At a Glance
- Tasks: Support families by providing advice and guidance in a fast-paced safeguarding environment.
- Company: City of Doncaster Council, dedicated to improving residents' lives.
- Benefits: Competitive leave, generous pension, wellbeing support, and training opportunities.
- Other info: Inclusive workplace with a commitment to diversity and career growth.
- Why this job: Make a real difference in the community while developing your skills.
- Qualifications: Excellent communication skills and a passion for safeguarding.
The predicted salary is between 28598 - 31537 € per year.
Based at: Colonnades House, Doncaster
Salary details: Grade 7 £28,598 - £31,537 (pay award pending)
Contract Type: Permanent, Full Time
Hours: 37 hours per week
Closing Date: 31 May 2026
Enhanced with barred list DBS Disclosure is required for appointment to this post.
The City of Doncaster Council is a confident, ambitious organisation which puts improving the life of its residents at the centre of everything we do. You have an opportunity to be part of this in the role of Referral Information Officer.
The Multi-Agency Safeguarding Hub (MASH) is the first point of contact via telephone to respond to all referrals received into Children Services including Early Help and is a busy fast-paced team. We are currently looking to recruit a Referral Information Officer to work in the early help hub within the MASH to assist Social Care and Early Help colleagues to identify appropriate support to families and provide advice and guidance as required. This includes being knowledgeable around thresholds and appropriate levels of intervention.
You will need to be a motivated practitioner with excellent communication skills who is able to manage the demands of working in a busy environment and have a sound understanding of thresholds and to be able to challenge appropriately to identify the appropriate resources within the Doncaster area. You will also need to have the ability and willingness to develop a good understanding of safeguarding and levels of need with the guidance of senior colleagues and managers.
We are looking for a practitioner who will contribute to the development of the team through regular contact with partner agencies and attendance at locality meetings, as required, to maintain links with all services and share their knowledge with the team. We value a range of experiences and skills. If you have transferable skills from other roles or voluntary work, we encourage you to apply.
In return for your contribution, we offer:
- Competitive leave entitlement
- Generous local government pension scheme
- Wellbeing support and staff networks
- Development and training opportunities
- Staff discounts and benefits schemes
More information on benefits can be found in the attached benefits booklet.
Confirmation of appointment will be subject to a medical assessment.
City of Doncaster Council is committed to meeting the needs of our diverse community and improving quality of life for all. We welcome applications from people of all backgrounds and experiences and are committed to safeguarding and promoting the welfare of children, young people, and adults. We are a Disability Confident employer and committed to a fully inclusive and accessible recruitment process. We offer interviews to disabled applicants who meet the minimum criteria and make reasonable adjustments as required.
Address: Civic Office, Waterdale, Doncaster, DN1 3BU
Referral Information Officer (CDC) in Doncaster employer: Doncaster City Council
The City of Doncaster Council is an exceptional employer dedicated to enhancing the lives of its residents through a supportive and inclusive work environment. As a Referral Information Officer, you will benefit from competitive leave entitlements, a generous local government pension scheme, and extensive development opportunities, all while working in a dynamic team that values collaboration and community engagement. Located in Doncaster, this role offers a unique chance to make a meaningful impact in safeguarding and supporting families, backed by a commitment to employee wellbeing and diversity.
StudySmarter Expert Advice🤫
We think this is how you could land Referral Information Officer (CDC) in Doncaster
✨Tip Number 1
Network like a pro! Reach out to your connections in the field of social care and safeguarding. A friendly chat can lead to insider info about job openings or even a referral that could give you the edge.
✨Tip Number 2
Prepare for the interview by researching the City of Doncaster Council and its values. Show us that you understand their mission to improve residents' lives and how you can contribute to that as a Referral Information Officer.
✨Tip Number 3
Practice your communication skills! Since this role involves a lot of interaction, consider doing mock interviews with friends or family. Get comfortable discussing your experiences and how they relate to the job.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, we love seeing candidates who take the initiative to engage directly with us.
We think you need these skills to ace Referral Information Officer (CDC) in Doncaster
Some tips for your application 🫡
Know the Role:Before you start writing, make sure you really understand what a Referral Information Officer does. Check out the job description and think about how your skills match up. We want to see that you know what you're getting into!
Tailor Your Application:Don’t just send in a generic application! Make it personal by highlighting your relevant experience and skills that fit the role. We love seeing how your background can contribute to our team at StudySmarter.
Be Clear and Concise:When you're writing your application, keep it straightforward. Use clear language and get to the point. We appreciate a well-structured application that’s easy to read and shows off your communication skills.
Apply Through Our Website:Make sure you apply through our website for the best chance of being noticed! It’s the easiest way for us to keep track of your application and ensures you’re considered for the role. Don’t miss out!
How to prepare for a job interview at Doncaster City Council
✨Know Your Stuff
Make sure you brush up on your knowledge of safeguarding and the thresholds for intervention. Familiarise yourself with the specific services available in Doncaster, as this will show that you're proactive and genuinely interested in the role.
✨Show Off Your Communication Skills
As a Referral Information Officer, you'll need to communicate effectively with various stakeholders. Practice articulating your thoughts clearly and confidently. Consider using examples from past experiences where you've successfully navigated challenging conversations or provided guidance.
✨Demonstrate Team Spirit
This role involves working closely with social care and early help colleagues. Be prepared to discuss how you've collaborated with others in previous roles. Highlight any experience you have in multi-agency settings or how you've contributed to team development.
✨Ask Thoughtful Questions
At the end of the interview, don’t shy away from asking questions. Inquire about the team dynamics, ongoing training opportunities, or how success is measured in the role. This shows your enthusiasm and helps you gauge if the position is the right fit for you.
