At a Glance
- Tasks: Deliver top-notch customer care and sell exciting tech products.
- Company: Join a leading software and technology company with a supportive culture.
- Benefits: Earn monthly commission, enjoy staff discounts, free healthcare, and onsite parking.
- Other info: Enjoy a permanent role with no weekend work and flexible hours.
- Why this job: Kickstart your career with first-class training and clear paths to management.
- Qualifications: Customer service experience and a passion for technology are essential.
The predicted salary is between 27450 - 33550 £ per year.
Donard Recruitment are working with one of the world’s leading software and technology companies to recruit for sales advisors. Both inbound and outbound campaigns available.
We are looking for professionals who will deliver an exceptionally high standard of customer care via the telephone and email and be able to retain customers and get them to agree to new sales of the products. The client will offer a first-class training programme to kick start your career with continuous support from your team manager to push you to your maximum ability and offer you a career into management.
On top of this, the client offers excellent benefits such as monthly commission, staff discounts on major high street brands, free healthcare and free onsite parking. The role is a permanent role with NO weekend work. Working hours are 10am-6pm (missing major rush hour traffic) Monday – Friday and salary paid every 2 weeks.
Duties include:
- Retaining customers and selling new contracts
- Answering calls and providing a top-class service
- Going above & beyond for the customer
- Upselling clients products
- Quality and accuracy of information given to callers
- Excellent attendance and time keeping
- Knowledge of departmental policies and procedures
- Accuracy of use of the IT systems
Essential Skills, Knowledge and Behaviours:
- Good listening skills - able to understand customers problems
- Ability to question the customer effectively to understand their needs
- Clear and concise explanations to the customer
- Polite and attentive telephone manner; must be able to build rapport and offer a fantastic customer service experience
- Assertiveness that achieves a win/win situation
- Good verbal and written communications
- Good time management
- Accurate keyboard skills
- Flexible approach to work and problem solving
- Have empathy with distressed and upset callers
- Be adaptable to change in a constantly shifting environment
- Computer literacy and technical aptitude
- Ideal candidate will have owned or have experience using technology including; Mac, iOS, Android, tablets, smart phones etc and know how to discuss features and benefits of these products in a conversational style
Experience:
- 6 months customer service experience
- Preferably in an inbound contact centre environment
- Upselling / Sales Experience
- Excellent communication skills and ability to resolve issues
- Must be computer literate and have managed multiple systems at a time
Salary: £7.38 - £7.83 an hour plus commission
Sales Advisor / Executive in Belfast employer: Donard Recruitment
Join a leading multi-national employer that values your clinical expertise and offers a supportive work culture for WCA Nurse Assessors. With flexible hybrid working options, competitive salaries, and comprehensive training programmes, you will have ample opportunities for professional growth while making a meaningful impact on the lives of claimants. Enjoy a generous holiday allowance and a commitment to employee well-being in a dynamic and rewarding environment.
StudySmarter Expert Advice🤫
We think this is how you could land Sales Advisor / Executive in Belfast
✨Leverage Your Network
In sales and business development, who you know can often be as important as what you know. Get involved with local networking events or industry meetups to connect with key players. Don't be shy—share your passion for the field and let folks know you're on the lookout for opportunities!
✨Show Your Skills Through Real-World Results
When targeting a full-time role like Sales Advisor / Executive at Donard Recruitment, presenting tangible results from your previous sales experience can set you apart. Bring along case studies or examples of how you've closed deals or expanded accounts, and don't forget to showcase your problem-solving prowess. It’s all about quantifying your success!
✨Engage with Sales Communities
Dive deep into online sales communities, like Sales Hacker or LinkedIn groups dedicated to sales professionals. Engaging in discussions and sharing insights can boost your visibility and might just put you on the radar of hiring managers looking for fresh talent in business development.
✨Direct Applications Matter
While we all know the online application route, consider sending direct applications to companies you admire, including Donard Recruitment. Tailor your message to explain why you’re drawn to them and how you can contribute as a Sales Advisor / Executive. Sometimes, a personal touch can grab attention faster than a generic application!
We think you need these skills to ace Sales Advisor / Executive in Belfast
Some tips for your application 🫡
Show Off Those Sales Skills:In your CV and cover letter, highlight any previous sales or business development experience you have. Use numbers and examples to showcase your achievements – did you exceed sales targets or bring in new clients? Make those accomplishments shine!
Tailor Your Message for Donard Recruitment:When writing your cover letter, make sure to tailor your message specifically for Donard Recruitment. Show that you know the company’s mission and how your skills align with their goals in the sales landscape. This personalised touch will grab their attention!
Keep It Professional Yet Engaging:Sales is all about relationships, so while you want to maintain professionalism in your application, don’t be afraid to let your personality shine through. Engage the reader and demonstrate your enthusiastic approach to sales and business development!
Proof of Performance:Include any relevant certifications or training you’ve undertaken in sales or negotiation tactics. If you’ve attended workshops or courses, list these to showcase your commitment to professional development. This extra touch can set you apart from the competition!
How to prepare for a job interview at Donard Recruitment
✨Know Your Sales Methodologies
Brush up on popular sales methodologies like SPIN Selling or Challenger Sales. Being able to discuss these techniques and how you've applied them will show Donard Recruitment that you understand the role and can hit the ground running in the sales game.
✨Demonstrate Your Deal-Making Skills
Prepare to share stories from your past experiences where you closed deals, overcame objections, or started new client relationships. We want to show Donard Recruitment that you’re not just about numbers but also about building lasting connections in business development.
✨Prepare for Role-Play Scenarios
In a full-time sales interview, don’t be surprised if they throw in a role-play exercise to test your pitching skills. Practising how you would pitch a product or handle an objection will help us shine in this simulation—think of it like a dress rehearsal for your future sales calls!
✨Align Your Goals with the Company’s Vision
Take a moment to reflect on how your career ambitions align with Donard Recruitment’s objectives. When we articulate how our personal growth ties in with the company’s goals, it shows commitment and a genuine interest in contributing to their success.
