At a Glance
- Tasks: Oversee operations and ensure top-notch customer experiences at leisure venues.
- Company: Join Doncaster Culture & Leisure Trust, a charity dedicated to community engagement.
- Benefits: Competitive salary, professional development, and a vibrant work environment.
- Other info: Dynamic role with opportunities for career growth and team development.
- Why this job: Make a real impact in the leisure industry while developing your leadership skills.
- Qualifications: Experience in leisure services and a passion for customer satisfaction.
The predicted salary is between 32026 - 32026 £ per year.
Doncaster Culture & Leisure Trust (DCLT) is a registered charity delivering premier leisure, culture and hospitality provision in the City of Doncaster. The Trust is currently undertaking numerous Capital Improvement Programmes across its portfolio of leisure venues. Aligned with this are business development strategies that improve the customer experience and engagement of local communities. We are seeking an individual to work with our Operations and Commercial Manager at Dearne Valley Leisure Centre and Rossington Leisure Centre to ensure continued success across all areas of leisure facility operations.
Position: Assistant Manager, Leisure
Reports to: Operations and Commercial Manager
Location: Dual location (Dearne Valley Leisure Centre/Rossington Leisure Centre).
Salary: £32,026 per annum
Hours: 37 hours, worked to the needs of the business
About the Role
The Assistant Leisure Manager role is a new position for the Trust forming a prominent position in the leisure management structure and playing a crucial role in the operations of our leisure venues. Supporting the Operations and Commercial Manager, the Assistant Manager will oversee key operational duties for the venues and provide key business information that will ensure success of the venues.
As manager you will be responsible for operational aspects of day-to-day delivery and two teams of Duty Managers, one at each venue. You will work closely with other colleagues across the two venues to deliver a first-class customer experience for our guests.
The key areas of the role are:
- Duty Manager cover – working with the Operations and Commercial Manager’s to provide cover in the absence of the Duty Managers
- Programming - provide support in delivery of activity strategies, monitor performance and ensure expected delivery standards are achieved
- Workforce - recruitment and onboarding of new staff, undertake performance assessments and appraisals, support workforce professional development, assist in delivery of training and Continuous Performance Assessment
- Customer Service and Standards - support front of house operations, monitor customer service standards, cleaning standards audits, managing retail stock and report against gross profit targets
About you
You have significant experience in the leisure industry, in a role which involves delivering services to a high volume of customers. A strong understanding of leisure facility operations together with a good business outlook to achieve high standards and delivery of Key Performance Indicators. You understand the importance of creating a safe environment for customers and staff through a strong interest in health safety and risk management. This will be underpinned by a methodical approach, document control, staff planning and management.
You are naturally enthusiastic, and you will use this to manage and influence others. You will be able to develop staff, their skills and behaviours, and achieve passionate functional teams. If you feel you have the right skills and experience to join our team, apply now.
Please visit www.dclt.co.uk/jobs
CLOSING DATE FOR APPLICATIONS: Friday 19th June, 2026 - INTERVIEW DATE: Tuesday 23rd June, 2026
Assistant Manager, Leisure in Doncaster employer: Doncaster Culture and Leisure Trust
Doncaster Culture & Leisure Trust (DCLT) is an exceptional employer, offering a dynamic work environment that prioritises employee development and community engagement. With a strong focus on enhancing customer experiences across its leisure venues, DCLT fosters a collaborative culture where staff are encouraged to grow professionally while contributing to the well-being of the local community. The dual-location role at Dearne Valley and Rossington Leisure Centres provides unique opportunities for hands-on management experience in a thriving charity dedicated to improving leisure and cultural services.
Contact Details:
Doncaster Culture and Leisure Trust Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Assistant Manager, Leisure in Doncaster
✨Tip Number 1
Network like a pro! Reach out to people in the leisure industry, especially those connected to Doncaster Culture & Leisure Trust. A friendly chat can open doors and give you insider info about the role.
✨Tip Number 2
Prepare for the interview by researching the latest trends in leisure management. Show us that you’re not just passionate but also knowledgeable about what’s happening in the industry.
✨Tip Number 3
Practice your customer service scenarios. As an Assistant Manager, you’ll need to demonstrate how you’d handle various situations. Role-play with a friend to boost your confidence!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining our team at DCLT.
We think you need these skills to ace Assistant Manager, Leisure in Doncaster
Some tips for your application 🫡
Tailor Your CV:Make sure your CV reflects the skills and experience mentioned in the job description. Highlight your background in leisure management and any relevant achievements that align with what we're looking for.
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're passionate about the role and how your experience makes you the perfect fit for our team at Doncaster Culture & Leisure Trust.
Showcase Your Customer Service Skills:Since customer experience is key for us, be sure to include examples of how you've successfully managed customer interactions in previous roles. We want to see your enthusiasm for creating a welcoming environment!
Apply Through Our Website:Don't forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at Doncaster Culture and Leisure Trust
✨Know Your Venues
Before the interview, make sure you research Dearne Valley Leisure Centre and Rossington Leisure Centre. Understand their services, customer demographics, and any recent improvements or events. This will show your genuine interest in the role and help you discuss how you can contribute to their success.
✨Showcase Your Leadership Skills
As an Assistant Manager, you'll be overseeing teams. Prepare examples of how you've successfully managed teams in the past, focusing on recruitment, training, and performance assessments. Highlight your ability to motivate staff and create a positive work environment.
✨Emphasise Customer Experience
Customer service is key in this role. Be ready to discuss strategies you've implemented to enhance customer experience in previous positions. Think about how you can apply these strategies to improve service standards at the leisure centres.
✨Prepare for Scenario Questions
Expect scenario-based questions that assess your problem-solving skills and decision-making abilities. Practice responses to potential challenges you might face in managing operations or dealing with customer complaints, demonstrating your methodical approach and commitment to safety.
