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- Tasks: Join our team as a Food and Beverage Assistant, serving guests with a smile!
- Company: Be part of Hilton Garden Inn at Doncaster Racecourse, a vibrant venue for events and hospitality.
- Benefits: Enjoy hotel discounts, annual leave, and access to over 1500 racedays!
- Why this job: Experience a dynamic work environment while making guests' dining experiences memorable.
- Qualifications: Previous hospitality experience is preferred; strong communication skills are a must!
- Other info: We embrace diversity and support all applicants throughout the hiring process.
The predicted salary is between 20000 - 30000 £ per year.
We are looking for a passionate and knowledgeable Food and Beverage Assistant to join our busy hotel!
At ARC we embrace diversity, we develop our people, we care for our visitors, we think about our impact and we are proud of our sport.
Who is Doncaster Racecourse and the Hilton Garden Inn?
Home to the world's oldest classic horse race, the St. Leger, Doncaster Racecourse is a unique multipurpose venue welcoming over 500,000 guests to over 35 fixtures each year and a full events calendar hosting events such as Weddings, Conferences, Boxing, Summer Crafting, Classic Car Show, Antiques Fayres and lots more.
If that's not enough, we also have on-site The Hilton Garden Inn boasting 154 bedrooms, 2 conference and exhibition suites, a banqueting site, Restaurant and Bar. This is a popular addition to many racegoers and the perfect facility for guests visiting Doncaster on both leisure and business.
The role of the successful Food and Beverage Assistant:
We are looking for enthusiastic and customer-focused individuals to join our Food & Beverage team. As an F&B Attendant, you will be responsible for delivering friendly, efficient service and ensuring every guest has a pleasant dining experience in our restaurant, bar, or event space.
Key Responsibilities include:
- Greeting guests and assisting with seating and menu selections
- Take accurate food and beverage orders and deliver them promptly
- Maintain cleanliness and presentation of service areas
- Support buffet setup, table service, and bar operations as required
- Handle guest inquiries and complaints in a professional manner
- Follow hygiene, safety, and hotel policies at all times
The person we are looking for as a Food and Beverage Assistant has:
- Previous experience in hospitality or customer service is preferred
- Strong communication and interpersonal skills
- Ability to work in a fast-paced environment and as part of a team
- Flexible availability including evenings, weekends, and holidays
- Knowledge of food hygiene standards (a plus)
Work Perks of being a Food and Beverage Assistant with us at ARC:
- 2 Annual Members passes, giving access to over 1500 racedays
- Hotel Discounts and Complimentary Golf
- Annual leave starting at 22 days increasing up to 28 in line with length of service
- Pension & Group life assurance schemes
- Healthshield including 24hr GP & EAP
- and so much more!
We are on a thrilling journey. So, to join us at our next destination, be part of a winning team and to learn more about our company and this exciting opportunity apply today!
At ARC, we're committed to building a diverse, inclusive, and fair workplace. We welcome people from all backgrounds and do not discriminate based on race, gender, age, disability, religion, or any other protected characteristic. We're proud to be an equal opportunities employer and consider qualified applicants regardless of criminal history, in line with legal requirements.
If you need any adjustments during the application or interview process, please let us know we're happy to support you. We value different perspectives and are dedicated to creating a safe, inclusive environment where everyone feels respected and heard.
F&B Assistant - Hilton Garden Inn employer: Doncaster Racecourse
Contact Detail:
Doncaster Racecourse Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land F&B Assistant - Hilton Garden Inn
✨Tip Number 1
Familiarise yourself with the Hilton Garden Inn and Doncaster Racecourse. Understanding their values, services, and the unique experiences they offer can help you connect better during interviews and show your genuine interest in the role.
✨Tip Number 2
Highlight your customer service skills in conversations. Since the role requires strong interpersonal abilities, be ready to share specific examples of how you've successfully handled guest interactions or resolved complaints in previous positions.
✨Tip Number 3
Be prepared to discuss your flexibility regarding working hours. The job requires availability during evenings, weekends, and holidays, so showing that you're adaptable and willing to work these shifts can set you apart from other candidates.
✨Tip Number 4
Research food hygiene standards and be ready to discuss them. Even if you don't have formal training, demonstrating your awareness of hygiene practices can show your commitment to maintaining a safe and clean environment for guests.
We think you need these skills to ace F&B Assistant - Hilton Garden Inn
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the responsibilities and requirements of the F&B Assistant position. Tailor your application to highlight relevant experience in hospitality or customer service.
Craft a Strong CV: Ensure your CV is up-to-date and clearly outlines your previous experience, particularly in food and beverage roles. Highlight any specific skills that align with the job, such as communication and teamwork.
Write a Compelling Cover Letter: In your cover letter, express your passion for the hospitality industry and why you want to work at Hilton Garden Inn. Mention any relevant experiences and how they have prepared you for this role.
Double-Check Your Application: Before submitting your application, review all documents for accuracy and completeness. Ensure that your contact information is correct and that you have followed any specific instructions provided in the job listing.
How to prepare for a job interview at Doncaster Racecourse
✨Show Your Passion for Hospitality
Make sure to express your enthusiasm for the food and beverage industry during the interview. Share any relevant experiences that highlight your love for customer service and how you enjoy creating memorable dining experiences for guests.
✨Demonstrate Teamwork Skills
Since the role requires working as part of a team, be prepared to discuss examples of how you've successfully collaborated with others in previous jobs. Highlight your ability to communicate effectively and support your colleagues in a fast-paced environment.
✨Know the Company
Research Hilton Garden Inn and Doncaster Racecourse before your interview. Familiarise yourself with their values, services, and any recent news. This will show your genuine interest in the company and help you tailor your answers to align with their mission.
✨Prepare for Customer Scenarios
Think about potential customer service scenarios you might face as an F&B Assistant. Be ready to discuss how you would handle guest inquiries or complaints professionally. This will demonstrate your problem-solving skills and commitment to guest satisfaction.
