At a Glance
- Tasks: Provide essential business support to social care teams and collaborate with various professionals.
- Company: City of Doncaster Council, dedicated to improving community lives.
- Benefits: Competitive leave, generous pension, well-being support, and training opportunities.
- Other info: Inclusive workplace with a commitment to diversity and career growth.
- Why this job: Make a real difference in your community while developing valuable skills.
- Qualifications: Experience in administrative support and excellent customer service skills.
The predicted salary is between 25584 - 25584 € per year.
Location: Civic Office/Hybrid Working, Doncaster
Salary details: Grade 5, £25,584 (pay award pending)
Contract Type: Full time, Permanent
Hours: 37 hours per week
Closing date: 27/05/2026
The City of Doncaster Council is a confident, ambitious organisation that puts improving the lives of its residents at the centre of everything we do. The role of Business Support Assistant is part of the Business Support team within the Adults Wellbeing & Culture Directorate. The position is to provide and deliver comprehensive business support for our specialist adult social care and support teams, working closely with social care professionals and a variety of internal colleagues and external partners who deliver vital support to people in our community.
The ideal candidate will have experience of providing administrative support in a busy environment, be well-organised and flexible, have excellent customer service skills, and be able to work to deadlines. We are looking for a hardworking and conscientious person to work in a busy environment, providing an essential and valuable service to our customers. We value a range of experiences and skills. If you have transferable skills from other roles or voluntary work, we encourage you to apply.
In return for your contribution, we offer:
- Competitive leave entitlement
- Generous local government pension scheme
- Well-being support and staff networks
- Development and training opportunities
- Staff discounts and benefits schemes
Please review the job summary and profile and demonstrate in your application how you meet the required criteria. Shortlisting will take place week commencing Monday 1st June 2026 and it is anticipated that interviews will be held week commencing Monday 8th June 2026.
For further information about the role please contact:
- Julie Hughes, 01302 735466 email Julie.Hughes@doncaster.gov.uk
- Julie St. Quinton, 01302 737110 email Julie.St.Quinton@doncaster.gov.uk
City of Doncaster Council is committed to meeting the needs of our diverse community and improving the quality of life for all. We welcome applications from people of all backgrounds and experiences and are committed to safeguarding and promoting the welfare of children, young people, and adults. We are a Disability Confident employer and committed to a fully inclusive and accessible recruitment process. We offer interviews to disabled applicants who meet the minimum criteria and make reasonable adjustments as required.
Address: Civic Office, Waterdale, Doncaster, DN1 3BU
Business Support Assistant (CDC) in Doncaster employer: Doncaster City Council
The City of Doncaster Council is an exceptional employer that prioritises the well-being of its employees while making a meaningful impact on the community. With a strong focus on professional development, generous benefits including a local government pension scheme, and a supportive work culture, this role as a Business Support Assistant offers a rewarding opportunity to contribute to vital social care services in a dynamic hybrid working environment. Join us in our mission to enhance the lives of residents and be part of a diverse team that values every individual's contribution.
StudySmarter Expert Advice🤫
We think this is how you could land Business Support Assistant (CDC) in Doncaster
✨Tip Number 1
Network like a pro! Reach out to people in your field, especially those connected to the City of Doncaster Council. A friendly chat can open doors and give you insights that might just land you that Business Support Assistant role.
✨Tip Number 2
Prepare for the interview by researching the council's values and recent projects. Show us that you’re not just another candidate; you’re genuinely interested in improving the lives of residents in Doncaster.
✨Tip Number 3
Practice your customer service skills! Think of scenarios where you’ve gone above and beyond for someone. We want to see how you handle real-life situations, especially in a busy environment like this one.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows us you’re tech-savvy and ready to embrace the digital side of business support.
We think you need these skills to ace Business Support Assistant (CDC) in Doncaster
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your application to highlight how your skills and experiences align with the role of Business Support Assistant. We want to see how you can contribute to our team, so don’t hold back on showcasing your relevant experience!
Show Off Your Organisational Skills:Since this role requires excellent organisational abilities, be sure to provide examples of how you've successfully managed tasks in a busy environment. We love seeing candidates who can juggle multiple responsibilities while keeping everything on track!
Highlight Customer Service Experience:As a Business Support Assistant, you'll be interacting with various stakeholders. Share specific instances where you've provided outstanding customer service. We appreciate candidates who understand the importance of supporting our community!
Apply Through Our Website:We encourage you to submit your application through our website for a smoother process. It’s the best way to ensure your application gets the attention it deserves. Plus, it’s super easy to do!
How to prepare for a job interview at Doncaster City Council
✨Know Your Role Inside Out
Before the interview, make sure you thoroughly understand the Business Support Assistant role. Familiarise yourself with the key responsibilities and how they relate to the Adults Wellbeing & Culture Directorate. This will help you articulate how your skills and experiences align with what they’re looking for.
✨Showcase Your Customer Service Skills
Since this role involves working closely with social care professionals and the community, be prepared to discuss your customer service experience. Think of specific examples where you’ve gone above and beyond to support others, as this will demonstrate your commitment to providing excellent service.
✨Demonstrate Your Organisational Skills
In a busy environment, being organised is crucial. Prepare to share examples of how you manage multiple tasks or deadlines effectively. You might want to mention any tools or methods you use to stay organised, as this shows you have a proactive approach to your work.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! This shows your interest in the role and the organisation. Consider asking about the team dynamics, training opportunities, or how success is measured in the role. It’s a great way to engage with the interviewers and leave a positive impression.
