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- Tasks: Patrol communities, tackle anti-social behaviour, and support residents with guidance and reassurance.
- Company: City of Doncaster Council, dedicated to improving local life.
- Benefits: Competitive leave, generous pension scheme, well-being support, and staff discounts.
- Why this job: Make a real difference in your community while gaining valuable experience.
- Qualifications: Strong communication skills and a passion for community engagement.
- Other info: Join a supportive team with opportunities for personal and professional growth.
The predicted salary is between 30000 - 42000 £ per year.
The City of Doncaster Council is a confident, ambitious organisation which puts improving the life of its residents at the centre of everything we do. You have an opportunity to be part of this in the role of Neighbourhood Response Team Officer.
We have embarked on an ambitious programme of change in our city. Residents and businesses are telling us that our city needs to be safer and cleaner, and we are listening. We’re going to start by recruiting local people who know the city and want to help it reach its full potential. If you are someone who wants to make a difference to our city, it needs you!
Responsibilities
- The role of the Neighbourhood Response Team (NRT) is to provide public facing day‑time and night‑time patrols to respond to anti‑social behaviour and quality of life issues of concern in the community, providing information, advice and guidance to residents and businesses, appropriate victim care and proactive engagement with perpetrators gathering evidence and taking enforcement action when required.
- The NRT work collaboratively with partners to prevent crime and anti‑social behaviour, problem solve day‑to‑day operational issues, undertake high visibility patrols, support early intervention through positive action and provide reassurance to promote community cohesion.
- The post holder must possess excellent communication skills and will be required to work with multiple agencies to ensure that the correct support and advice is given to the residents, business and wider stakeholders in Doncaster and as such, apply problem‑solving daily in these challenging and rewarding roles.
- Undertake patrols throughout the borough responding to anti‑social behaviour and quality of life issues of concern to the community.
- Attend, engage, and report incidents of anti‑social behaviour, providing initial interventions including appropriate victim care and proactive engagement with perpetrators (challenging robustly where appropriate) to seek positive solutions.
- Proactive patrols of local communities to prevent crime and anti‑social behaviour, support early intervention through positive action and reassurance to promote community cohesion.
- Working proactively to search for and secure evidence to pursue individuals involved in anti‑social behaviour and environmental crime, liaising with other agencies and council departments where appropriate.
- Attend Court when required and be capable of giving evidence in a clear, accurate and confident manner.
Benefits
In return for your hard work and dedication, we can offer you the chance to be part of a great team dedicated to ensuring that all people in Doncaster thrive. You will also have access to a variety of attractive employee benefits including competitive leave entitlement, a generous local government pension scheme, a wide range of well‑being support and development opportunities. You will also have access to a range of staff discount and benefits schemes.
More information on the benefits available to you as a City of Doncaster Council employee can be found in the attached benefits book.
Application Information
Please ensure you view the job summary and job profile as you will need to demonstrate in your application form how you meet the required criteria.
Shortlisting and Interview Date: to be confirmed.
For further details or an informal chat, please contact Colleen Anderson or Zac Todd.
Neighbourhood Response Team Officer (CDC) in Doncaster employer: Doncaster Council
Contact Detail:
Doncaster Council Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Neighbourhood Response Team Officer (CDC) in Doncaster
✨Tip Number 1
Get to know the community! As a Neighbourhood Response Team Officer, understanding the local area and its residents is key. Spend some time walking around, chatting with locals, and getting a feel for the issues they face. This will not only help you in interviews but also show your genuine interest in making a difference.
✨Tip Number 2
Practice your communication skills! You’ll need to engage with various stakeholders, so brush up on how to convey information clearly and confidently. Consider role-playing scenarios with friends or family to simulate real-life situations you might encounter in the role.
✨Tip Number 3
Showcase your problem-solving abilities! Think of examples from your past experiences where you’ve tackled challenges head-on. Be ready to discuss these during interviews, as they’ll want to see how you can handle the day-to-day operational issues that come with the job.
✨Tip Number 4
Apply through our website! We’re all about making the application process smooth and straightforward. By applying directly, you’ll have access to all the latest updates and resources that can help you stand out as a candidate. Don’t miss out on this opportunity!
We think you need these skills to ace Neighbourhood Response Team Officer (CDC) in Doncaster
Some tips for your application 🫡
Know the Role: Before you start writing, make sure you really understand what the Neighbourhood Response Team Officer role is all about. Dive into the job description and think about how your skills and experiences align with the responsibilities listed. This will help you tailor your application to show us why you're the perfect fit!
Be Specific: When you're filling out the application, don’t just say you have great communication skills—give us examples! Share specific situations where you've successfully engaged with the community or resolved conflicts. This helps us see how you can bring those skills to our team.
Show Your Passion: We want to know why you care about making Doncaster a better place! In your application, express your enthusiasm for community work and how you plan to contribute to the safety and cleanliness of the city. Let your passion shine through!
Apply Through Our Website: Make sure you apply through our official website. It’s the best way to ensure your application gets to us directly. Plus, you’ll find all the info you need about the role and the application process right there. We can’t wait to hear from you!
How to prepare for a job interview at Doncaster Council
✨Know Your Community
Familiarise yourself with the specific issues facing Doncaster. Research recent incidents of anti-social behaviour and community initiatives. This will show your commitment to making a difference and help you answer questions about how you would engage with residents and businesses.
✨Showcase Your Communication Skills
As a Neighbourhood Response Team Officer, excellent communication is key. Prepare examples of how you've effectively communicated in challenging situations. Think about times when you’ve had to provide support or guidance, and be ready to discuss these experiences during the interview.
✨Demonstrate Problem-Solving Abilities
Be prepared to discuss specific scenarios where you've successfully resolved conflicts or addressed community concerns. Use the STAR method (Situation, Task, Action, Result) to structure your answers, highlighting your proactive approach to problem-solving.
✨Understand the Role's Responsibilities
Review the job description thoroughly and understand the key responsibilities of the role. Be ready to discuss how your skills and experiences align with tasks like conducting patrols, engaging with the community, and working with multiple agencies to tackle anti-social behaviour.
