities, cultures, and experiences. We are an equal opportunities employer and do not discriminate on the grounds of gender, sexual orientation, marital or civil partner status, pregnancy or maternity, gender reassignment, race, colour, nationality, ethnic or national origin, religion or belief, disability or age. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.
If you have a disability that requires reasonable adjustments, please let us know; we will ensure that individuals with additional needs are provided reasonable adjustments to participate in the job application or interview process and to perform essential job functions.
We understand the value that diversity brings to our business and we are striving to create a working environment that is inclusive, psychologically and physically safe and ensures everyone can be heard and valued for their contributions. We are committed to making a consistent, top-down effort to be role models on what diversity, inclusion and belonging means in society.
Office Manager (Racing Sales - North) in Yorkshire employer: Doncaster Racecourse
Arena Racing Company is an exceptional employer, offering a vibrant work culture that thrives on diversity and inclusion. Located in Doncaster, the role of Office Manager provides ample opportunities for professional growth within the UK's largest racing group, alongside attractive benefits such as annual venue passes, a cycle to work scheme, and a supportive environment for further education. Join us to be part of a dynamic team that values your contributions and rewards your hard work.
StudySmarter Expert Advice🤫
We think this is how you could land Office Manager (Racing Sales - North) in Yorkshire
✨Tip Number 1
Get to know the company inside out! Research Arena Racing Company, their values, and what makes them tick. This will help you tailor your approach and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Network like a pro! Reach out to current or former employees on LinkedIn. Ask them about their experiences and any tips they might have for landing the Office Manager role. Personal connections can give you an edge!
✨Tip Number 3
Prepare for the interview by practising common questions related to sales operations and office management. Think about how your past experiences align with the responsibilities of the role, especially around CRM systems and team coordination.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re serious about joining the ARC family. Good luck!
We think you need these skills to ace Office Manager (Racing Sales - North) in Yorkshire
Some tips for your application 🫡
Be Yourself:When filling out your application, let your personality shine through! We want to see the real you, so don’t be afraid to show your passion for racing and sales.
Tailor Your Application:Make sure to customise your application to highlight your relevant experience in sales operations or office management. Show us how your skills align with what we’re looking for!
Double-Check Your Details:Before hitting that submit button, give your application a thorough once-over. Accuracy is key, especially when it comes to data and reporting – we love attention to detail!
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way to ensure your application gets to us directly and allows you to showcase your interest in joining our team.
How to prepare for a job interview at Doncaster Racecourse
✨Know Your Stuff
Make sure you understand the role of an Office Manager in a racing sales environment. Familiarise yourself with the key responsibilities, like managing sales administration processes and CRM systems. This will help you answer questions confidently and show that you're genuinely interested in the position.
✨Showcase Your Organisational Skills
Prepare examples from your past experiences that highlight your organisational and systems skills. Think about times when you successfully managed multiple tasks or improved processes. This will demonstrate your ability to handle the fast-paced environment mentioned in the job description.
✨Be Ready to Discuss Team Dynamics
Since you'll be leading a team, be prepared to talk about your leadership style and how you motivate others. Share specific instances where you've driven team performance or improved service standards. This will show that you can effectively coordinate team activity as required.
✨Ask Insightful Questions
At the end of the interview, have a few thoughtful questions ready. Inquire about the sales strategies used at the venues or how the team collaborates on client accounts. This not only shows your enthusiasm but also helps you gauge if the company culture aligns with your values.
