At a Glance
- Tasks: Engage with the community to enhance safety and vibrancy in the city centre.
- Company: City of Doncaster Council, dedicated to improving community quality of life.
- Benefits: Competitive salary, generous leave, pension scheme, and wellbeing support.
- Other info: Join a diverse team committed to inclusivity and positive change.
- Why this job: Make a real difference in your community while developing valuable skills.
- Qualifications: Strong communication skills and a passion for community engagement.
The predicted salary is between 28598 - 31537 £ per year.
Based at: Civic Office, Waterdale, Doncaster
Salary details: Grade 7, £28,598 to 31,537 + shift allowance (Pay award pending)
Contract Type: Permanent
Hours: 37 hours per week
Closing date: 9th June 2026
We have embarked on an ambitious programme of change in our city centre as part of our Regenerative Neighbourhood approach. Residents and businesses are telling us that our city centre needs to be safer, cleaner and more vibrant, and we are listening. We’re going to start by recruiting local people who know the city and want to help it reach its full potential. If you are someone who wants to make a difference, our city centre needs you.
To support our ambition for a thriving and vibrant city centre, we are looking to recruit Neighbourhood Officers to join our City Centre team. Our staff work across seven days on a shift pattern which includes early starts, late evening finishes, and weekend working. The roles are focused on delivering a highly visible, community‑centred neighbourhood service, working directly with residents, businesses and partners to strengthen relationships, build trust and support the long‑term sustainability of the city centre.
The post holder must possess excellent communication and engagement skills and will be required to work collaboratively with multiple agencies to ensure that the correct support, advice and interventions are provided to residents, businesses and users of the city centre. As such, you will apply problem‑solving skills daily in what are challenging but highly rewarding roles. You must also enjoy working outdoors, being highly visible, and engaging directly with communities.
At the heart of this role is a strong community‑centred approach, where you will work alongside local people to understand their needs, build community capacity and support residents and businesses to play an active role in shaping their environment. You will provide a visible and reassuring presence, offering advice and guidance while developing positive relationships that promote trust and cohesion.
Through early intervention and prevention, you will help address anti‑social behaviour, low‑level crime and wider community safety concerns, particularly by supporting vulnerable individuals and those most at risk. You will work closely with partners and communities to problem‑solve day‑to‑day issues, using local knowledge and insight to develop practical, sustainable solutions. By gathering intelligence and working collaboratively, you will contribute to targeted activity that improves safety and quality of life in the city centre.
You will also support the delivery of community‑led initiatives, events and regeneration activity, ensuring that local people are at the centre of how the city evolves and thrives.
In return for your contribution, we offer:
- Competitive leave entitlement
- Generous local government pension scheme
- Wellbeing support and staff networks
- Development and training opportunities
- Staff discounts and benefits schemes
More information on benefits can be found in the attached benefits booklet.
City of Doncaster Council is committed to meeting the needs of our diverse community and improving quality of life for all. We welcome applications from people of all backgrounds and experiences and are committed to safeguarding and promoting the welfare of children, young people, and adults. We are a Disability Confident employer and committed to a fully inclusive and accessible recruitment process. We offer interviews to disabled applicants who meet the minimum criteria and make reasonable adjustments as required.
English Fluency Duty Under the Immigration Act 2016: As you are applying for a customer facing role, you must have the ability to converse easily with customers being able to provide advice and guidance in accurate spoken English. Confirmation of appointment will be subject to a medical assessment.
Address: Civic Office, Waterdale, Doncaster, DN1 3BU
City Centre Safer Communities Neighbourhood Officer (CDC) in Doncaster employer: Doncaster City Council
At the City of Doncaster Council, we pride ourselves on being an excellent employer dedicated to fostering a vibrant and safe community. Our commitment to employee wellbeing is reflected in our generous leave entitlement, local government pension scheme, and extensive development opportunities, all within a supportive and inclusive work culture. Join us in making a meaningful impact in the heart of Doncaster, where your contributions will help shape a thriving city centre for all residents and businesses.
StudySmarter Expert Advice🤫
We think this is how you could land City Centre Safer Communities Neighbourhood Officer (CDC) in Doncaster
✨Tip Number 1
Get to know the city centre like the back of your hand! Familiarise yourself with local hotspots, community issues, and the people who live and work there. This knowledge will help you connect with residents and businesses when you’re out and about.
✨Tip Number 2
Don’t underestimate the power of networking! Attend local events, engage with community groups, and build relationships with other agencies. The more connections you make, the easier it’ll be to gather intel and support the community effectively.
✨Tip Number 3
Show off your communication skills! When you’re out in the community, practice active listening and be approachable. People are more likely to share their concerns and ideas if they feel heard and valued.
✨Tip Number 4
Apply through our website for a smoother process! We want to see your passion for making a difference in the city centre, so make sure your application reflects that. Highlight your problem-solving skills and community engagement experience!
We think you need these skills to ace City Centre Safer Communities Neighbourhood Officer (CDC) in Doncaster
Some tips for your application 🫡
Know the Role:Before you start writing, make sure you really understand what the City Centre Safer Communities Neighbourhood Officer role is all about. Dive into the job description and pick out key responsibilities and skills that resonate with your experience.
Show Your Passion:We want to see your enthusiasm for making a difference in the community! Share specific examples of how you've engaged with local residents or businesses in the past, and how you plan to contribute to a safer and more vibrant city centre.
Tailor Your Application:Don’t just send a generic application! Make sure to tailor your CV and cover letter to highlight your relevant skills and experiences that align with the job description. This shows us that you’re genuinely interested in this position.
Apply Through Our Website:When you're ready to submit your application, make sure to do it through our website. It’s the best way to ensure your application gets to us directly and is considered for the role. Plus, it’s super easy!
How to prepare for a job interview at Doncaster City Council
✨Know Your Community
Before the interview, take some time to familiarise yourself with the city centre and its key issues. Understand the concerns of local residents and businesses, as well as any recent initiatives aimed at improving community safety. This will show your genuine interest in the role and help you engage in meaningful discussions during the interview.
✨Showcase Your Communication Skills
As a Neighbourhood Officer, excellent communication is crucial. Prepare examples of how you've effectively engaged with diverse groups in the past. Think about times when you've resolved conflicts or built trust within a community. Be ready to demonstrate your ability to listen actively and respond empathetically.
✨Problem-Solving Scenarios
Expect to be asked about how you would handle specific challenges related to community safety and engagement. Prepare for situational questions by thinking through potential scenarios you might face in this role. Outline your thought process and the steps you would take to address these issues effectively.
✨Emphasise Teamwork and Collaboration
This role requires working closely with various agencies and community members. Highlight your experience in collaborative environments and how you've successfully partnered with others to achieve common goals. Be prepared to discuss how you can contribute to building strong relationships within the community and with stakeholders.
