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- Tasks: Support learners in accessing resources and maintaining a welcoming environment.
- Company: Join DN Colleges Group, dedicated to transforming communities through education.
- Benefits: Enjoy 30 days leave, health schemes, and professional development opportunities.
- Why this job: Be part of a dynamic team that shapes student success and fosters inclusivity.
- Qualifications: 5 GCSEs at Grade C or above, customer service experience, and strong IT skills required.
- Other info: Social media checks and enhanced DBS required for shortlisted candidates.
The predicted salary is between 24000 - 36000 £ per year.
Are you passionate about supporting learners and creating a welcoming, resource-rich environment? We’re looking for a friendly and proactiveLearning Resource Assistantto join our Academic Services team and help deliver an outstanding experience for students and staff across our college sites.
About the Role
As a Learning Resource Assistant, you’ll provide front-line support in our Learning Resource Centres, helping users access physical and digital resources, navigate college systems, and make the most of their learning environment. You’ll play a key role in maintaining a positive, inclusive, and well-organised space that supports teaching, learning, and research.
To be successful in this role, you will need:
- A minimum of 5 GCSEs at Grade C or above (or equivalent), including English and Maths at Level 2
- Experience in a front-facing customer service role
- Strong IT skills across a range of software and systems
- Ability to work flexibly, including evenings and occasional weekends
- Excellent interpersonal and communication skills
Key Responsibilities
- Provide day-to-day support in the Learning Resource Centres, including issuing and returning resources, shelving, and maintaining a tidy, welcoming environment
- Assist students and staff in accessing online resources, college systems, and IT facilities
- Support the acquisition and maintenance of physical and digital learning materials
- Participate in a rota across college sites to ensure consistent, high-quality service
- Maintain accurate usage data and contribute to service improvement initiatives
Why Join Us?
- 30 days annual leave + 8 public holidays + 2 weeks at Christmas
- Enhanced DBS check provided
- Pension and health scheme options
- Opportunities for professional development and CPD
- A supportive, inclusive, and learner-focused working environment
Ready to support student success and be part of a dynamic academic team?
Apply now and help shape the learning experience at DN Colleges Group.
As part of the recruitment process and in line with keeping children safe in education, we will conduct social media checks on shortlisted candidates. Additionally, before commencing employment, all employees undergo safer recruitment checks, including an enhanced DBS.
Applicants must be authorised to work in the UK. We are unable tosponsor or take over sponsorship of an employment Visa at this time.
About us
At DN Colleges Group, we are working towards a common goal: to transform our communities through learning. This vision reflects our belief in our students and in our ability to transform their lives so positively. Our students are at the heart of everything we do.
Our educational hub spans Scunthorpe to Doncaster and beyond. We combine distinct, high quality teaching and learning with local, regional and global reach. We connect our students and staff with partners and employers across the east/west corridor from Sheffield City Region to the Humber and Lincolnshire, across the UK and internationally
Our values
This vision is supported by a set of values that underpin how we operate every day across our organisation. Across every team and department, we follow core values that guide our decision making, our interactions and our approach to challenges and opportunities.
These values are a fundamental part of DN Colleges Group, as we aspire to deliver outstanding and inspirational teaching and learning for our students every day.
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Learning Resource Assistant employer: Doncaster College
Contact Detail:
Doncaster College Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Learning Resource Assistant
✨Tip Number 1
Familiarise yourself with the resources and services offered at DN Colleges Group. Understanding what tools and support are available will help you demonstrate your knowledge during interviews and show your commitment to enhancing the learning experience.
✨Tip Number 2
Highlight any previous customer service experience you have, especially in educational settings. Be ready to share specific examples of how you've successfully assisted users or resolved issues, as this will showcase your interpersonal skills and proactive approach.
✨Tip Number 3
Prepare to discuss your IT skills in detail. Since the role requires strong proficiency across various software and systems, think of instances where you've effectively used technology to support learning or improve processes.
✨Tip Number 4
Show your enthusiasm for creating an inclusive environment. Be ready to talk about how you would contribute to maintaining a welcoming space and support diverse learners, as this aligns with the values of DN Colleges Group.
We think you need these skills to ace Learning Resource Assistant
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience, especially in customer service roles. Emphasise your IT skills and any previous work in educational settings to align with the Learning Resource Assistant position.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for supporting learners. Mention specific examples of how you've created welcoming environments or assisted users in accessing resources in past roles.
Highlight Key Skills: In your application, clearly outline your interpersonal and communication skills. Provide examples of how you've worked flexibly and maintained a positive atmosphere in previous jobs.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at Doncaster College
✨Show Your Passion for Learning Support
Make sure to express your enthusiasm for supporting learners during the interview. Share specific examples of how you've helped students or colleagues in the past, and highlight your commitment to creating a welcoming environment.
✨Demonstrate Your Customer Service Skills
Since this role involves front-facing customer service, be prepared to discuss your previous experiences in similar roles. Use the STAR method (Situation, Task, Action, Result) to structure your answers and showcase your ability to handle various situations effectively.
✨Familiarise Yourself with Digital Resources
As a Learning Resource Assistant, you'll need strong IT skills. Brush up on the digital resources and systems used in educational settings. Mention any relevant software you are comfortable with and be ready to discuss how you can assist others in navigating these tools.
✨Emphasise Teamwork and Flexibility
This role requires working across different college sites and possibly during evenings or weekends. Highlight your ability to work as part of a team and your willingness to adapt to varying schedules. Share examples of how you've successfully collaborated with others in the past.
