At a Glance
- Tasks: Lead a diverse team to deliver exceptional guest experiences at Hatfield Outdoor Activity Centre.
- Company: Join a vibrant team at a popular outdoor activity venue.
- Benefits: Competitive salary, flexible hours, training opportunities, and access to leisure activities.
- Other info: Clear training programme available for the right candidate.
- Why this job: Be part of an exciting season and make a real impact on guest satisfaction.
- Qualifications: Experience in customer service and strong communication skills required.
The predicted salary is between 27589 - 27589 £ per year.
DCLT are looking for a Shift Manager to work alongside the Management team in delivering a fantastic guest journey from start to finish at Hatfield Outdoor Activity Centre. This is an exciting time to join the team at the venue as we prepare for our season for 2026.
The shift management team are responsible for ensuring every part of delivery is to the highest standard across the campsite, catering and retail outlets. If you are passionate about customer service and are looking for professional development, we are keen to hear from you.
The successful applicants will have experience, good communication skills with the ability to lead a diversely skilled team to achieve the highest standards of experience. We are seeking qualified people, ideally with a Personal Licence and Min Level 2 Food Hygiene. There is a clear training programme available for the right candidate who may not have all the professional qualities.
As a Shift Manager, you will be responsible for all aspects of the operation with a focus on Campsite, Retail & Hospitality areas and work across a rota pattern that responds to seasonal business needs. Important for the role is the ability to be flexible and to exhibit a professional and welcoming approach to all endeavours. You will be conscientious and demonstrate a pro-active approach to yours and others’ health and safety.
Salary: £27,589 per annum
Hours: Average of 37hrs per week (Annualised Hours Agreement). Shifts are a mixture of days, evenings and weekends with a minimum of 2 rest days per week.
A range of benefits are available:
- Cycle to work scheme
- Access to leisure activities
- Ongoing training and development to help you progress and career pathways
If you feel you have the right skills and experience to join our team, then apply now.
Shift Manager @ Hatfield Outdoor Activity Centre in Doncaster employer: Doncaster Culture and Leisure Trust
DCLT is an exceptional employer, offering a vibrant work culture at the Hatfield Outdoor Activity Centre where teamwork and customer service are at the heart of everything we do. With a strong focus on professional development, employees benefit from ongoing training opportunities and a clear career progression pathway, all while enjoying a range of perks including a cycle to work scheme and access to leisure activities. Join us in creating memorable experiences for our guests in a supportive and dynamic environment.
Contact Details:
Doncaster Culture and Leisure Trust Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Shift Manager @ Hatfield Outdoor Activity Centre in Doncaster
✨Tip Number 1
Get to know the venue! Before your interview, take a trip to Hatfield Outdoor Activity Centre. Familiarise yourself with the facilities and services they offer. This will not only help you feel more confident but also show the management team that you're genuinely interested in the role.
✨Tip Number 2
Network like a pro! Reach out to current or former employees on LinkedIn. Ask them about their experiences and any tips they might have for the interview process. This insider knowledge can give you a real edge when it comes to understanding the company culture.
✨Tip Number 3
Showcase your leadership skills! During interviews, share specific examples of how you've successfully led a team in the past. Highlight your ability to maintain high standards and ensure customer satisfaction, as these are key for the Shift Manager role.
✨Tip Number 4
Apply through our website! We want to make sure your application gets the attention it deserves. By applying directly, you’ll be one step closer to joining our fantastic team at Hatfield Outdoor Activity Centre. Don’t miss out on this opportunity!
We think you need these skills to ace Shift Manager @ Hatfield Outdoor Activity Centre in Doncaster
Some tips for your application 🫡
Show Your Passion for Customer Service:When writing your application, let us know why you love customer service! Share any experiences where you've gone the extra mile to ensure guests have a fantastic time. This will help us see your enthusiasm and fit for the role.
Highlight Relevant Experience:Make sure to mention any previous roles that relate to shift management or hospitality. We want to see how your background aligns with what we're looking for, so don’t hold back on showcasing your skills!
Be Clear and Concise:Keep your application straightforward and to the point. Use clear language and avoid jargon. We appreciate a well-structured application that makes it easy for us to see your qualifications and experience.
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Doncaster Culture and Leisure Trust
✨Know the Venue Inside Out
Before your interview, take some time to research Hatfield Outdoor Activity Centre. Familiarise yourself with their services, activities, and customer feedback. This will not only show your enthusiasm but also help you answer questions more effectively.
✨Showcase Your Leadership Skills
As a Shift Manager, you'll need to lead a diverse team. Prepare examples from your past experiences where you've successfully managed a team or resolved conflicts. Highlight your communication skills and how you motivate others to achieve high standards.
✨Emphasise Customer Service Passion
DCLT is looking for someone who is passionate about delivering a fantastic guest journey. Be ready to discuss your approach to customer service and share specific instances where you've gone above and beyond to ensure a great experience for guests.
✨Be Ready for Flexibility Questions
Since the role requires working varied shifts, be prepared to discuss your availability and flexibility. Share how you manage your time and adapt to changing schedules, demonstrating that you're ready to meet the demands of the role.
