Support Manager

Support Manager

Leeds Full-Time 36000 - 60000 Β£ / year (est.) No home office possible
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At a Glance

  • Tasks: Lead a Supported Living service, empowering staff and supporting adults with learning disabilities.
  • Company: Join Domus, a reputable National Charity dedicated to improving lives in the learning disability sector.
  • Benefits: Enjoy a competitive salary, early access to earnings, health plans, and discounts.
  • Why this job: Be part of a caring community making a real difference while developing your leadership skills.
  • Qualifications: Level 3 Social Care qualification required; experience in management or supervisory roles preferred.
  • Other info: Opportunity for career growth with support towards NVQ Level 5 in Health and Social Care.

The predicted salary is between 36000 - 60000 Β£ per year.

Domus have an exciting opportunity for a dedicated Health and Social Care Manager lead a Supported Living service in Leeds, West Yorkshire supporting Adults with Learning Disabilities. The Support Manager will be the founding force behind a growing Supported Living service, creating a thriving culture, empowering staff and the people supported, and lead from the front.

Ideally, Domus are looking for an experienced Service Manager with Learning Disabilities experience who can hit the ground running but would certainly consider highly experienced Deputy Managers who have acted as the Service Manager previously.

Come and lead a growing Supported Living Service in Leeds, West Yorkshire backed by a highly reputable National Charity. With over 900 Adults thriving from their fantastic services, this role offers a chance to join a person-led and caring community who are a backbone in the learning disability support sector. If you have every thought, β€˜we could be doing things better’ come and achieve that here!

Key Responsibilities of a Support Manager:

  • Lead and direct the teams in person centered planning and support, ensuring that tailored support plans are completed, reviewed, and continuously developed to meet individual needs, wishes and outcomes.
  • Ensure teams actively support and promote the health and well-being of people supported and that current issues or changes in health, behavioural, emotional, psychological, or mental health needs are reported to the relevant professionals and support sought if necessary.
  • Lead and direct teams to facilitate and empower independence of people supported.
  • Take an active role in the development and growth of the Organisation, supporting the business development objectives and Key Performance Indicators (KPIs) in line with the Organisational strategic aims and objectives.
  • Developing and maintaining relationship with partners, key stakeholders and external agencies/professionals.
  • Managing, recruitment, performance, and development of staff.
  • Maintaining a good local market knowledge of Leeds, West Yokrshire to ensure that opportunities for the people supported are maximised and that the Organisation is aware of external changes that will affect the service(s) market position.
  • Be responsible for quality management and auditing of service delivery, maintaining accurate internal and external quality assurance records and completing any required improvement actions.
  • Ensuring effective financial planning and budgetary control for the service, liaising as appropriate with the Operations and Area Service Manager.
  • Support Manager Requirements:

  • Level 3 Social Care qualification. (Minimum essential required).
  • Willing to work towards NVQ Level 5 in Health and Social Care.
  • An existing Deputy Manager or Service Manager with Supported Living or Residential experience.
  • Experience of working at a supervisory level in a care/support setting.
  • Strong experience supporting people with Learning Disabilities.
  • Good knowledge and practical implementation of CQC regulations.
  • Ability to recognize, challenge, and remedy bad practice.
  • Strong leadership, interpersonal, and communication skills.
  • Confident, flexible, and efficient.
  • Ability to set and work to deadlines.
  • Excellent level of people management skills.
  • Management and leadership skills to maintain high standards and lead the staff team.
  • Excellent level of organisation skills.
  • Ability to demonstrate clear communication skills both verbal and written.
  • Full valid UK Driving License is essential.
  • Benefits:

  • Highly competitive salary – above market rate for a non-registered management role
  • Access to a Level 5 Leadership and Management in Health and Social Care
  • Wagestream – get early access to your earning as you earn it plus discounts and money tips
  • Blue Light Card paid for
  • Simply Health – a health plan giving you 24/7 GP access, plus help with costs for prescriptions, dental, and more
  • If you are interested in the above position please apply, or for more information contact Matthew Taylor at Domus Recruitment.

    As part of our continual pursuit of quality candidates we appreciate and reward candidate recommendations from you if we successfully secure them a position. We will reward you with Β£300 if you recommend a new candidate to us who is not already registered, and we secure them a role for a minimum of 1 month.

    Support Manager employer: Domus Recruitment

    Domus is an exceptional employer, offering a unique opportunity to lead a Supported Living service in Leeds, West Yorkshire, where you can make a real difference in the lives of adults with learning disabilities. With a strong commitment to employee development, including access to a Level 5 Leadership and Management qualification, and a supportive work culture that values empowerment and innovation, Domus stands out as a rewarding place to work. Join a reputable national charity that prioritises the well-being of both its staff and the individuals they support, ensuring a fulfilling career path in the health and social care sector.
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    Contact Detail:

    Domus Recruitment Recruiting Team

    StudySmarter Expert Advice 🀫

    We think this is how you could land Support Manager

    ✨Tip Number 1

    Familiarise yourself with the specific needs and challenges faced by adults with learning disabilities. This knowledge will not only help you in interviews but also demonstrate your commitment to the role and the people you'll be supporting.

    ✨Tip Number 2

    Network with professionals in the health and social care sector, especially those who have experience in supported living services. Engaging with others in the field can provide valuable insights and may even lead to referrals or recommendations.

    ✨Tip Number 3

    Research Domus and their approach to supported living services. Understanding their values and mission will allow you to align your answers during discussions and show that you're genuinely interested in being part of their team.

    ✨Tip Number 4

    Prepare examples from your past experiences that highlight your leadership skills and ability to manage teams effectively. Being able to articulate how you've empowered staff and improved service delivery will set you apart from other candidates.

    We think you need these skills to ace Support Manager

    Leadership Skills
    Interpersonal Skills
    Communication Skills
    People Management
    Organisational Skills
    Knowledge of CQC Regulations
    Experience in Supported Living
    Budgeting and Financial Planning
    Performance Management
    Problem-Solving Skills
    Empowerment Techniques
    Person-Centred Planning
    Relationship Building with Stakeholders
    Adaptability
    Supervisory Experience

    Some tips for your application 🫑

    Tailor Your CV: Make sure your CV highlights relevant experience in health and social care, particularly with learning disabilities. Emphasise any leadership roles you've held and specific achievements that demonstrate your ability to lead a team effectively.

    Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for supporting individuals with learning disabilities. Mention how your values align with those of Domus and provide examples of how you've improved services or empowered staff in previous roles.

    Highlight Relevant Qualifications: Clearly list your qualifications, especially your Level 3 Social Care qualification and any progress towards NVQ Level 5. If you have experience as a Deputy Manager or Service Manager, make sure to detail this prominently.

    Showcase Leadership Skills: In your application, provide specific examples of your leadership style and how you've successfully managed teams in the past. Discuss your approach to person-centred planning and how you've supported staff development.

    How to prepare for a job interview at Domus Recruitment

    ✨Showcase Your Leadership Skills

    As a Support Manager, you'll need to demonstrate strong leadership abilities. Prepare examples of how you've successfully led teams in the past, particularly in supporting individuals with learning disabilities. Highlight your approach to empowering staff and fostering a positive culture.

    ✨Understand the Role's Requirements

    Familiarise yourself with the key responsibilities outlined in the job description. Be ready to discuss how your experience aligns with these duties, especially in person-centred planning and quality management. This shows that you are not only interested but also well-prepared.

    ✨Demonstrate Knowledge of CQC Regulations

    Since knowledge of CQC regulations is crucial for this role, brush up on the latest guidelines and be prepared to discuss how you have implemented these in previous positions. This will show your commitment to maintaining high standards in care.

    ✨Prepare Questions for the Interviewers

    Interviews are a two-way street. Prepare thoughtful questions about the organisation's goals, team dynamics, and challenges they face in the Leeds area. This not only shows your interest but also helps you assess if the role is the right fit for you.

    Support Manager
    Domus Recruitment
    Location: Leeds
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