At a Glance
- Tasks: Create memorable dining experiences by welcoming guests and serving delicious food and drinks.
- Company: Join a vibrant team at Dominus hotels, part of the Marriott family.
- Benefits: Enjoy staff rates, extra leave, and opportunities for personal development.
- Other info: Flexible hours, team events, and a supportive environment await you.
- Why this job: Be part of a collaborative culture where your unique flair shines.
- Qualifications: Previous experience in a service role and a passion for customer satisfaction.
What we offer
- Staff rate across all Marriott brands and across the Dominus hotel portfolio
- Your Inspirational Stay – a night in the hotel and enjoy dinner, bed and breakfast with a plus one (T&C's apply)
- Additional annual leave entitlement based on length of service
- Impact Day, paid day to support your charity of choice
- Development opportunity across the Dominus hotels portfolio, including Marriott and Hilton brands
- Staff events and recognition schemes
- Access to Employee Assistance Program (EAP)
- Season Travel Ticket Loan
- Cycle To Work Scheme
- Refer A Friend Scheme – get rewarded when they join the team
- A collaborative team culture where people thrive together and a place where you can be your true authentic self
Key responsibilities
Memories of a special food & beverage experience come from many places. The sights, sounds, scents and, importantly, service. Within this role you'll welcome our guests, recommend food and drink, make their choice of beverage and help ensure a seamless experience.
By tailoring each guest's experience to their unique tastes, you'll create memories as delightful as the dishes and drinks you'll serve.
You'll be responsible for managing your own section and taking and delivering orders within this. Additionally, you'll work as part of a larger team, support your peers when they require assistance and ensure all pre/post shift duties are completed in our Shakedown Restaurant and Cafe or Courtroom bar.
About You
- Experience within a similar environment/role for at least a year with a service-focused approach
- You'll have a passion for customer service, with your own unique flare, and a 'can-do' attitude
- Ability to remain calm and work under pressure
- High standards of cleanliness with a smart professional appearance
- Proactive and organised, flexible & adaptable to complete routine and non-routine tasks
- The ability to work on your own and as part of a team
We think you need these skills to ace F&B Associate
Customer Service
Food and Beverage Knowledge
Teamwork
Time Management
Attention to Detail
Adaptability
Communication Skills
