At a Glance
- Tasks: Lead and support teams in delivering top-notch business support for Children's Social Care.
- Company: Join the City of Doncaster Council, dedicated to improving residents' lives.
- Benefits: Enjoy competitive leave, a generous pension scheme, and wellbeing support.
- Other info: Flexible working across multiple locations with a focus on inclusivity.
- Why this job: Make a real difference in children's lives while developing your career.
- Qualifications: Experience in busy service environments and strong organisational skills required.
The predicted salary is between 28598 - 31537 £ per year.
Location: Various locations, Doncaster
Salary: Grade 7 £28,598 - £31,537 (pay award pending)
Contract Type: Permanent, Full Time
Hours: 37 hours per week
Closing Date: 14 June 2026
The City of Doncaster Council is a confident, ambitious organisation which puts improving the life of its residents at the centre of everything we do. We are currently seeking to recruit a Senior Business Support Officer to deliver high-quality, professional business support to Children’s Social Care locality teams within the Children, Young People and Families Directorate.
Duties include (but are not limited to):
- Lead, manage, support, train, and coach teams of Business Support Officers
- Promote ownership and adoption of innovative ways of working
- Provide data reports and key performance information for the service
- Continually review and develop processes to enhance service provision including opportunities for digitisation and use of AI
We are looking for a candidate who can demonstrate the following attributes and experience:
- Experience of supporting a range of teams within a busy service environment
- Ability to provide efficient business support across locality working, Help and Protection, PAFSS, Assessment, and Children with Disabilities services
- Champion high quality customer service both internally and externally
- Strong organisational skills
- Ability to manage a varied workload, prioritise tasks, and work effectively in a fast-paced environment demonstrating strong resilient skills
- Ability to champion and maintain a positive working environment that is professional, collaborative, and supportive
The ideal candidate will need to travel to multiple locality sites as required by the needs of the position.
In return for your contribution we offer:
- Competitive leave entitlement
- Generous local government pension scheme
- Wellbeing support and staff networks
- Development and training opportunities
- Staff discounts and benefits schemes
More information on benefits can be found in the attached benefits booklet.
For further details or an informal chat please contact: Dawn Wilson dawn.wilson@doncaster.gov.uk, Tel: 01302 737319.
City of Doncaster Council is committed to meeting the needs of our diverse community and improving quality of life for all. We welcome applications from people of all backgrounds and experiences and are committed to safeguarding and promoting the welfare of children, young people, and adults. We are a Disability Confident employer and committed to a fully inclusive and accessible recruitment process. We offer interviews to disabled applicants who meet the minimum criteria and make reasonable adjustments as required.
Address: Civic Office, Waterdale, Doncaster, DN1 3BU
Senior Business Support Officer (CDC) in Doncaster employer: Doncaster City Council
The City of Doncaster Council is an exceptional employer that prioritises the well-being and professional growth of its staff, offering a supportive and collaborative work environment. With competitive benefits such as generous leave entitlements, a local government pension scheme, and extensive training opportunities, employees are empowered to thrive while making a meaningful impact on the lives of residents in Doncaster. The council's commitment to inclusivity and diversity ensures that all team members feel valued and supported in their roles.
StudySmarter Expert Advice🤫
We think this is how you could land Senior Business Support Officer (CDC) in Doncaster
✨Tip Number 1
Network like a pro! Reach out to your connections on LinkedIn or even in person. Let them know you're on the lookout for a Senior Business Support Officer role. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Prepare for those interviews by researching the City of Doncaster Council and its values. Show us that you’re not just another candidate, but someone who genuinely cares about improving the lives of residents. Tailor your answers to reflect our mission!
✨Tip Number 3
Practice makes perfect! Get a friend to do mock interviews with you. Focus on showcasing your organisational skills and ability to manage a varied workload. We want to see how you handle pressure and prioritise tasks!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows us you’re serious about joining our team and contributing to the fantastic work we do at the City of Doncaster Council.
We think you need these skills to ace Senior Business Support Officer (CDC) in Doncaster
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your application to highlight how your experience aligns with the role of Senior Business Support Officer. Use keywords from the job description to show that you understand what we’re looking for.
Showcase Your Skills:Don’t just list your skills; demonstrate them! Provide examples of how you've successfully supported teams in a busy environment and how you’ve championed high-quality customer service. We want to see your strengths in action!
Be Clear and Concise:Keep your application clear and to the point. Use bullet points where possible to make it easy for us to read through your qualifications and experiences. Remember, we appreciate clarity!
Apply Through Our Website:For the best chance of success, make sure to apply through our official website. This ensures your application gets to the right place and allows us to process it efficiently. We can’t wait to hear from you!
How to prepare for a job interview at Doncaster City Council
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the responsibilities of a Senior Business Support Officer. Familiarise yourself with the key duties mentioned in the job description, such as supporting teams and providing data reports. This will help you demonstrate your knowledge and show that you're genuinely interested in the role.
✨Showcase Your Organisational Skills
Given the fast-paced environment of this position, be prepared to discuss how you manage your workload and prioritise tasks. Think of specific examples from your past experiences where you've successfully juggled multiple responsibilities while maintaining high-quality service. This will highlight your ability to thrive under pressure.
✨Emphasise Team Leadership Experience
As a Senior Business Support Officer, you'll be leading and coaching teams. Be ready to share your experiences in managing or training others. Discuss any innovative approaches you've implemented to improve team performance or customer service, as this aligns perfectly with what they're looking for.
✨Prepare Questions That Matter
Interviews are a two-way street, so prepare thoughtful questions about the role and the organisation. Ask about their approach to digitisation and AI in business support, or how they foster a positive working environment. This shows your enthusiasm and helps you gauge if the company is the right fit for you.
