At a Glance
- Tasks: Arrange and monitor transport for children and adults in Doncaster.
- Company: Join the City of Doncaster Council, committed to community welfare.
- Benefits: Enjoy competitive leave, wellbeing support, and staff discounts.
- Other info: Part-time role with flexible hours and opportunities for training.
- Why this job: Make a difference in your community while developing valuable skills.
- Qualifications: Good communication skills and a customer-focused attitude required.
The predicted salary is between 25584 - 25584 £ per year.
Overview: Transport Officer role within Travel Assistance Service to arrange and monitor transport for children and adults across Doncaster borough. Day‑to‑day provision of service, customer focused, work calmly under pressure.
Contract Details
- Salary: Grade 5 - £25,584 (Pay award pending)
- Contract Type: Temporary until 30/03/2027, Part time
- Hours: 22.2 hours, three days a week (Monday, Tuesday, Friday)
- Closing date: 7th June 2026
Responsibilities
- Assist with day‑to‑day provision of the Travel Assistance Service
- Arrange and monitor transport for children and adults
- Deliver transport service
- Communicate with customers
- Work calmly under pressure
Qualifications
- Good communication skills
- Customer focused
- Ability to work calmly and accurately under pressure
- Experience with transport arrangements desirable but not mandatory
- Availability for the temporary contract
Benefits
- Competitive leave entitlement
- Wellbeing support and staff networks
- Development and training opportunities
- Staff discounts and benefits schemes
More information on benefits can be found in the attached benefits booklet.
EEO Statement
City of Doncaster Council welcomes applications from people of all backgrounds and experiences and is committed to safeguarding and promoting the welfare of children, young people, and adults. We are a Disability Confident employer and offer reasonable adjustments.
Location
Address: Civic Office, Waterdale, Doncaster, DN1 3BU
Transport Officer (CDC) in Doncaster employer: Doncaster City Council
The City of Doncaster Council is an excellent employer, offering a supportive work culture that prioritises employee wellbeing and development. As a Transport Officer, you will enjoy competitive leave entitlements, access to training opportunities, and the chance to make a meaningful impact in the community by assisting with transport arrangements for children and adults. Located in the heart of Doncaster, the council fosters a diverse and inclusive environment, ensuring all employees feel valued and empowered.
StudySmarter Expert Advice🤫
We think this is how you could land Transport Officer (CDC) in Doncaster
✨Tip Number 1
Network like a pro! Reach out to people in the transport and assistance sectors. You never know who might have a lead on a role or can give you insider info about the Transport Officer position.
✨Tip Number 2
Prepare for the interview by practising common questions related to customer service and transport arrangements. We recommend role-playing with a friend to boost your confidence and get feedback.
✨Tip Number 3
Showcase your calmness under pressure! Think of examples from your past experiences where you handled stressful situations effectively. This will resonate well with the hiring team.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search.
We think you need these skills to ace Transport Officer (CDC) in Doncaster
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your application to highlight how your skills and experiences align with the Transport Officer role. We want to see how you can contribute to our Travel Assistance Service, so don’t hold back!
Showcase Your Communication Skills:Since good communication is key for this role, let us know about your experiences where you've effectively communicated with customers or colleagues. We love seeing examples that demonstrate your customer-focused approach.
Stay Calm Under Pressure:We’re looking for someone who can work calmly under pressure. Share any relevant experiences where you’ve successfully managed stressful situations, especially in transport arrangements or customer service.
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. We can’t wait to hear from you!
How to prepare for a job interview at Doncaster City Council
✨Know the Role Inside Out
Make sure you understand the responsibilities of a Transport Officer within the Travel Assistance Service. Familiarise yourself with how to arrange and monitor transport for children and adults, as well as the importance of customer communication. This will help you answer questions confidently.
✨Showcase Your Communication Skills
Since good communication is key for this role, prepare examples from your past experiences where you effectively communicated under pressure. Think about times when you had to handle difficult situations calmly and how you resolved them.
✨Demonstrate Customer Focus
Be ready to discuss how you prioritise customer needs in your work. Share specific instances where you went above and beyond to ensure customer satisfaction, especially in a transport or service context.
✨Prepare for Scenario Questions
Expect scenario-based questions that assess your ability to work under pressure. Practice responding to hypothetical situations related to transport arrangements, ensuring you highlight your problem-solving skills and calmness in challenging circumstances.
