At a Glance
- Tasks: Lead the team, ensure smooth operations, and deliver outstanding customer service.
- Company: Join the fun and dynamic team at Domino's, known for delicious pizzas!
- Benefits: Enjoy competitive pay, flexible hours, staff discounts, and career progression.
- Other info: Inclusive workplace with opportunities for recognition and growth.
- Why this job: Be a key player in a fast-paced environment while developing your leadership skills.
- Qualifications: Experience in a busy setting and strong communication skills are preferred.
The predicted salary is between 24000 - 30000 £ per year.
About Us
You know who we are, you’ve probably tried our delicious pizzas and now you’re thinking about joining our team – fantastic! At Domino’s we’re passionate about delivering hot, fresh pizzas and giving outstanding service to our customers, whether it’s a busy Friday night or a midweek treat. Through our vast network of stores, our franchise partners employ over 35,000 people who work in a variety of different roles. We’re committed to innovation, community engagement and creating rewarding careers – and we’d love to have you join us.
The Role
As a Shift Manager, you’ll take charge of store operations during your shift, ensuring everything runs smoothly in the absence of the Store Manager and Assistant Manager. You’ll be responsible for organising the team, delivering excellent customer service, and maintaining high operational standards. You’ll also play a key role in coaching and developing team members to help them reach their full potential.
Key Responsibilities
- Lead and supervise team members during designated shifts
- Open and close the store, manage shift changes, and complete shift reports
- Ensure all food preparation is completed to company standards
- Deliver fast, accurate, and outstanding service to customers
- Maintain product control and ensure correct volumes are prepared
- Ensure the store cleaning standards are maintained
- Complete statutory paperwork in line with Food Hygiene Regulations and company Health & Safety standards
About You
- Previous experience in a busy, fast-paced setting
- Supervisory experience in a food or retail environment is preferred
- Knowledge of food safety practices
- Strong leadership and communication skills
- Able to work evenings and weekends
- Right to work relevant to store location
Benefits
- Competitive hourly pay (with opportunities for progression)
- 28 days paid holiday per year (includes BH, pro rata for part time)
- Flexible working hours to suit your lifestyle
- Staff discount on our delicious food (we know you were looking for this!)
- Staff meals (conditions apply)
- Company pension scheme (where eligible)
- Family Leave policies in place
- Paid training and clear career progression pathway with linked pay increases
- Supportive, inclusive, and fun team environment
- Employee recognition opportunities
Role Requirements
This role involves periods of standing, lifting, carrying, and reaching. You may also work in hot environments (near ovens) and cold environments (walk-in fridges) and occasionally outdoors (e.g. refuse disposal, deliveries).
Equal Opportunities
We are an equal opportunities employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. If you require any adjustments to the recruitment process, please let us know.
Please note: Domino’s stores are operated by independent franchisees, therefore terms and conditions of employment across stores may vary and will be clarified during the selection process.
Shift Manager employer: Domino's
At Domino's, we pride ourselves on being an excellent employer, offering a vibrant and inclusive work culture where every team member is valued. As a Shift Manager, you'll enjoy competitive pay, flexible working hours, and opportunities for career progression, all while working in a supportive environment that encourages personal growth and development. Join us in delivering outstanding service and delicious pizzas, and be part of a community that celebrates diversity and innovation.
StudySmarter Expert Advice🤫
We think this is how you could land Shift Manager
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Domino's. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Domino's
Don't be shy about reaching out to Domino's directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Shift Manager
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Domino's and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Domino's
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
