At a Glance
- Tasks: Respond to calls and provide essential support to residents across the borough.
- Company: City of Doncaster Council, dedicated to improving residents' lives.
- Benefits: Permanent position with a flexible rota, covering weekends and bank holidays.
- Other info: Join a supportive team with opportunities for personal growth.
- Why this job: Make a real difference in your community while gaining valuable experience.
- Qualifications: Full UK Driving Licence and a passion for helping others.
The predicted salary is between 30000 - 40000 £ per year.
The City of Doncaster Council is a confident, ambitious organisation which puts improving the life of its residents at the centre of everything we do. You have an opportunity to be part of this in the role of HEART Responder.
An opportunity has arisen to join the HEART team as a Response Officer covering full‑time, 26.25 hour per week, permanent, on a rota basis working a 4 on 4 off basis covering weekends and all bank holidays as per set rota patterns.
The post as a Response Officer is certainly varied in nature of where and what you will attend; the call centre will provide details on what and when you need to attend. We provide a service borough wide, and you will be expected to drive and attend calls alone unless there is an identified risk where two or more people should attend, therefore a full UK Driving Licence is a requirement.
You will also attend people's homes and complete annual service.
HEART Responder x 4 posts (CDC) employer: Doncaster Council
Contact Detail:
Doncaster Council Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land HEART Responder x 4 posts (CDC)
✨Tip Number 1
Get to know the City of Doncaster Council and its values. When you’re in an interview, show us how your personal values align with theirs. This will help you stand out as someone who genuinely cares about improving residents' lives.
✨Tip Number 2
Practice your responses to common interview questions, especially those related to teamwork and handling challenging situations. We want to see how you can adapt and respond effectively in various scenarios, so be ready to share your experiences.
✨Tip Number 3
Don’t forget to ask questions during your interview! This shows us that you’re engaged and interested in the role. Think about what you want to know about the HEART team and the impact you’ll have on the community.
✨Tip Number 4
Apply through our website for a smoother process. It’s the best way to ensure your application gets noticed. Plus, it gives you a chance to showcase your enthusiasm for the role right from the start!
We think you need these skills to ace HEART Responder x 4 posts (CDC)
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for the role shine through. We want to see how much you care about improving the lives of residents in Doncaster, so share any relevant experiences or motivations that drive you.
Tailor Your Application: Make sure to customise your application to highlight how your skills and experiences align with the HEART Responder role. We’re looking for specific examples that demonstrate your ability to handle varied situations and work independently.
Be Clear and Concise: Keep your writing straightforward and to the point. We appreciate clarity, so avoid jargon and make sure your application is easy to read. This will help us quickly understand why you’d be a great fit for the team.
Apply Through Our Website: Don’t forget to submit your application through our official website! It’s the best way to ensure we receive your details directly and can process your application smoothly. Plus, it shows you’re serious about joining us!
How to prepare for a job interview at Doncaster Council
✨Know the HEART Team
Before your interview, take some time to research the HEART team and their mission. Understand how they improve residents' lives in Doncaster. This will show your genuine interest in the role and help you connect your experiences to their goals.
✨Demonstrate Your Driving Skills
Since a full UK Driving Licence is essential for this role, be prepared to discuss your driving experience. Share any relevant examples where your driving skills have been crucial, especially in challenging situations or under pressure.
✨Showcase Your Flexibility
The role involves working on a rota basis, including weekends and bank holidays. Highlight your availability and willingness to adapt to different schedules. Share past experiences where you've successfully managed flexible work hours.
✨Prepare for Scenario Questions
Expect scenario-based questions that assess your response to various situations you might encounter as a HEART Responder. Think about how you would handle emergencies or sensitive situations when attending people's homes, and be ready to articulate your thought process.